The game does not start! Help plz

[basketron4ik]

Hello. Please help. I haven't played Forza Motorsport 2023 for 4 months. Yesterday I updated the game, video card drivers, Windows 11, in Steam but it won't start. I reinstalled the game (downloaded it to Steam again), checked the integrity of the files (via Steam) but nothing helps, before that I played offline for 4 months and everything worked. Now when I start it, just a logo appears (a small rectangle with a Chevrolet) then it disappears and that's it, nothing starts.

[T10_Gul]

Hey there, please find a link to Forza Support below. There you can find some advice on PC crashes. We recommend setting up a ticket so one of our experts can get you back on track so you're not crashing. Sorry about that, here's the link: aka.ms/PCCrashForzaSteam

[spyrograph]

Please fix Rewind!

I have been waiting for update after update.

Rewind crashes the game every single time and validating the game files doesn't fix it.

[Maki Nishikino]

I gave the rewind feature a few tries and it's not crashing on my end. Have you taken a look at Windows Event Viewer?

[spyrograph]

Maybe some problem with Fmod?

Here's the crash dump analysis.

*******************************************************************************
* *
* Exception Analysis *
* *
*******************************************************************************

*** WARNING: Unable to verify checksum for tm_api_lib_x64.dll

KEY_VALUES_STRING: 1

Key : AV.Dereference
Value: NullPtr

Key : AV.Fault
Value: Read

Key : Analysis.CPU.mSec
Value: 16014

Key : Analysis.DebugAnalysisManager
Value: Create

Key : Analysis.Elapsed.mSec
Value: 114669

Key : Analysis.Init.CPU.mSec
Value: 2952

Key : Analysis.Init.Elapsed.mSec
Value: 24749

Key : Analysis.Memory.CommitPeak.Mb
Value: 512

Key : Timeline.OS.Boot.DeltaSec
Value: 5299

Key : Timeline.Process.Start.DeltaSec
Value: 1779

Key : WER.OS.Branch
Value: ge_release

Key : WER.OS.Timestamp
Value: 2024-03-31T14:35:00Z

Key : WER.OS.Version
Value: 10.0.26100.1

Key : WER.Process.Version
Value: 1.773.5588.0


NTGLOBALFLAG: 0

PROCESS_BAM_CURRENT_THROTTLED: 0

PROCESS_BAM_PREVIOUS_THROTTLED: 0

APPLICATION_VERIFIER_FLAGS: 0

CONTEXT: (.ecxr)
rax=000000390fefeb50 rbx=0000020262f744a0 rcx=0000000000000000
rdx=000000390fefeae0 rsi=000001f6e4d60dd8 rdi=000001f89b1b1200
rip=00007ff6408c4fd5 rsp=000000390fefeb30 rbp=0000000000000000
r8=000001f89b741e60 r9=000001f89b741e60 r10=000001f89b270428
r11=000001f89b1c0120 r12=00007ff643e5ad43 r13=000000000000000b
r14=000001f7dbf49100 r15=00000000ffffffff
iopl=0 nv up ei pl nz na pe nc
cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010202
forza_steamworks_release_final!FmodGainGetDSPDescription+0xa08655:
00007ff6`408c4fd5 488b01 mov rax,qword ptr [rcx] ds:00000000`00000000=????????????????
Resetting default scope

EXCEPTION_RECORD: (.exr -1)
ExceptionAddress: 00007ff6408c4fd5 (forza_steamworks_release_final!FmodGainGetDSPDescription+0x0000000000a08655)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 0000000000000000
Parameter[1]: 0000000000000000
Attempt to read from address 0000000000000000

PROCESS_NAME: forza_steamworks_release_final.exe

READ_ADDRESS: 0000000000000000

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.

EXCEPTION_CODE_STR: c0000005

EXCEPTION_PARAMETER1: 0000000000000000

EXCEPTION_PARAMETER2: 0000000000000000

STACK_TEXT:
00000039`0fefeb30 00007ff6`41c23558 : 3f6b985e`43015a50 000001f7`00000000 00000000`ffffffff 000001f7`dbf49100 : forza_steamworks_release_final!FmodGainGetDSPDescription+0xa08655
00000039`0fefeb70 00007ff6`3fa8776c : 000001f7`7b40f8b8 000001f7`7b40f780 000001f7`7b40f848 00000000`00000000 : forza_steamworks_release_final!ffxGetCommandListDX12+0x7e5a28
00000039`0fefeba0 00007ff6`41bfbf69 : 000001f7`dbf49100 000001f7`7b40f780 00000000`00000000 00007ff6`41913ea3 : forza_steamworks_release_final!ffxGetResourceDX12+0xcd87c
00000039`0fefebd0 00007ff6`428c3fe2 : 000001f8`00000000 000001f8`9b1b1200 000001f8`9b134000 00007ff6`409eed18 : forza_steamworks_release_final!ffxGetCommandListDX12+0x7be439
00000039`0fefec60 00007ff6`428adbd5 : 00000000`ffffffff 000001f7`dbf49100 00000039`00000001 00000000`00000000 : forza_steamworks_release_final!ffxGetCommandListDX12+0x14864b2
00000039`0fefec90 00007ff6`409fbe47 : 000001f8`9c748b80 00000039`0fefeda0 00000000`ffffffff 00007ff6`4183097a : forza_steamworks_release_final!ffxGetCommandListDX12+0x14700a5
00000039`0fefecc0 00007ff6`426c4e32 : 00000000`000f4240 00000000`000f4240 00007ff6`426c4e10 000001f7`dbf49100 : forza_steamworks_release_final!SaturatorGetDSPDescription+0x29db7
00000039`0feff240 00007ff6`409de4b9 : 00007ff6`426c4e10 00000039`000f4240 000001f7`dbf49100 00007ff6`3fd83c59 : forza_steamworks_release_final!ffxGetCommandListDX12+0x1287302
00000039`0feff4c0 00007ff6`409de558 : 000001f6`eb154e00 000001f7`ab1e0d00 000001f8`000f4240 00007ff6`00000000 : forza_steamworks_release_final!SaturatorGetDSPDescription+0xc429
00000039`0feff570 00007ff6`409f897a : 00000039`0feff568 00000000`00000000 00000000`00000000 000001f8`9b240700 : forza_steamworks_release_final!SaturatorGetDSPDescription+0xc4c8
00000039`0feff5c0 00007ff6`409f86dc : 00000000`0000001c 000001f8`9b240700 000001f7`7b25ea60 000001f7`ab1e0138 : forza_steamworks_release_final!SaturatorGetDSPDescription+0x268ea
00000039`0feff650 00007ff6`418014e0 : 000001f7`7b25ea60 000001f7`7b25ea58 000001f7`ab1e0d00 000001f7`ab1e0138 : forza_steamworks_release_final!SaturatorGetDSPDescription+0x2664c
00000039`0feff690 00007ff6`417ff927 : 000001f6`eb130000 000001f6`eb130000 00000000`00000001 000001fa`4b330030 : forza_steamworks_release_final!ffxGetCommandListDX12+0x3c39b0
00000039`0feff700 00007ff6`417fedf0 : 000001f6`eb130000 000001f6`eb130000 000001f8`00000000 000001f6`aa296080 : forza_steamworks_release_final!ffxGetCommandListDX12+0x3c1df7
00000039`0feff800 00007ff6`3fb21de8 : 00007ff6`400f0000 00007ff6`3c360b61 000001f7`ab1e0000 000001f7`ab1e0000 : forza_steamworks_release_final!ffxGetCommandListDX12+0x3c12c0
00000039`0feffda0 00007ff6`3fb21bf1 : 0000000c`55096a11 000001f7`ab1e0000 00000000`00000000 00000039`0fefff79 : forza_steamworks_release_final!ffxGetResourceDX12+0x167ef8
00000039`0feffdd0 00007ff6`419a3a18 : 000001f7`3c360b61 00007ff6`45973b50 000001f7`ab1e0ca0 000001f7`ab1e0cb0 : forza_steamworks_release_final!ffxGetResourceDX12+0x167d01
00000039`0feffe00 00007ffc`1223e8d7 : 00000000`00000000 000001f7`ab1e0000 00000000`00000001 00000000`00000038 : forza_steamworks_release_final!ffxGetCommandListDX12+0x565ee8
00000039`0feffe40 00007ffc`1389197c : 00007ff6`3fd9cbc0 00007ff6`40f1fd46 000001f6`e8496bd8 000001f6`e8496bd8 : kernel32!BaseThreadInitThunk+0x17
00000039`0feffe70 00007ff6`40e8c80c : 00000000`00000000 00000000`00000000 7b520a5c`b28ef5c6 00000000`00000000 : ntdll!RtlUserThreadStart+0x2c
00000039`0feffec0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : forza_steamworks_release_final!SaturatorGetDSPDescription+0x4ba77c


SYMBOL_NAME: forza_steamworks_release_final!FmodGainGetDSPDescription+a08655

MODULE_NAME: forza_steamworks_release_final

IMAGE_NAME: forza_steamworks_release_final.exe

STACK_COMMAND: dt ntdll!LdrpLastDllInitializer BaseDllName ; dt ntdll!LdrpFailureData ; ~17s ; .ecxr ; kb

FAILURE_BUCKET_ID: NULL_POINTER_READ_c0000005_forza_steamworks_release_final.exe!FmodGainGetDSPDescription

OS_VERSION: 10.0.26100.1

BUILDLAB_STR: ge_release

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

IMAGE_VERSION: 1.773.5588.0

FAILURE_ID_HASH: {940601c7-45db-56cc-cb7a-44bdd1af11a9}

Followup: MachineOwner
---------

0:017> .ecxr
rax=000000390fefeb50 rbx=0000020262f744a0 rcx=0000000000000000
rdx=000000390fefeae0 rsi=000001f6e4d60dd8 rdi=000001f89b1b1200
rip=00007ff6408c4fd5 rsp=000000390fefeb30 rbp=0000000000000000
r8=000001f89b741e60 r9=000001f89b741e60 r10=000001f89b270428
r11=000001f89b1c0120 r12=00007ff643e5ad43 r13=000000000000000b
r14=000001f7dbf49100 r15=00000000ffffffff
iopl=0 nv up ei pl nz na pe nc
cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010202
forza_steamworks_release_final!FmodGainGetDSPDescription+0xa08655:
00007ff6`408c4fd5 488b01 mov rax,qword ptr [rcx] ds:00000000`00000000=????????????????
0:017> .exr -1
ExceptionAddress: 00007ff6408c4fd5 (forza_steamworks_release_final!FmodGainGetDSPDescription+0x0000000000a08655)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 0000000000000000
Parameter[1]: 0000000000000000
Attempt to read from address 0000000000000000