Help! Game crashes before ever opening.

[Corndoggy67]

Im running a gtx760 oc edition. I know my system can support the game. Ive completely uninstalled and reinstalled steam and all games on a new drive. Same issue. Help?

Problem signature:
Problem Event Name: BEX64
Application Name: GasGuzzlers.exe
Application Version: 1.8.0.0
Application Timestamp: 580dcb65
Fault Module Name: ucrtbase.DLL
Fault Module Version: 10.0.10586.788
Fault Module Timestamp: 5879ab76
Exception Offset: 0000000000068539
Exception Code: c0000417
Exception Data: 0000000000000000
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: a31f
Additional Information 2: a31feea1d59b769825422e6298efbaf0
Additional Information 3: 2aeb
Additional Information 4: 2aebd7a101a694ce1e1c98d4d439bf31

[LevaOpaki]

Hi, what windows do you have?

[Corndoggy67]

Windows 7 Pro.

[LevaOpaki]

Please reinstall Visual Studio 2015 redistributable package:
https://www.microsoft.com/en-us/download/details.aspx?id=48145

Also it's good to reinstall Universal CRT from here:
https://www.microsoft.com/en-us/download/details.aspx?id=48234

And keep your Windows updated. Universal CRT is part of windows update.
If you don't do that soon or later new games will not work if they are made with VS2015.

[Corndoggy67]

I attempted both solutions either of which seemedto fix the issue. Ive dowloaded the C++ redistributable package, and reinstalled the CRT, plus checked for all avaliable windows updates. still the problem persists. I get a "the program can't start because vcruntime140d.dll is missing from your computer" error nessage on start up.

[LevaOpaki]

vcruntime140d.dll is part of Visual Studio 2015 redistributable package. For some reason it's not installed correctly.

[Corndoggy67]

Ok so i deleted and reinstalled everything. Restarted my computer. No error message. Launched the game, game crashed before opening. Here is the error message i am now receiving.


Problem signature:
Problem Event Name: BEX64
Application Name: GasGuzzlers.exe
Application Version: 1.8.0.0
Application Timestamp: 580dcb65
Fault Module Name: ucrtbase.DLL
Fault Module Version: 10.0.10586.788
Fault Module Timestamp: 5879ab76
Exception Offset: 0000000000068539
Exception Code: c0000417
Exception Data: 0000000000000000
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: a31f
Additional Information 2: a31feea1d59b769825422e6298efbaf0
Additional Information 3: 2aeb
Additional Information 4: 2aebd7a101a694ce1e1c98d4d439bf31

[Dr.Disaster]

Originally posted by LevaOpaki:

vcruntime140d.dll is part of Visual Studio 2015 redistributable package.

This is not correct!

"vcruntime140.dll" is part of the VS2015 redistributable.
"vcruntime140d.dll" is NOT part of the VS2015 redistributable.

"vcruntime140d.dll" is the debug version of "vcruntime140.dll", prolly only available in a full VS2015 installation. Why GGE does request the debug version on this player's system is beyond me, but it's obviously the issue to solve.

[Mystic Monkey]

Try going to the game dir folder and goto common redist there should be a vcredist folder inside there is the visual C++ the game uses to work with im guessing, there is 2013 and 2015, install both for which one for your windows 32 bit or 64 bit and the game should stop the error message.

All i have installed is Microsoft visual C++ 2005/2008/2010/2012/2013/2015 installed and the game works without any issues for me

[LevaOpaki]

Originally posted by Dr.Disaster:

Originally posted by LevaOpaki:

vcruntime140d.dll is part of Visual Studio 2015 redistributable package.

This is not correct!

"vcruntime140.dll" is part of the VS2015 redistributable.
"vcruntime140d.dll" is NOT part of the VS2015 redistributable.

"vcruntime140d.dll" is the debug version of "vcruntime140.dll", prolly only available in a full VS2015 installation. Why GGE does request the debug version on this player's system is beyond me, but it's obviously the issue to solve.

This is true i didn't saw "d" part. I have assumed that this is not possible because we are not linking release version against debug version of dlls. If that was true then no one will able to run the game without Visual Studio 2015 or downloading debug dlls from web and puting them to Bin64 folder. Something is wrong here.

[Corndoggy67]

So i uninstalled windows. Wiped my hard drive. (it was time anyways.) And then reinstalled windows. Two other game si had issues with have been fixed and are running fine. Gasguzzlers now wont even launch. Just nothing comes up after i select which version to run. Im on x64, but have tried both x64 version and the basic.

[Dr.Disaster]

Originally posted by Corndoggy67:

So i uninstalled windows. Wiped my hard drive. (it was time anyways.) And then reinstalled windows. Two other game si had issues with have been fixed and are running fine. Gasguzzlers now wont even launch. Just nothing comes up after i select which version to run. Im on x64, but have tried both x64 version and the basic.

Originally posted by LevaOpaki:

Please reinstall Visual Studio 2015 redistributable package:
https://www.microsoft.com/en-us/download/details.aspx?id=48145

Also it's good to reinstall Universal CRT from here:
https://www.microsoft.com/en-us/download/details.aspx?id=48234

And keep your Windows updated. Universal CRT is part of windows update.
If you don't do that soon or later new games will not work if they are made with VS2015.

You did all of this?
Also installed all available updates?

[z@barnabot]

Devs, isn't about time to fix this issue at your end? For good? I mean, several users including myself were not able to play the game because of the same issue. I myself can't play the game since july 2016. And I have followed every single step you guys proposed to install :(. Those VS 2015 redistributable and Universal CRT on my old computer. Hell I even got a new computer with the most updated win 10 and drivers and I still cannot play the game. And I loved the game.

[Corndoggy67]

My issue is fixed. I did so by uninstalling and reinstalling ym entire windows os and all my steam games. Initially even this did not solve the issue. It wasnt until i reninstalled CIV 5 and something withit their download allowed me to reinstall whatever component i was missing that made this game, not work. Insanely frustrating, not sure what the actual fix was. This was an absolute nightmare I wouldnt wish on my worst enemy. With vauge to no solution in place it seems. That being said, I love the game it seems like a blast so far.

[✡ Molche Goldman ✡]

i have the same problem , the game dont start, i dont have even a error message :-(

win10 , 6600k , 1070 gtx , z270 MB

[LevaOpaki]

Steam is filtering error message. Run game from windows explorer with double click and then paste error message here.