Know Problems FAQ

[76561198149031054]

Hello everyone.

Here is a list of Well Known Problems and suggestions how to fix them.

1° Why I cannot run the game?

Please check that Microsoft Visual C++ 2010 and 2012 Redistributable required in order to run the game are correctly installed:

1. Run Steam and click LIBRARY.
2. Right click 'Styx: Master of Shadows' and click Properties.
3. Click the tab 'LOCAL FILES' then the button 'BROWSE LOCAL FILES'.
4. Open the folder '_CommonRedist'.
5. Open the folder vcredist then the folder 2010.
6. Run the application 'vcredist_x64' (or 'vcredist_x64.exe').
7. Install or repair Microsoft Visual C++ 2010 x64.
8. Run the application 'vcredist_x86' (or 'vcredist_x86.exe').
9. Install or repair Microsoft Visual C++ 2010 x86.
10. Go back to the folder vcredist then open the folder 2012.
11. Run the application 'vcredist_x64' (or 'vcredist_x64.exe').
12. Install or repair Microsoft Visual C++ 2012 x64.
13. Run the application 'vcredist_x86' (or 'vcredist_x86.exe').
14. Install or repair Microsoft Visual C++ 2012 x86.
15. Run the game.

2° How to launch in safe mode?

If you have issues launching the game; it's possible to run in safe mode. This option will force the windowed mode in 800x600 with the lowest graphical settings.

To launch in safe mode, you have to edit the file StyxGame.ini which is located at '\Documents\My Games\Styx\StyxGame\Config'
Then find the line bLaunchSafeMode=false and modify the line to bLaunchSafeMode=true.

Save the file and launch the game from Steam.

3° How to use an unrecognized resolution?

If the main screen size or the resolution is not well recognized, you have several options in the file StyxGame.ini which is located at '\Documents\My Games\Styx\StyxGame\Config', here is the detail:

bResolutionClamp
If the value is false, it allows to use a resolution higher than the main screen size.

bUseOverridedResolution
If the value is true, it allows to force the resolution and the fullscreen with the following options:

• OverridedResolutionX and OverridedResolutionY: To set the resolution, X for horizontal and Y for vertical.
  
• bOverridedResolutionFullscreen: If the value is true, it forces the fullscreen mode.

4° How to force the use of a graphic controller on a laptop that has both? and Why I have low performance on my laptop that has two graphics controllers?

The game may not run using the correct (dedicated) graphics adapter automatically. For this, there are two scenarios:

Case 1: Your graphic controller dedicated for video game is a NVIDIA GEFORCE.

1. Right click on the background of the Windows Desktop and click NVIDIA Control Panel.
2. Click Manage 3D settings under 3D Settings in 'Select a Task...'.
3. Click the tab Program Settings under 'I would like to use the following 3D settings:'.
4. Click the button Add under '1. Select a program to customize:'.
5. Open the folder Styx.
6. The default path is the Local Disk (C:), folder 'Program Files\Steam\SteamApps\Common\Binaries\Win32' or 'Program Files (x86)\Steam\SteamApps\Common\Binaries\Win64'.
7. Select the application StyxGame (or StyxGame.exe) and click the button Open.
8. Select 'High-performance NVIDIA processor' under '2. Select the preferred graphics processor for this program:'.
9. Click the button Apply then close the NVIDIA Control Panel and run the game.

Case 2: Your graphic controller dedicated for video game is an AMD RADEON HD

1. Right click on the background of the Desktop and click AMD Catalyst Control Center.
2. Click the button Power then 'Switchable Graphics'.
3. Click the button 'High-performance' or 'High-performance GPU' under 'Choose a Graphics Processing Unit'.
4. Click the button 'Browse' under 'Other Applications'.
5. Open the folder Styx.
6. The default path is the Local Disk (C:), folder 'Program Files\Steam\SteamApps\Common\Binaries\Win32' or 'Program Files (x86)\Steam\SteamApps\Common\Binaries\Win64'.
7. Select the application StyxGame (or StyxGame.exe) and click the button Open.
8. Click the button Apply then close the AMD Catalyst Control Center and run the game.

5° How to change the subtitles ?

The game is only dubbed in English and you have the subtitles for the following languages:

• English
  
• French
  
• Italian
  
• German
  
• Spanish
  
• Russian

To switch the subtitles, go to your Steam library and right-click on the game then 'Properties'.
You will have a language tab to switch the subtitles.

5° Why is the game in Russian, without the option to change the language? and Why I can not activate my product code?

You have activated a Steam code that is from within the Russian market territory, with the language locked to Russian ONLY.
This is a code meant for physical copies of the game only sold in Russia and the Commonwealth of Independent States (CIS).

If you bought this Steam code online, it is likely the merchant is unlicensed and not part of the official distribution network.
In this case, we recommend you ask for a refund on your purchase and buy the game from one of the official channels, such as the Steam store itself.

If you have already activated the product code, you will not be able to buy the game on Steam, so please provide us your product code to support[at]{LINK ENTFERNT}focus-home.com for deactivation and you'll be able again to buy the game.

[blood_Sam]

Autres soucis / other problems

• "It's getting a bit dry over here" = "Il commence à faire soif par ici ?" Seriously ? On me souffle dans l'oreillette que c'est de l'argot :o
• I'm getting some flashing dots or textures sometimes when I move the camera. I think it's caused by the AA forced in the drivers.

I believe I had another problem to report but forget it...

Edit : I remember now, in full screen and Full HD (1920x1080), the vignette effect doesn't occupy the screen entirely ; the pixel lines on the top and on the left are not covered by the effect. I will make a screen later.

[himmatsj]

Ursprünglich geschrieben von blood_Sam:

Well, I tried via the AMD Catalyst Control Center, and it works and looks way better than the ingame setting... Just open the screenshots in full screen and check the right part of the part (the paving)

Game AF setting set to 16x
http://steamcommunity.com/sharedfiles/filedetails/?id=323870921

CCC AF setting seto to 16x
http://steamcommunity.com/sharedfiles/filedetails/?id=323870746

Well, those differences are astounding. So is it possible that the game's AF is locked to 1x for some reason no matter if you select 8x or 16x? This could be why so many of us find the textures like ♥♥♥♥.

Can you get closeups of the mushrooms?

And how do I do this in Nvidia? Is there any adverse effects to my system or GPU?

Thanks! (Sorry for sounding naive, but aside from enabling Adaptive Vsync, I don't do anything else on my Nvidia CP)

[blood_Sam]

Anisotropy setting ingame is not working, changing it to 16x doesn't do anything.

You should have a menu like this in the nVidia Control Panel.
http://www.tweakguides.com/images/NVFORCE_5.jpg

Just choose "Program Settings", then search for the Styx application (Steam > steamapps > common > Styx > Binaries > Win64 (32 if you have a 32 bits OS) > StyxGame.exe).

And then just select the best value for the "Anisotropic filtering" setting. It should work and the texture quality is greatly improved, especially visible on the floor.

You can also try to enable Antialiasing using the nVidia Control Panel, but it seems not to work, just try yourself. With an AMD card it works, but I get some little artifacts.

And to demonstrate the problem with vignette effect (check top left hand corner)
http://steamcommunity.com/sharedfiles/filedetails/?id=323912430

[Garudin]

Please work on the controller detection within this game, my personal issue with this is a little unique but the general issue is if you have two controllers/joysticks connected the game will only detect whatever it feels is most important or first on the list not the one you actually pick up and use.

For me personally my more unique problem is I use a Roccat Tyon mouse(link below for reference) and it features a joystick paddle on it which makes the solution of simply unplug the offender a little more annoying as that means disconnecting my mouse, this also is a non-issue with the majority of games for an example I just got through a short play session of AC2 Revelations which is from Ubisoft a company known for bad PC ports and they can manage making use of the current device actively being used.

Link to mouse info:
http://www.roccat.org/Products/

[bltzkrgmchn]

Ursprünglich geschrieben von zdjor:

have trouble(bug) with text on log menu (?INT?STYXGAME...) how i can fix it?http://steamcommunity.com/sharedfiles/filedetails/?id=323877244

Me too. Every text entity is looking like ?INT?STYXGAME.SOMETHING

[Goaßgschau]

help me, when I start the game nothing is loaded, just a black screen

[76561198101725403]

Ursprünglich geschrieben von Pigtail Casual:

Ursprünglich geschrieben von zdjor:

have trouble(bug) with text on log menu (?INT?STYXGAME...) how i can fix {LINK ENTFERNT}it?http://steamcommunity.com/sharedfiles/filedetails/?id=323877244

Me too. Every text entity is looking like ?INT?STYXGAME.SOMETHING

i send email to cyanide support. Waiting for answer(. U buy game on {LINK ENTFERNT}gamazavr.ru?or in steam?

[Glottis]

Ursprünglich geschrieben von Zdjor:

Ursprünglich geschrieben von Pigtail Casual:

Me too. Every text entity is looking like ?INT?STYXGAME.SOMETHING

i send email to cyanide support. Waiting for answer(. U buy game on gamazavr.ru?or in steam?

You have probably bought key for Russia. This version should be locked to russian language, but they made some sort of mistake. You can choose between russian and english, but in fact there is no english text, so all text looks like in your picture. If you change laguage to russian, all works perfect. Except it will be, you know, in russian(but only text).

[zdjor]

You have probably bought key for Russia. This version should be locked to russian language, but they made some sort of mistake. You can choose between russian and english, but in fact there is no english text, so all text looks like in your picture. If you change laguage to russian, all works perfect. Except it will be, you know, in russian(but only text). [/quote]
I can't change language. In menu same text

[bltzkrgmchn]

Ursprünglich geschrieben von Zdjor:

Ursprünglich geschrieben von Pigtail Casual:

Me too. Every text entity is looking like ?INT?STYXGAME.SOMETHING

i send email to cyanide support. Waiting for answer(. U buy game on gamazavr.ru?or in steam?

I bougth it on gama-gama.ru.

I don't mind playing with russian UI.
Does anyone know how to change language to russian? I can't change it in steam's game options and in game.
Maybe i should modify some .int file?

[Nice to Have]

Ursprünglich geschrieben von blood_Sam:

Well, I tried via the AMD Catalyst Control Center, and it works and looks way better than the ingame setting...

Acknowledged.

[KilRoY66]

there is some one with AMD card the have some black screen in some area or turning the point of view while in game?
I have used catalyst 14.9 and 14.9.1 latest beta but always the same issue. But if I put the game in a window all run fine.

[blood_Sam]

Sometimes enemies go through world objects, such as tables, or railings. I just played and a guard died because his body went through a railing, and then fell on the ground (not even in the void, just on the ground).

[Xylo]

what about the terrible ps2 textures?

[zdjor]

Deleted the game , changed the language to Russian ( English)in steam menu, downloaded again. And it works. Happy)))