Online Servers Down?

[Grooveshark]

Hey everyone! I tried loading up multiplayer today and my game keeps saying it cannot connect to the Ubisoft servers. Has Ubisoft shut down the online servers for AC Black Flag??

[Lynx]

I'm having the same issue with story mode instead, I can't access Kenway's fleet and the servers won't connect despite previously not having an issue at all. It's game-breaking for me as I'm trying to get the last treasure map out of the fleet and it's all I need for 100%

[busboy999]

Also having the issue; all troubleshooting methods have failed. I have no reason to believe the servers are shut down, but at this point I must suspect the issue is on Ubisoft's end.

[Northern]

It is amazing how with every new ubisoft connect update, they perfectly succeed to screw things up. amazing. complete bunch of idiots.

there is an article published at the same date (13th july) of the update, saying if you are having issues connecting to kenway fleet, try unlinking and relinking your related platform account. it also says "please ensure that the Private information section of your Ubisoft account profile contains your full information, such as your name, gender, country, etc." I tried both to no avail.

as I said, a bunch of inepts.

[Lynx]

Originally posted by Northern:

It is amazing how with every new ubisoft connect update, they perfectly succeed to screw things up. amazing. complete bunch of idiots.

there is an article published at the same date (13th july) of the update, saying if you are having issues connecting to kenway fleet, try unlinking and relinking your related platform account. it also says "please ensure that the Private information section of your Ubisoft account profile contains your full information, such as your name, gender, country, etc." I tried both to no avail.

as I said, a bunch of inepts.

I've tried both as well and it didn't work. I sent a support ticket and they told me the same thing. They need to realize this a Ubisoft issue, not a player issue.

[Northern]

Well, it seems to be back on working now.

You may wanna check, too.

[vlastovka]

Now it is not only the Black Flag, now I cannot login to Uplay at all...
I exited Uplay and after restarting it it downloaded and installed an update.

I was able to play rest of the game, now I cannot play at all :/

[Lynx]

Yup, it's all good for me now.

[vlastovka]

Yes. One hour later after my post I was able to login and play.
What bothers me is the unreability of Ubisoft's service.
Next time I will simply wait. A few hours or a day. Nothing an end user / gamer can change.

[Ocal123]

Originally posted by Grooveshark:

Hey everyone! I tried loading up multiplayer today and my game keeps saying it cannot connect to the Ubisoft servers. Has Ubisoft shut down the online servers for AC Black Flag??

♥♥♥♥ bro i thought it was my ♥♥♥♥♥♥ internet

[76561198868336514]

Hey folks - the servers are up and running - any shutdown of servers would be communicated in this article:

{LINK REMOVED}https://www.ubisoft.com/en-gb/help/connectivity-and-performance/article/multiplayer-and-online-services-availability-in-ubisoft-games/000064576

Please try out the connectivity steps for both the game and Ubisoft Connect itself, and let us know if the issue persists.

- Ubisoft Support

[Francohf]

Originally posted by Ubi_Spud:

Hey folks - the servers are up and running - any shutdown of servers would be communicated in this article:

https://www.ubisoft.com/en-gb/help/connectivity-and-performance/article/multiplayer-and-online-services-availability-in-ubisoft-games/000064576

Please try out the connectivity steps for both the game and Ubisoft Connect itself, and let us know if the issue persists.

- Ubisoft Support

it says here the server are running, yet when i try to get to the kenway fleet it says it cannot connect to the servers, any idea?

[76561198868336514]

Originally posted by Francohf:

Originally posted by Ubi_Spud:

Hey folks - the servers are up and running - any shutdown of servers would be communicated in this article:

{LINK REMOVED}https://www.ubisoft.com/en-gb/help/connectivity-and-performance/article/multiplayer-and-online-services-availability-in-ubisoft-games/000064576

Please try out the connectivity steps for both the game and Ubisoft Connect itself, and let us know if the issue persists.

- Ubisoft Support

it says here the server are running, yet when i try to get to the kenway fleet it says it cannot connect to the servers, any idea?

Hi! We've identified an issue that means you guys are unable to connect to our servers. I do not have further information at the moment and I am really sorry that this is happening, As soon as there is an update, we will let you guys know.

- Ubisoft Support

[vlastovka]

@Ubi_Spud
There was a game's update yesterday. Steam downloaded it. Was it a failed attempt to fix this server connection problem?

[mimar]

More info...Found this today on Ubisoft support website.....

https://discussions.ubisoft.com/topic/100828/ac4-black-flag-the-ubisoft-server-is-not-available-at-this-time-post-here/35?lang=en-US

[Hope0]

Originally posted by Ubi_Spud:

Originally posted by Francohf:

it says here the server are running, yet when i try to get to the kenway fleet it says it cannot connect to the servers, any idea?

Hi! We've identified an issue that means you guys are unable to connect to our servers. I do not have further information at the moment and I am really sorry that this is happening, As soon as there is an update, we will let you guys know.

- Ubisoft Support

Im still unable to connect to online mode