Wow... just wow.

[EvilSoran]

Tried to buy this game on ubistore ... error 404. So i payed for it here on steam.
Can't active it because my password is wrong (but i can login to ubisoft connect using launcher and the SAME password) why do i need to confirm the game using some password ?!?!
Tried password reset ... blank page from mail link that i have received :|
But the best part is i didn't even launched the game yet and you already claimed that i played it for 17 minutes ?! becouse i had the ubisoft launcher opened ?!
What is going on UBISOFT ?!

[Nagisa]

i could be wrong on this game since it wasnt mentioned i think

but this could be couse of Ubisoft retarded move and how there handeling the deactivation of online services for alot of games apparently Ubi is retarded and even single player is messed up now in alot fo them (or so people are saying) though issues with ubisoft games is nothing new

search around and you will see alot of issues have come up here after that annoucment though and quiet alot fo lawsuits are lookign to be filled agenst ubi sooo yeah

[General Iffy]

Ubisoft should've stuck with Steam. They can't fight wars and they can't run digital stores.

[EvilSoran]

@Nagisa i'm from euro and the law about digital ownership is holey here :|
there is a disclaimer in third party eula from ubisoft when you buy game from them (that it might not work in the future because services bla bla bla) and in most of the european countries you can't do nothing about it (so no possibility of lawsuit against them).
But lately ubisoft is doing everything to anger the possible consumers with what they are currently doing with promotions/game services/ and patches. (latest patch for GRW).
I asked them but i doubt they will reply ... they still didn't reply to my help request from 2 days ago sent from their launcher.

[Basan™]

I'm also European and my AC IV:Black Flag was acquired from their now called UbiSoft Connect store (in htosa days it was called UPlay). And the game's still working because I've recently reinstalled and am launching it from their services.

Imho, it might be another issue more directly connected to your ISP (Internet Service Provider) failling to keep up with the bandwidth that you've got a contact for.

[EvilSoran]

What has ISP to do with Ubisoft lack of professionalism ?!

[Ubi_TheBerry]

Originally posted by EvilSoran:

Tried to buy this game on ubistore ... error 404. So i payed for it here on steam.
Can't active it because my password is wrong (but i can login to ubisoft connect using launcher and the SAME password) why do i need to confirm the game using some password ?!?!
Tried password reset ... blank page from mail link that i have received :|
But the best part is i didn't even launched the game yet and you already claimed that i played it for 17 minutes ?! becouse i had the ubisoft launcher opened ?!
What is going on UBISOFT ?!

Hey EvilSoran,

Thanks for getting in touch, sorry for the delay!

I do apologise for the inconvenience of having to re-enter your password when launching your game.

This is a security measure following an update to the client, in order to play some of our legacy games within the client.

If you're still having the same issue when prompted to sign in after launching the game, could you please try;
- Signing into the Ubisoft Connect client before launching the game
- Install the latest version[ubi.li] of Ubisoft Connect

If you continue to receive an 'incorrect password' error, then please could you contact us directly via our Support Site[ubi.li] , Facebook[ubi.li] or Twitter[ubi.li] so we can look into this further with you.

Thank you!

- Ubisoft Support