Ubisoft Connect activation key problem

[LeviataN]

Hey guys, I think I've made a mistake :/

I have the game in my library for a long time, today I decided to download it and when I ran it for the first time the steam window appeared with 2 keys.

1- Assassin's Creed IV Black Flag Standard Edition
2- Assassins creed IV Black Flag Gold Uplay Activation

The problem is that in the rush to activate it, I just opened Ubisoft Connect and entered the first key, the "Standard edition", and when I tried to activate the "Gold" it appears that the game is already activated on that account!!! What do I do? Was only the Standard version activated?

[Gorgoroth56]

I refunded the game because it had FPS problems and now I bought it again to see if I could solve it since my pc should run it and it won't let me activate the key, it tells me that it's disabled and neither steam nor ubisoft give someone a solution can you help from here?

[LeviataN]

Originally posted by Gorgoroth56:

I refunded the game because it had FPS problems and now I bought it again to see if I could solve it since my pc should run it and it won't let me activate the key, it tells me that it's disabled and neither steam nor ubisoft give someone a solution can you help from here?

I don't quite understand your problem... The key doesn't work for you in Ubisoft Connect?

As I said above, I can't activate the Gold version of the game. Usually when I launch a ubisoft game here on steam for the first time, it just shows me if I want to link it to my Ubisoft Connect account and that's it. But with Black Flag it was different... The window with the 2 keys appeared, and instead of clicking "start" without further ado, I opened my Ubisoft and entered one of the keys (Standard Edition), and I was only I enable that version !!

When I want to use the other key, the one for the Gold Edition, it appears that the game is already activated in my account -.-

[Gorgoroth56]

The problem I have is that I bought it and then refunded it, now I bought it again to see if it could fix the fps problems it gave me and it asks for an activation key and tells me that they disabled it

[haffy]

its an issue thats been going on for months i guess im having the same problem. they only acknowledged it 17 hours ago which is a good indication that im probably going to refund the game. Not Steams fault but Ubisoft is trash

[Mago]

https://discussions.ubisoft.com/topic/144456/unable-to-register-game-to-ubisoft-account-ac4-black-flag-steam-cd-key?lang=en-US

they are aware of the problem. just wait

[Rahul]

The same problem is repeatedly occurring with me with no solution from either Steam or Ubisoft.