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We currently do not offer The Crew or The Crew 2 for offline play. This is because all game data and stats are tracked persistently on the server, rather than being saved to your system locally.
If you're having trouble playing them online, let me know what sort of trouble (what happens when you try to play them online), and I'll be happy to help you troubleshoot the issue
- Ubisoft Support
You mentioned the online thing doesn't work. What happens when you try to use it? Do you get an error message of any sort?
We'd recommend making sure to check our connectivity guide[www.ubisoft.com], too. In particular, from that article, please remember to reset your network hardware, switch to a wired connection (if possible, and if you aren't already), and check for software conflicts that might be causing interference.
If you can explain further what happens when you try to play the game online, I may be able to help you solve that.
- Ubisoft Support