The game is stuck on installing (1/2)

[Mållgan]

It's been like this for 30 minutes and the game is still not starting. Anyone else had this issue and knows how to fix it?

[Inzun]

Is it the inshelper?

[Mållgan]

Originally posted by ✪FroST_:

Is it the inshelper?

Yes.

[Inzun]

Simply delete inshelper in your game directory, if it's saying it cant delete it then open task manager and stop InsHelper in the processes tab.

[Mållgan]

Originally posted by ✪FroST_:

Simply delete inshelper in your game directory, if it's saying it cant delete it then open task manager and stop InsHelper in the processes tab.

Do I have to kill the process everytime I start the game?

[Inzun]

No

[@therealGoldenBoi]

Originally posted by ✪Inzun_:

Simply delete inshelper in your game directory, if it's saying it cant delete it then open task manager and stop InsHelper in the processes tab.

thx u so much man

[Priit]

Originally posted by Inzun:

Simply delete inshelper in your game directory, if it's saying it cant delete it then open task manager and stop InsHelper in the processes tab.

Thank you so much

[LCpl. Schultz]

Still works, like magic. Thanks!

[FotheBocas]

Originally posted by Inzun:

Simply delete inshelper in your game directory, if it's saying it cant delete it then open task manager and stop InsHelper in the processes tab.

Worked at 2020 . Thks!

[UbiKarl]

Glad to see that player shared resolution has helped to resolve this for everyone experiencing the issue! :)

- Ubisoft Support

[Marcus]

Originally posted by Inzun:

Simply delete inshelper in your game directory, if it's saying it cant delete it then open task manager and stop InsHelper in the processes tab.

thank

[PunisherPanda™]

Originally posted by Inzun:

Simply delete inshelper in your game directory, if it's saying it cant delete it then open task manager and stop InsHelper in the processes tab.

Yep still works in 2023 , thank you.

[76561199207623170]

Originally posted by PunisherPanda™:

Originally posted by Inzun:

Simply delete inshelper in your game directory, if it's saying it cant delete it then open task manager and stop InsHelper in the processes tab.

Yep still works in 2023 , thank you.

Hi there!

Thanks for confirming that the workaround still works! We appreciate it

- Ubisoft Support

[𓂀 𝕊𝕚𝕞õ𝕖𝕤 𓂀]

Originally posted by Inzun:

Simply delete inshelper in your game directory, if it's saying it cant delete it then open task manager and stop InsHelper in the processes tab.

Thank you, bro !!!!

[Ubi_TheBerry]

Originally posted by Sr.Emr:

Originally posted by Inzun:

Simply delete inshelper in your game directory, if it's saying it cant delete it then open task manager and stop InsHelper in the processes tab.

Thank you, bro !!!!

Glad to see this worked for you too Sr.Emr! :)

- Ubisoft Support