Mouse Cursor Not Visable in Game

[Magic_toad]

Hi all,

When trying to launch TS 19 earlier today, I was unable to select any options due not being able to see my mouse cursor. I have had this problem before, and all I did to rectify this was follow the advice in this post: https://steamcommunity.com/app/24010/discussions/12/558749824452035449/

However after following the same steps this time round, I seem to have had no result.

If it is of any help, my mouse is a Razor Abyssus Essential, there was also recently an update for my version of Windows; although, I have not had any trouble with Windows updates in the past.

My apologies if I am copying someone else's support topic, however after a quick skim through recent topics, nothing seemed to be similar.

Thank you in advance,
Magic

[Phase3]

You may not see the mouse if you do not choose a default Windows scheme setting for the pointer. Try a default pointer scheme and see if that works?

[OldAlaskaGuy]

Disable any eye tracking device eg; tracknoir track IR. I use an extra large reversed mouse pointer with out issue

[Magic_toad]

Originally posted by Phase3:

You may not see the mouse if you do not choose a default Windows scheme setting for the pointer. Try a default pointer scheme and see if that works?

Hi Phase, thank you for the reply, I believe I am using a default Windows scheme (Windows Default (system scheme)). I have tried updating drivers, validating the game files, however no luck

Originally posted by rwaday:

Disable any eye tracking device eg; tracknoir track IR. I use an extra large reversed mouse pointer with out issue

rwaday, thank you for the advice, however I don't use any tracking software, could this something that has possibly been enabled somewhere else?

Apologies if I'm sounding stupid!

[Phase3]

Are you also using the "Synapse" software? Can you disable that temporarily, or change some settings in it?

[Magic_toad]

Originally posted by Phase3:

Are you also using the "Synapse" software? Can you disable that temporarily, or change some settings in it?

I am yes, I'm not sure if I can. Whilst at work, I'm in the process of reinstalling the game, fingers crossed that'll do some good hopefully. I needed a good clean out of the game anyway. I'll let you know the result.

[Magic_toad]

Hi all,

Quick update - it appears after reinstalling, then following the steps outlined by DTG, the issue has been rectified. Thank you to both Phase3 and rwaday for your assistance.

Magic