blue screen problem

[anneal]

i am having problems loading train simulator 16. when I press play the screen goes blue and nothing happens, all my other games work fine, can anyone advise please.
I am running windows 10

[OldAlaskaGuy]

I see that you have over 400 hours on record. What have you done just prior to this happening? Have you added or changed any content. Installed any updates? Please post your system specs.

[anneal]

Hi
I think this is what you asked for, but let me know if you need anything else
Thanks
Neal


Computer Information:
Manufacturer: To Be Filled By O.E.M.
Model: To Be Filled By O.E.M.
Form Factor: Desktop
No Touch Input Detected

Processor Information:
CPU Vendor: GenuineIntel
CPU Family: 0x6
CPU Model: 0x3a
CPU Stepping: 0x9
CPU Type: 0x0
Speed: 3392 Mhz
4 logical processors
4 physical processors
HyperThreading: Unsupported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Supported

Network Information:
Network Speed:

Operating System Version:
Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card:
Driver: NVIDIA GeForce GTX 660

DirectX Driver Name: nvd3dum.dll
Driver Version: 10.18.13.5382
DirectX Driver Version: 10.18.13.5382
Driver Date: 7 Aug 2015
OpenGL Version: 4.5
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 60 Hz
DirectX Card: NVIDIA GeForce GTX 660
VendorID: 0x10de
DeviceID: 0x11c0
Revision: 0xa1
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1280 x 720
Desktop Resolution: 1280 x 720
Primary Display Size: 13.35" x 7.52" (15.31" diag)
33.9cm x 19.1cm (38.9cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 2047 MB
Supported MSAA Modes: 2x 4x 8x

Sound card:
Audio device: 32W_LCD_TV-4 (NVIDIA High Defin

Memory:
RAM: 8151 Mb

Miscellaneous:
UI Language: English
Microphone: Not set
Media Type: DVD
Total Hard Disk Space Available: 476387 Mb
Largest Free Hard Disk Block: 304639 Mb
OS Install Date: Jan 01 1970
Game Controller: None detected
VR Headset: None detected

[Speedy]

No he asked what have you done since it last started working he added any new dlc etc etc

[anneal]

Hi
I altered the screen settings, however i have reset them back to the original before this problem, I have also resored to a previous setting in the vain hope that the system would go back to a time when this worked, however that has not helped.
I must point out that I am not a PC buff and would have no idea about advanced settings and have avoided going that far. Sorry not much help.
Neal

[Phase3]

To set the screen settings in TS 2016 back to default. Close steam and TS2016. Use WINDOWS explorer and navigate to C:\Program Files (x86)\Steam\Steamapps\Common\Railworks\Content and find the file "playerprofiles.bin" - delete or rename that. re-start Steam & TS2016 and you be back at the default settings for your monitor etc., and the problem should be solved.

[anneal]

Originally posted by anneal:

i am having problems loading train simulator 16. when I press play the screen goes blue and nothing happens, all my other games work fine, can anyone advise please.
I am running windows 10

Thanks to the person who offered advice about deleating the "playerprofiles.bin" worked at treat and i'm now up and running again.

[OldAlaskaGuy]

Thank you for posting your solution.