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jhz37

Nov 20, 2019 @ 4:25am

No sound in 64bit version

After an dump crash no sound anymore in ts2020 64bit.
Any sugestions what to do?
32 bit version sound is there.

Last edited by jhz37; Nov 20, 2019 @ 5:07am

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Showing 1-15 of 17 comments

dcshoe

Nov 20, 2019 @ 2:30pm

Possibly a device driver might have been damaged or lost in the crash. Unless you;re getting an error message, it's probably TS itself, which means a reinstall, but I'd try a file verify first.

jhz37

Nov 20, 2019 @ 2:54pm

dcshoe, Thanks
I try a file verify tomorrow.

benjoy

Nov 21, 2019 @ 2:07am

Or PC restart; TS restart

trev123

Nov 21, 2019 @ 2:16pm

What are you using to play the sounds? The motherboards inbuilt sound or a stand alone sound card?

jhz37

Nov 22, 2019 @ 1:36am

Originally posted by trev123:
What are you using to play the sounds? The motherboards inbuilt sound or a stand alone sound card?

Onboardsound Gigabyte aurus z390 ultra no go and also tried Creative soundblaster audigi fx in pcie port no go.
In 32bit ok.
Windows 10 1809.

trev123

Nov 22, 2019 @ 1:41am

Perhaps you should update Windows 10 to 1909 or is that what you meant?

jhz37

Nov 22, 2019 @ 8:58am

Originally posted by trev123:
Perhaps you should update Windows 10 to 1909 or is that what you meant?

I will update to 1909 this night and see what the result is.

OldAlaskaGuy has Train Simulator Classic 2024

Nov 22, 2019 @ 10:37am

Have you followed the directions from TS2020 FAQ to correct this?

jhz37

Nov 22, 2019 @ 1:20pm

Originally posted by rwaday:
Have you followed the directions from TS2020 FAQ to correct this?

Yes i did.

jhz37

Nov 22, 2019 @ 1:26pm

Originally posted by trev123:
Perhaps you should update Windows 10 to 1909 or is that what you meant?

I have installed 1909 and sound still not work in TS2020 64bit.
I am installed TS 2019 back ( lucky my i had a backup), The sound works ok in 64bit.
I've had it with that 2020 version, DTG can put its 2020 version where the sun doesn't shine ...

#10

trev123

Nov 22, 2019 @ 1:55pm

Why blame DTG. I would say that it is something on your computer that is causing the issue and nothing to do with DTG if there was everyone else would have the problem. Also remember there are thousands of computer configurations out there so don't expect DTG to get it right for them all .

#11

nexium

Nov 24, 2019 @ 4:38am

What are you using and what settings in the game sound menu, windows sound menu (the little speaker icon on the bottom right) creative sound menu and Gigabyte sound menu.
You cant use both the onboard and a soundcard at the same time so which one do you use and what settings for what speaker set up?
Have you got 7:1 - 5:1 - 2:1 or just plain stereo speakers?
Are you sure you have the correct drivers for the sound system you chose to use?
Have you turned the right settings on in the system bios settings?
What exactly is it you have done, changed, switched or set and in what order so far?
Sound systems can get a little complex and fall over if there is a wrong setting somewhere along its line.

#12