Out of Memory crash

[paulspencer1957]

The various threads mentioning this issue have become a bit tangled so I thought I'd start a new one to bring everyone up to speed.
I last played TS2019 in July on both my desktop pc and laptop, no problems at all. Went to play it earlier this week and found that both would no longer run, clicked on Start having selected a route etc and instant crash talking about Access Violation. I hoped that the arrival yesterday of TS2020 would fix things but no, same result but this time I get an out of memory message.

I have tried ALL of the usual fixes including reinstalling Steam but nothing has made the slightest difference. 32 bit or 64 bit, exactly the same crash.

Have been exchanging emails with DTG support this morning and it would appear that the problem doesn't lie within TS2020 but elsewhere. The Visual++ files and .net files in Windows are high on the suspect list but my efforts to repair, delete and reinstall those have had no effect either. Short of reinstalling Windows I'm completely out of ideas and its all beyond my knowledge of how Windows works.

Plenty of people are enjoying TS2020 but there are a number that have the exact same out of memory problem and have found their way here or have posted on Train Simulator's Facebook page. We unlucky ones must have something in common but I'm well and truly stumped and I think I've got as far as I can with DTG support.

So can I request that anyone that finds a solution comes back here and tells us what it is. It must be something fairly obscure because as I said, I have tried all of the things that people suggest and nothing works.

Thanks for listening and good luck!

[ihwar2000]

I last played TS in early August and had no problems. I've only played 64-bit since it was released. Today, when I wanted to check out the new stuff in TS 2020, I got the Out of memory crash. The game starts, but just as the main menu loads in it crashes.

I've tried a few of the "fixes" I've seen posted - validating files, clearing cache, removing workshop content etc. - but to no avail.

For me the 32-bit version works though.

So I'm afraid that I have no fixes to offer, but I found it interesting to see that there are variations to the problem.

[Acela944]

It's safe to say for me that I'm currently experiencing the same exact issue, to which is starting to annoy me. I had no problems before, and I've done already most of the things OP already did as well including reinstalling the game. It's inconvenient but doesn't matter anyway since TS2020 breaks sounds and physics mods anyways. This "out of memory" problem keeps coming back on both routes from the Steam store, and others from RWA & etc. There's no escape and this is a bug from DTG's end. Please DTG actually put a fix to this, thanks!

[Glenn]

I have, what is possibly an interesting 'tangent' for this problem. Until this morning I had never personally experienced this error. Starting a bit earlier this morning, I began working on building my route. All went well, and I made just 2 or 3 minor changes, before deciding I needed a cup of tea and some food. So I did the F2 save, closed TS and off I went. About an hour later, I returned to TS. Now, for testing track continuity and signals etc, I have created 3 or 4 basic scenarios, most using the class 423 VEP. So before I began any editing, I decided to run one of these scenarios. BANG - out of memory. Strange, thinks I. So I went straight to editing the route. BANG - out of memory. I tried all of the scenarios in both 64bit and 32bit, plus I tried editing in both versions. Same result. Then, in a process of elimination, I tried to drive various scenarios in other routes (as supplied by DTG), and they all worked just fine, no problems. So it is now certain that SOMETHING odd happened to the route that I am building - but I cant understand what as I only made very small changes, 2 of which was just simply deleting street lights and one involved deleting one platform. Not much at all before saving. Fortunately I have several back-ups, and after replacing the bad route, all is well again. And so far, so good.
I am not sure that this helps anyone, but maybe, just maybe, someone might have a brainwave and figure something out.
All I can do is wish all of you people with bad memories (errr thats not meant to sound like it does!!) the very best of luck/

[Glenn]

Incidently, just to add to the above, I have 16 GB system RAM, 6 GB VRAM (GTX 1660), and a 512 GB M.2 NVME boot drive. (TS is installed on same)

[OldAlaskaGuy]

Originally posted by Glenn:

Incidently, just to add to the above, I have 16 GB system RAM, 6 GB VRAM (GTX 1660), and a 512 GB M.2 NVME boot drive. (TS is installed on same)

How much free space on your M.2 drive?

[GegeTS]

Don't worry about this out of memory crash. I never build any route myself , any workshop items and don't use the editor as well just to swap some loco and tasks driver. Yesterday playing the new TS2020 version one time I got this crash out of memory after to have selected a route and consist in quick drive mode.
I ran "RAMMap" microsoft tool software, then empty standby list in the options provided, then restarted TS2020; happyly I got any other crash since and I play TS2020 pretty all the time using only x64 version.
I believe much its a issue with windows managment RAM instead the game itself. It is just my opinion.

[paulspencer1957]

Originally posted by GegeTS:

Don't worry about this out of memory crash. I never build any route myself , any workshop items and don't use the editor as well just to swap some loco and tasks driver. Yesterday playing the new TS2020 version one time I got this crash out of memory after to have selected a route and consist in quick drive mode.
I ran "RAMMap" microsoft tool software, then empty standby list in the options provided, then restarted TS2020; happyly I got any other crash since and I play TS2020 pretty all the time using only x64 version.
I believe much its a issue with windows managment RAM instead the game itself. It is just my opinion.

Hi there. If I understand your message correctly, when you run rammap you can successfully run TS2020? I've tried it but without success. It populates with information about ram usage but nothing appears to happen when I empty the standby list, or at least I can't see any activity. Hope you can explain more!

[GegeTS]

Originally posted by paulspencer1957:

Originally posted by GegeTS:

Don't worry about this out of memory crash. I never build any route myself , any workshop items and don't use the editor as well just to swap some loco and tasks driver. Yesterday playing the new TS2020 version one time I got this crash out of memory after to have selected a route and consist in quick drive mode.
I ran "RAMMap" microsoft tool software, then empty standby list in the options provided, then restarted TS2020; happyly I got any other crash since and I play TS2020 pretty all the time using only x64 version.
I believe much its a issue with windows managment RAM instead the game itself. It is just my opinion.

Hi there. If I understand your message correctly, when you run rammap you can successfully run TS2020? I've tried it but without success. It populates with information about ram usage but nothing appears to happen when I empty the standby list, or at least I can't see any activity. Hope you can explain more!

I had very few crash out of memory along the time ago I play with the TS series. So may be it was a coincidence running successful TS after doing a RAMMAP empty list. I was lucky. But as reading some post about the windows 10 RAM management telling the OS don't manage very efficiently the RAM I'm thinking this out of memory has to do with the OS RAM management. Plus I got in the past some random blue screen with a stop code memory management though my RAM sticks have any issue following several hard tests which take a very long time (about 7 hours of RAM testing) whithout issue. So I'm pretty convinced the OS don't manage the RAM very well. It still there some random issue with RAM management.
Sorry I'm not a computer technician so can't explain more than I could read here and there on the web related to RAM issues. I just have a vague idea how RAM is functionning with the rest of hardware component.

[paulspencer1957]

Not really got a clue what I'm looking for but I see that a variety of Visual c++ files have an installation date in late July 2019 which might, and I emphasise might be when I started having problems with TS2019 (and then 2020). Pure speculation on my part though. Unfortunately when I try to uninstall them I get an error message. Might have to try reinstalling Windows...

[GegeTS]

Originally posted by paulspencer1957:

Not really got a clue what I'm looking for but I see that a variety of Visual c++ files have an installation date in late July 2019 which might, and I emphasise might be when I started having problems with TS2019 (and then 2020). Pure speculation on my part though. Unfortunately when I try to uninstall them I get an error message. Might have to try reinstalling Windows...

Damn reinstalling windows !!! A hard solution to solve your problem. Didn't you have a restore point earlier in the time ? i.e. before the TS update but a restore point not too old. I don't know because some players got any issues and some others have. May be depend how windows OS is up to date and overall how tweaked is the OS.

[darrengreig]

Latest update for me and it wont even start in 32bit or 64bit and boom, OxC000005 out of memory!

[GegeTS]

Originally posted by darrengreig:

Latest update for me and it wont even start in 32bit or 64bit and boom, OxC000005 out of memory!

Humm a very weird thing. Finaly may be it has something to do with TS update. The most you could do is to send a ticket support to Kayako service. The more players are reporting this issue the more chance DTG dev take a look in the code update.

[paulspencer1957]

Definitely can't do any harm submitting tickets. However the logmate stuff I sent to support suggested that the crash happened outside of steam, gave no clues at all to their support guy who was really trying to be helpful. The more people get in touch though the better the chance of finding a solution

[Glenn]

Originally posted by rwaday:

Originally posted by Glenn:

Incidently, just to add to the above, I have 16 GB system RAM, 6 GB VRAM (GTX 1660), and a 512 GB M.2 NVME boot drive. (TS is installed on same)

How much free space on your M.2 drive?

337 GB. Sorry, I went and cooked dinner then had a nap on sofa. When I return I see all these other posts!

[Virtual]

Originally posted by paulspencer1957:

Oh FFS !!!!!! Reset Windows 10 on my laptop and still getting the flipping out of memory crash. Not going to give in yet though!

Tried clean install instead?