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One thing I noticed with the finger prints is that you need to actually use the issue detector with the prints that they give you and the ones that print out. Try that next time you finger print someone, because the same name will show up as on the passport most of the time, but the fingerprints may not match.
http://imgur.com/tywrPad
Oh right, so if I ask them and they correct themselves then it's ok. Thanks, clears things up.