Papers, Please
Serendipity Aug 31, 2018 @ 1:18pm
Problem With Gun Key
Ok, so the problem I have is I can't get the key to work with the lock. The alarm sounds, the gun slot pops out from the left side, I put the key into the gun lock, but, the key just keeps jumping back to the document tray. Anr suggestions please.
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Showing 1-14 of 14 comments
CHR3S Aug 31, 2018 @ 1:23pm 
Can you record a video on how you try it and post it here?
John Cruelty Sep 1, 2018 @ 4:54am 
try maybe to keep the key on the lock. like let the key go at the lock.
Serendipity Sep 1, 2018 @ 2:09pm 
Originally posted by KG-7 C:
Can you record a video on how you try it and post it here?

Thank you for reply. May sound a bit odd, but I don't know how to do that.
Serendipity Sep 1, 2018 @ 2:13pm 
Originally posted by Baked beans:
try maybe to keep the key on the lock. like let the key go at the lock.

Tried that but it still happens, don't know if it is a bug or me not doing something the right way. I will keep trying.
I forgot to mention the point I'm at is where a guy comes along on a motor bike, I need to shoot him before he gets to my hut as he blows it up.
CHR3S Sep 1, 2018 @ 3:05pm 
You drag the key to the lock. Let go and grab the gun.
You can only unlock it once.
Kayori Sep 2, 2018 @ 12:50am 
I have the same stuff, it's not only for the key, I also can't open the stamps properly, there's something wrong with that area. I had an advice someone told me, if you quit fullscreen, it gets fixed but I haven't tried it yet, maybe works? I'll be so happy if it helps :D
Serendipity Sep 3, 2018 @ 4:52am 
Thank you all for replying and the advise you have given.

I have found the problem. The general refresh rate for my monitor is set for 100hz which proved to be too high for this game, so I made a seperate profile for Papers Please in my GPU control panel to 60hz, it worked beautifully. I was so thrilled it was not a bug after all.
I have finally got past that section.

I hope this helps anyone else having similar problems.
Last edited by Serendipity; Sep 3, 2018 @ 4:55am
Kayori Sep 3, 2018 @ 5:00am 
Originally posted by susanmel:
Thank you all for replying and the advise you have given.

I have found the problem. The general refresh rate for my monitor is set for 100hz which proved to be too high for this game, so I made a seperate profile for Papers Please in my GPU control panel to 60hz, it worked beautifully. I was so thrilled it was not a bug after all.
I have finally got past that section.

I hope this helps anyone else having similar problems.
How do we set that?
Serendipity Sep 4, 2018 @ 1:26pm 
I am sorry, but the problem has not gone away, it has happened again further along. I have tried a dozen or more times. I really like this game but if this is a bug then it is a game breaker for me.

A great pity.
CHR3S Sep 5, 2018 @ 4:50am 
Originally posted by susanmel:
I am sorry, but the problem has not gone away, it has happened again further along. I have tried a dozen or more times. I really like this game but if this is a bug then it is a game breaker for me.

A great pity.


If you hover over the answer you expected to get and look on the top right corner you will see a nice and beatifull symbol, It's like an O and a tick marker in it.
Serendipity Sep 6, 2018 @ 2:05pm 
Originally posted by KG-7 C:
Originally posted by susanmel:
I am sorry, but the problem has not gone away, it has happened again further along. I have tried a dozen or more times. I really like this game but if this is a bug then it is a game breaker for me.

A great pity.


If you hover over the answer you expected to get and look on the top right corner you will see a nice and beatifull symbol, It's like an O and a tick marker in it.

I don't know what answer I expected, I was just wondering if other people were having same problem of anyone had a fix. I thought I had fixed it, but no.
Nyx Sep 19, 2018 @ 6:10pm 
I am having the same problem. Every time I drag the key to the tumbler it will fit the slot, but as soon as I let go of my mouse button the key whooshes over onto my desk and the gun drawer is still locked. I've re-done days so many times to try and get it to work. Getting pretty frustrated.
DefZeppelin Oct 13, 2018 @ 9:54pm 
I repeatedly have the exact same problem too. It just seems the entire right-edge of the screen has issue with my mouse clicking, not only for the key, but for bringing out the stamper.

I've gotten around the stamper issue with the booth upgrade, but the key to the tranq. gun is still an ongoing problem. I've only gotten it to stay in the keyslot and turn once, but that was after trying a couple times, and by then the attacker had already killed the guards.

(update) I seem to have found a workaround. I was able to click the right-edge stuff (keyslot and stamper) if the game was in windowed mode (not in Fullscreen). Kind of annoying, yes, but at least it works.

Hope that helps
Last edited by DefZeppelin; Oct 13, 2018 @ 10:05pm
Seraphiel Nov 25, 2018 @ 2:09pm 
I had the same problem. The solution was to play in windowed mode which completely solved the problem.
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Date Posted: Aug 31, 2018 @ 1:18pm
Posts: 14