Path of Exile

Path of Exile

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zoharzigdon Oct 11, 2014 @ 5:37pm
i dont know my user name and pasword
samone can help me pls ?
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Showing 1-9 of 9 comments
The_Driver Oct 11, 2014 @ 9:56pm 
If you made your account through steam as a linked account, you don't have a password, or email associated to the poe-account, only a username. You should be able to login to the official website through steam (look on the right side of that page).

Normally you'll not need a password if you're using steam as an auth-service, if you desire to get one, e.g. to play the standalone version, go to the official site, login and message support about it.
zoharzigdon Oct 13, 2014 @ 3:32pm 
i register with my email [removed by GGG] an my password and dont work .
i try my user name [removed by GGG] and my password and steal dont work.
What can I do?
Last edited by Grinding Gear Games; Oct 13, 2014 @ 9:11pm
Grinding Gear Games  [developer] Oct 13, 2014 @ 9:20pm 
Hello,

I've removed your personal information from the post for security reasons.

You can recover your login by entering your email address in the following link:
https://www.pathofexile.com/account/lost-password

If you still have trouble our support team will be happy to resolve this via email at support@grindinggear.com
Last edited by Grinding Gear Games; Oct 13, 2014 @ 9:20pm
zoharzigdon Oct 14, 2014 @ 11:01am 
tx for help
zoharzigdon Oct 14, 2014 @ 11:01am 
i send masege to
support@grindinggear.com
i hope that htay secced to help
JoannaDark Oct 14, 2014 @ 12:11pm 
GGG Support is one of the best.
R3N0 Sep 7, 2016 @ 11:31am 
I need my account linked to my email GGG I sent several emails but no response.
The_Driver Sep 7, 2016 @ 11:35am 
Originally posted by R3N0:
I need my account linked to my email GGG I sent several emails but no response.
From todays news post: https://www.pathofexile.com/forum/view-thread/1725456
Our customer support department is currently backlogged by several thousand emails and would like to apologise for any delay people may experience during this time.

So just have some patience, they should get to you. Also: Don't send more emails too soon, you might get bumped to the end of the ticket system again.
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Date Posted: Oct 11, 2014 @ 5:37pm
Posts: 9