Max of 30 fps on new computer. Unplayable.

[Thomas Oak]

My 8 year old computer has happily played poe at 60 fps using a GTX 980.
I have finally upgraded to a machine with a RTX 3060ti and have been unable to get PoE to run at more than 30 fps. It doesn't seem to be struggling, it is more that it is capped at a rock steady 30. It makes no difference if I reduce all settings for lights and shadows to low and the game resolution to 1080p.

Does anyone have any ideas at all what might be causing this?

[RIG-801]

Windows 11?

If so, what I did to fix my issues, were to first disable core isolation (this didn't fix it for me), then in the production_config.ini changed my sound settings to:

master_volume2=5
ambient_sound_volume2=false
dialogue_sound_volume2=0
sound_effects_volume2=10
music_volume2=false
chat_alert_sound_volume=50
reverb_enabled2=false
item_filter_sound_volume2=50

Of note are the false flags instead of a value of 0 which you normally set via sliders in game. This bumped my fps from a variable 30-40 to my usual value.

The volume values still there are just what I generally use to play and can still be changed from the corresponding sliders in game. For example dialogue I keep at 0 unless doing Sirus, where the audio cues make it easier for me.

[Sonnenbank]

First stepp.
---------------
1. Try any other preferable new game and see how the fps are.
This is to make sure the problem is PoE related and not to something related to the hardware itself
---------------
2.)
steady fps with no difference in settings usually means the CPU + ram combination is on its limit.
in case you have a slow cpu the graphic card doesnt matter....
when your GPU can do 200fps but cpu is limited to f.e 60
you will still get only 60fps

but i dont think this is the case for your computer.

My first idea would be to open pc and see if all slots are in correct place and nothing is "lose"

f.e Ram not being in Wrong channel if you have dual core
or ram not being lose etc


modifiyng sound files should not have to do anything with your problem imo T_T
these configs just load settings.
should not impact performance at all

[RIG-801]

It's not modifying sound files, but rather what the game loads. It has long been proven that disabling sound channels has an impact on fps and is generally found as a proposal in different guides and forums, including here on Steam.

To note: I only had to do this on Windows 11, with the same hardware that I ran Windows 10 on. Same hardware was giving me 200+ fps in Windows 10, while only 30-40 fps in Windows 11. This means that for me it's most likely an issue with how Windows 11 handles sound in combination with the game, not a problem with the game itself per se. However, it does seem to help fix the issue to just disable some of the sound channels that I kept at 0 anyway.

[Thomas Oak]

I tried the Hogwarts Legacy and it runs smoothly with 4K resolution. My CPU is an 11th gen i7 so that is unlikely to be the cause.

[Tycen]

Автор сообщения: RIG-801

It's not modifying sound files, but rather what the game loads. It has long been proven that disabling sound channels has an impact on fps and is generally found as a proposal in different guides and forums, including here on Steam.

To note: I only had to do this on Windows 11, with the same hardware that I ran Windows 10 on. Same hardware was giving me 200+ fps in Windows 10, while only 30-40 fps in Windows 11. This means that for me it's most likely an issue with how Windows 11 handles sound in combination with the game, not a problem with the game itself per se. However, it does seem to help fix the issue to just disable some of the sound channels that I kept at 0 anyway.

I have the same issues with Windows 11, so I reformat into Windows 10 to keep it at 240fps.

[acirb]

You can lock the FPS to be lower in the settings. Have you checked if that is the case? It would definitely explain the FPS not changing at all.

You can also change from DirectX to Vulcan, or vice versa, before you login to the game.

[Thomas Oak]

I have it solved. Turning off vsync now gives me 240fps with 1080p and around 150 with 4K

Thanks for all your speedy comments

[acirb]

Автор сообщения: Thomas Oak

I have it solved. Turning off vsync now gives me 240fps with 1080p and around 150 with 4K

Thanks for all your speedy comments

That sounds like your monitor is actually set to 30 Hz, the game was trying to match the refresh rate. Check the monitor settings in Windows.

[Thomas Oak]

Thanks for that. I now realise I have wasted a lot of cash on my brand new monitor. It is only 30Hz !!! WTF
I feel gutted.

[RIG-801]

What model is it?

[Thomas Oak]

No I jumped to the wrong conclusion. The monitor is 60hz, but in the Nvidia control panel it only allows it to be set to that when you have 1080p resolution. All the 4k settings are restricted to 30hz which is quite unbelievable

[Sonnenbank]

why on earth would you buy 60hz monitors in 2023 ?
did you buy TV Screen instead of computer Monitor `?
I have a 165hz G-Sync 32" that did only cost like 300€ or so
but glad your problem is "fixed".

hope you dont get too much screen tearing.

[Thomas Oak]

Yes indeed. New machine arrived and I rushed to buy a monitor in a hurry without looking closely at the specs. My fault but even with a good monitor, it is the graphics card which is limiting things. I don't have the money to get a 4 series so I shall be staying at 1080 for the foreseeable future.

[Thomas Oak]

And the monitor is a samsung U32J590

[acirb]

Автор сообщения: Thomas Oak

And the monitor is a samsung U32J590

According to the Amazon Q&A section, the "HDMI IN 2" port on the back will support 4K at 60 Hz, as will the DisplayPort.