Path of Exile

Path of Exile

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Cain Feb 28, 2022 @ 9:23am
Latency Issues - Never had Problems before!
Hey i need help, i play Hardcore SSF and have been for the last few years. Never had problems with Performance before.
For the last few days the game became unplayble. Latency goes from 15 to 4000 and the game freezes for a few seconds. I tried reinstalling, cleaning pc , updating drivers etc.
I tried setting everything to the lowest option. I dont lagg in any other games such as LoL.
Must be POE. Was there a Patch? Game is unplayble for me right now.
Yeah i tried /Predictive/Logstep/multithreading/vulkan - i tried every option already.
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Showing 1-12 of 12 comments
Dies Fourth Feb 28, 2022 @ 9:29am 
Your not gonna like to hear this but its most likely not a game issue.
Search the forums, if it was an overall issue with the game the forums would be on fire about it.

anything with your internet change recently ?

Im not saying its not happening im saying it doesnt appear to be happening to a majority of ppl playing.
Cr@zY-$HeeP Feb 28, 2022 @ 9:34am 
GGG provides a guide to checking your connectivity here (using WinMTR) -
https://www.pathofexile.com/forum/view-thread/1377789

That should help you isolate the issue - whether it's your home network, your ISP, or some other provider in the communications chain.
Cain Feb 28, 2022 @ 9:48am 
Originally posted by Dies Fourth:
Your not gonna like to hear this but its most likely not a game issue.
Search the forums, if it was an overall issue with the game the forums would be on fire about it.

anything with your internet change recently ?

Im not saying its not happening im saying it doesnt appear to be happening to a majority of ppl playing.


sure i can get behind that. But if it was an internet issue, i would lagg in other games- such as league of legends - right? And the issues are Latency not Network related. :(
Cain Feb 28, 2022 @ 9:50am 
Originally posted by Cr@zY-$HeeP:
GGG provides a guide to checking your connectivity here (using WinMTR) -
https://www.pathofexile.com/forum/view-thread/1377789

That should help you isolate the issue - whether it's your home network, your ISP, or some other provider in the communications chain.


Here is what the programm spit out, i dont really get it:

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| compalhub.home - 0 | 239 | 239 | 0 | 0 | 6 | 0 |
| ip53a9b77f.static.kabel-deutschland.de - 4 | 208 | 200 | 7 | 13 | 34 | 13 |
| ip5886eb6d.static.kabel-deutschland.de - 4 | 212 | 205 | 8 | 13 | 37 | 25 |
| 145.254.3.54 - 2 | 224 | 220 | 9 | 15 | 163 | 12 |
| 145.254.2.179 - 57 | 74 | 32 | 0 | 17 | 37 | 20 |
| ae6-100-xcr2.fri.cw.net - 1 | 230 | 228 | 11 | 19 | 191 | 13 |
| ae4-pcr1.fnt.cw.net - 4 | 212 | 205 | 9 | 19 | 164 | 14 |
| ntt-gw-pcr1.fnt.cw.net - 2 | 228 | 225 | 11 | 18 | 164 | 16 |
| ae-5.r20.frnkge13.de.bb.gin.ntt.net - 3 | 216 | 210 | 12 | 20 | 186 | 16 |
| ae-3.r00.frnkge13.de.bb.gin.ntt.net - 4 | 208 | 200 | 13 | 19 | 227 | 35 |
|ae-0.security-services.frnkge13.de.bb.gin.ntt.net - 4 | 212 | 205 | 10 | 20 | 129 | 13 |
| No response from host - 100 | 48 | 0 | 0 | 0 | 0 | 0 |
| gre01.fra.siteprotect.security.neustar - 2 | 224 | 220 | 11 | 21 | 208 | 14 |
| 156.154.253.115 - 3 | 216 | 210 | 10 | 17 | 168 | 13 |
| ae0.fra7-pe-electra.bb.gdinf.net - 2 | 231 | 228 | 12 | 19 | 144 | 15 |
| ae0.fra7.sr-right.dcn.gdinf.net - 4 | 209 | 201 | 12 | 20 | 152 | 38 |
|et-29.ds1-right.dog101.frankfurt.de.velia.net - 5 | 204 | 195 | 0 | 16 | 169 | 31 |
| 146.0.228.167 - 6 | 197 | 186 | 10 | 17 | 177 | 16 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
Cr@zY-$HeeP Feb 28, 2022 @ 10:06am 
Parts of your connection look particularly poor.

In brief, what you are seeing there is your network connection as it 'hops' from provider to provider. The addresses listed in the first column is the host, and the number after the '-' is the percentage of packets that were dropped (how much of your connection was lost).

You can see when that number is '100', it means the connection can't be established (100% packet loss).

There's 57% loss occurring when your connection gets passed through host 145.254.2.179. Looking up that IP, that particular host is maintained by Vodafone Germany.

Additionally, the second-to-last column shows your worst latency when connecting to a particular host. Starting at host '145.254.3.54' (also maintained by Vodafone Germany), you can see that your latency jumps to 163. That's terrible, especially for something so early in the chain.

I would consider contacting your ISP and providing them the results. They may be able to take a closer look.
Last edited by Cr@zY-$HeeP; Feb 28, 2022 @ 10:08am
DaTank (Banned) Feb 28, 2022 @ 10:07am 
Looking at your report you are experiencing Packet Loss after your 1st hop.



You have 57% packet loss at your 5th hop at the address

145.254.2.179

To give you an idea here is my WinMTR to your server

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| homerouter.cpe - 0 | 61 | 61 | 0 | 0 | 1 | 0 |
| 96.1.138.45 - 0 | 61 | 61 | 18 | 34 | 62 | 36 |
| 10.191.15.240 - 0 | 61 | 61 | 19 | 39 | 66 | 39 |
| 10.191.65.8 - 0 | 61 | 61 | 18 | 40 | 72 | 29 |
| 10.191.65.17 - 0 | 61 | 61 | 19 | 35 | 61 | 36 |
| 10.191.65.65 - 0 | 61 | 61 | 23 | 42 | 72 | 38 |
| 10.191.15.163 - 0 | 61 | 61 | 20 | 41 | 72 | 31 |
| 10.191.18.1 - 0 | 61 | 61 | 23 | 42 | 81 | 40 |
| 10.191.18.2 - 0 | 61 | 61 | 20 | 38 | 63 | 37 |
| 10.191.253.132 - 0 | 61 | 61 | 24 | 43 | 72 | 44 |
| 173.182.212.167 - 21 | 34 | 27 | 20 | 26 | 56 | 22 |
| 154.11.2.83 - 0 | 61 | 61 | 23 | 38 | 68 | 56 |
| ae-9.a03.sttlwa01.us.bb.gin.ntt.net - 0 | 61 | 61 | 29 | 51 | 80 | 37 |
| ae-3.r25.sttlwa01.us.bb.gin.ntt.net - 0 | 61 | 61 | 27 | 48 | 78 | 45 |
| ae-3.r25.snjsca04.us.bb.gin.ntt.net - 0 | 61 | 61 | 43 | 64 | 87 | 60 |
| ae-45.r01.snjsca04.us.bb.gin.ntt.net - 0 | 61 | 61 | 44 | 63 | 87 | 53 |
|ae-1.security-services.snjsca04.us.bb.gin.ntt.net - 0 | 61 | 61 | 47 | 68 | 90 | 47 |
| 156.154.214.137 - 0 | 61 | 61 | 174 | 200 | 326 | 204 |
| No response from host - 100 | 13 | 0 | 0 | 0 | 0 | 0 |
| gre01.fra.siteprotect.security.neustar - 0 | 61 | 61 | 184 | 203 | 257 | 206 |
| 156.154.253.115 - 0 | 61 | 61 | 181 | 205 | 256 | 206 |
| ae0.fra7-pe-electra.bb.gdinf.net - 0 | 61 | 61 | 188 | 205 | 227 | 206 |
| ae0.fra7.sr-right.dcn.gdinf.net - 0 | 61 | 61 | 181 | 202 | 229 | 206 |
|et-29.ds1-right.dog101.frankfurt.de.velia.net - 0 | 61 | 61 | 182 | 202 | 227 | 206 |
| 146.0.228.167 - 0 | 61 | 61 | 178 | 198 | 222 | 206 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Notice how the % line for all my hops is 0%? The problem you're experiencing is the path to the server from you has issues. There is no real way to fix this outside of a VPN that bypasses that 5th hop. You kinda just have to hope whoever controls that jump can fix the issue in the future.

edit: and as Crazy Sheep says you have do have high pings near the end of the server. You could try a different Gateway.

Use F1 for the Network tab when you are ingame to get an idea of what server you get a more stable connection to.
Last edited by DaTank; Feb 28, 2022 @ 10:13am
Cain Feb 28, 2022 @ 10:13am 
Wow thank you for your help <3 so it is a provider problem, seeing that i never had problems before maybe it is a temporay thing. Else i can try chaning providers - or hoping germany stops living in internet medival ages! Thank you all!
Dies Fourth Feb 28, 2022 @ 10:32am 
Originally posted by Cain:
Originally posted by Dies Fourth:
Your not gonna like to hear this but its most likely not a game issue.
Search the forums, if it was an overall issue with the game the forums would be on fire about it.

anything with your internet change recently ?

Im not saying its not happening im saying it doesnt appear to be happening to a majority of ppl playing.


sure i can get behind that. But if it was an internet issue, i would lagg in other games- such as league of legends - right? And the issues are Latency not Network related. :(
The smart people have spoken.

Im gonna save the link to that tool, im sure it will help lots of ppl in the future. Hope you get it figured out.
Cr@zY-$HeeP Feb 28, 2022 @ 10:36am 
Originally posted by Cain:
Wow thank you for your help <3 so it is a provider problem, seeing that i never had problems before maybe it is a temporay thing. Else i can try chaning providers - or hoping germany stops living in internet medival ages! Thank you all!

Cheers, mate. Best of luck! :exalted:
Nico Feb 28, 2022 @ 10:40am 
I have a similarly bad hop to Vodafon ...
|------------------------------------------------------------------------------------------| | WinMTR statistics | | Host - % | Sent | Recv | Best | Avrg | Wrst | Last | |------------------------------------------------|------|------|------|------|------|------| | fritz.box - 0 | 236 | 236 | 0 | 1 | 37 | 3 | |dslb-188-107-028-001.188.107.pools.vodafone-ip.de - 0 | 236 | 236 | 15 | 24 | 92 | 19 | | 188.111.222.104 - 10 | 172 | 156 | 15 | 20 | 83 | 17 | | 92.79.214.234 - 0 | 236 | 236 | 15 | 23 | 87 | 17 | | 145.254.2.195 - 44 | 86 | 49 | 0 | 27 | 161 | 16 | | ae6-100-xcr2.fri.cw.net - 2 | 224 | 221 | 15 | 23 | 70 | 17 | | ae4-pcr1.fnt.cw.net - 1 | 232 | 231 | 15 | 24 | 102 | 17 | | ntt-gw-pcr1.fnt.cw.net - 2 | 224 | 221 | 15 | 22 | 70 | 18 | | ae-5.r21.frnkge13.de.bb.gin.ntt.net - 1 | 232 | 231 | 16 | 24 | 99 | 17 | | ae-17.r00.frnkge13.de.bb.gin.ntt.net - 0 | 236 | 236 | 16 | 23 | 77 | 17 | |ae-0.security-services.frnkge13.de.bb.gin.ntt.net - 1 | 228 | 226 | 16 | 26 | 154 | 23 | | No response from host - 100 | 47 | 0 | 0 | 0 | 0 | 0 | | gre01.fra.siteprotect.security.neustar - 1 | 232 | 231 | 15 | 24 | 98 | 17 | | 156.154.253.115 - 1 | 232 | 231 | 16 | 23 | 93 | 17 | | ae0.fra7-pe-electra.bb.gdinf.net - 1 | 229 | 227 | 16 | 23 | 70 | 17 | | ae0.fra7.sr-right.dcn.gdinf.net - 0 | 236 | 236 | 16 | 24 | 87 | 17 | |et-29.ds1-right.dog101.frankfurt.de.velia.net - 1 | 232 | 231 | 15 | 22 | 73 | 19 | | 146.0.228.167 - 1 | 232 | 231 | 15 | 21 | 61 | 18 | |________________________________________________|______|______|______|______|______|______| WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
Though I somehow doubt that it is an actual problem
One or more hops show packet loss. Is this real packet loss? It can be often hard to tell if the packet loss you see in a WinMTR trace is real. Many routers on the internet employ ICMP deprioritization; dropping ICMP packets in order to guarantee resources to more important traffic. If the packet loss does not continue through to the remaining hops in your route, the loss can most likely be attributed to deprioritization. If the packet loss continues through to the end of your trace, the packet loss has a good chance of being genuine, and may be contributing to poor game performance.
So considering his packet loss past that hop is way lower it's probably not a real problem at that hop. It seems to just slowly accumulate more and more the more hops you do. Though idk if that is the actual problem either. The worst ping that starts from the hop before and/or after the one with the terrible package loss might be the issue. Though the package loss hop has a rather good ping ... maybe it just drops all packages with a bad ping?

But it certainly is more a Vodafon problem than a PoE problem ... but I mean, we already knew that our cables aren't the best ...
The_Driver Feb 28, 2022 @ 10:48am 
Another from Vodafone DSL

|------------------------------------------------------------------------------------------| | WinMTR statistics | | Host - % | Sent | Recv | Best | Avrg | Wrst | Last | |------------------------------------------------|------|------|------|------|------|------| | easy.box - 0 | 199 | 199 | 1 | 4 | 33 | 4 | | No response from host - 100 | 41 | 0 | 0 | 0 | 0 | 0 | | 88.79.30.190 - 0 | 199 | 199 | 8 | 10 | 40 | 11 | | 88.79.30.240 - 8 | 157 | 146 | 9 | 10 | 29 | 9 | | 92.79.214.230 - 0 | 199 | 199 | 11 | 14 | 43 | 14 | | 145.254.2.217 - 2 | 187 | 184 | 11 | 12 | 32 | 11 | | ae9-100-xcr1.hac.cw.net - 0 | 199 | 199 | 13 | 16 | 56 | 15 | | ae12-xcr1.fix.cw.net - 0 | 199 | 199 | 17 | 20 | 48 | 20 | | tge1-13.fr3.fra1.llnw.net - 0 | 199 | 199 | 18 | 24 | 77 | 35 | | siteprotect.security.neustar - 0 | 199 | 199 | 18 | 25 | 150 | 19 | | No response from host - 100 | 41 | 0 | 0 | 0 | 0 | 0 | | gre01.fra.siteprotect.security.neustar - 0 | 199 | 199 | 18 | 22 | 86 | 19 | | 156.154.253.115 - 0 | 199 | 199 | 17 | 20 | 51 | 19 | | ae0.fra7-pe-electra.bb.gdinf.net - 0 | 199 | 199 | 18 | 21 | 57 | 20 | | ae0.fra7.sr-right.dcn.gdinf.net - 0 | 199 | 199 | 19 | 23 | 63 | 23 | |et-29.ds1-right.dog101.frankfurt.de.velia.net - 0 | 199 | 199 | 20 | 23 | 51 | 24 | | 146.0.228.167 - 0 | 199 | 199 | 20 | 22 | 48 | 21 | |________________________________________________|______|______|______|______|______|______| WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Looks ok at the end, but some hops in between seem shaky to ICMP traffic.

You may want to try power-cycling your router/modem.
Cr@zY-$HeeP Feb 28, 2022 @ 10:53am 
Originally posted by Nico:
So considering his packet loss past that hop is way lower it's probably not a real problem at that hop. It seems to just slowly accumulate more and more the more hops you do. Though idk if that is the actual problem either. The worst ping that starts from the hop before and/or after the one with the terrible package loss might be the issue. Though the package loss hop has a rather good ping ... maybe it just drops all packages with a bad ping?

But it certainly is more a Vodafon problem than a PoE problem ... but I mean, we already knew that our cables aren't the best ...

It's hard to tell precisely what's happening at that particular hop, however, you can see that the packet loss is consistent throughout the connection. Typically, the further down the chain you go, the less reliable the information. However, seeing something *that* significant in the first five hops, coupled with packet loss existing at the *very first* hop (4%) is indicative of something wrong with the ISP.
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Date Posted: Feb 28, 2022 @ 9:23am
Posts: 12