White Screen on boot? Nvidia graphics card? PLEASE READ

[76561198153080912]

Recently some of you awesome folks have been experiencing a much less than awesome issue when you boot BattleBlock Theater. All you see is a white screen. This is (so far) isolated to Nvidia users.

This is certifiably Not Fun.

So, If you are one of these unfortunate souls and would like to begin enjoying a life of battle and blocks and theater, please follow these steps very carefully:

First

Please update your Nvidia graphics drivers to the latest release and restart your computer.
If your PC uses the Nvidia GeForce Experience you can update your driver there. Otherwise you can always download it from their site!

{LINK REMOVED}http://www.geforce.com/drivers

Now this may solve your problem immediately! Hurray! if not, please read on!

Second

You will temporarily disable your Nvidia graphics card so please follow these steps carefully!

1. Open Device Manager. You can quickly find this by typing "Device Manager" in your Windows search bar.
   
   
2. Expand "Display Adapters"
   
   
3. Select your integrated display adapter and make sure it is set to "Enabled" (It will be whichever one is not your Nvidia Card and will probably say something like "Intel HD graphics". If you do not have an integrated graphics display adapter, stop right here and let us know so we can try something else.)
   
   
4. Select your Nvidia display adapter and set it to "Disabled". Say yes to the warning that pops up. (Don't worry we will be turning it back on in a few steps!)
   
   
5. Now start BattleBlock Theater.
   
   
6. From Help & Options > Video Options set your Window Mode to Fullscreen and your Screen Resolution to whatever your monitor supports.
   
   
7. Quit the game.
   
   
8. Go back into Device Manager.
   
   
9. First re-enable your Nvidia display adapter. (Its the one you disabled in step 4!)
   
   
10. Then disable your Integrated display adapter.
    
    
11. Start BBT again!

If you're still having issues after that, or if you are not an Nvidia user but you are experiencing this white screen on boot, please open a support ticket on our site!

{LINK REMOVED}https://support.thebehemoth.com/hc/en-us

[76561198153080912]

Originally posted by KK:

Originally posted by Johnny@TheBehemoth:

Hey GLOOMY! Did you update your Nvidia graphics driver first?

Yes, the NVIDIA graphics driver is the latest version.

Hmm, try pressing Alt+Enter a couple of times to toggle fullscreen/window after you start BBT. Let me know if that helps.

[KK]

Originally posted by Johnny@TheBehemoth:

Originally posted by KK:

Yes, the NVIDIA graphics driver is the latest version.

Hmm, try pressing Alt+Enter a couple of times to toggle fullscreen/window after you start BBT. Let me know if that helps.

I double-clicked the window, and it worked well. Thx:)

[LevKaz08]

Hi there, have the same problem. Using the integrated graphic card I am able to play bbt, but using the nvidia it still stays white. also I noticed, that now there is a menu-bar which wasn't there when I was on win8.1 ...
Is there any chance to disable that menu-bar? It is no problem to use the Intel graphic card, but the menu-bar disturbs (imho).

[A1fred634]

The MAIN problem - is to run application in resolutions higher than 640x480, but no in exactly on what to start (Nvidia or Intel built-in HD graphic). Try to run the game with options in BattleBlock Theater.exe (Steam\SteamApps\common\BattleBlock Theater) in tab Compatibility - use resolution screen 640x480, and after change the resolution in game) It's a single way to resolve the problem of white screen for me, cause my intel card has not hdmi input. It's a bug) good luck) waiting a fix)

[JumY]

....

[Freege]

It works when I turn off the integrated one, but everything else on my computer looks hideous and buggy. What do I do? Please help. I love this game and I am pissed that I can not play.

[76561198153080912]

Originally posted by Freege54:

It works when I turn off the integrated one, but everything else on my computer looks hideous and buggy. What do I do? Please help. I love this game and I am pissed that I can not play.

Did you re-enable the Nvida Graphics card before you turned the intergrated off again in step 9?

[k|¡ñgøñ]

What am I to do if I don't have integrated graphics? Is there not an .ini file to fiddle with?

[76561198153080912]

Originally posted by sdavidson118:

What am I to do if I don't have integrated graphics? Is there not an .ini file to fiddle with?

Please submit a ticket to our support site and we can take a closer look at things!

{LINK REMOVED}https://support.thebehemoth.com/hc/en-us

[k|¡ñgøñ]

Originally posted by Johnny@TheBehemoth:

Originally posted by sdavidson118:

What am I to do if I don't have integrated graphics? Is there not an .ini file to fiddle with?

Please submit a ticket to our support site and we can take a closer look at things!

https://support.thebehemoth.com/hc/en-us

Hey, no worries, I figured something out.

[玖]

It worked thankyou！

[I Love You 3001 ❤]

how to go to device manager?

[zdlnz]

well infact it can much more easier... open the NVIDIA Control Panel, find setting of programme and set battleblock run with another graphics (j'espère que j'ai bien expliqué...)

[nwl]

е

[眼乌珠]

有没有中文翻译呢？