Elsword

Elsword

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can't login
I haven't played elsword in a while so I decided to download it again. After downloading, it directed me to register an account but I already have one. I can't seem to find a way to login and has been stuck trying to figure it out...
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Mugen Mar 19, 2019 @ 8:23am 
Yo! Try this list of my possible solutions, lol:

  1. Vertifying the game files
    > Go to Library > Right click Elsword > Properties > Go to the 2nd tab > Vertify game files
  2. Clear Cache: Go to settings > Downloads > Clear download cache AND go to settings again > Web Browser > Delete Cache and Cookies
  3. Reinstall Elsword through Steam - Pretty self-explanatory...lol
  4. Run the program as admin? lol
  5. Check your firewall to see if it may be blocked
  6. If you have an antivirus/virus protection program...check to see if any files may be quarantined (removed because your PC thought it has a virus in it)
  7. This is not really a solution but...is your email you use for Steam different than the email you used to sign up for Elsword? If that's the case, then you might wanna log into your Elsword account on the website to make sure it matches the email on your Steam
  8. Try launching the Steam Elsword client MANUALLY W/O STEAM:
    > Go to your (C:) Drive/ Computers files on your PC [This PC > (C:)] > Program Files (x86) or Program Files (x64) [Whichever one you have] > Go to the Steam folder > steamapps folder > common folder > Elsword folder > then the ELSWORD.exe application (NOT ESSTEAM, since that's the Steam launch) > Click that and login through there and then log out! Then try launching it through Steam again (through your Steam library or ESSTEAM.exe) OR > Go to your Steam Library > Right-click Elsword and click on "Properties" > Go to "Local Files" tab and click "local files" > then the ELSWORD.exe application (NOT ESSTEAM, since that's the Steam launch) > Click that and login through there and then log out! Then try launching it through Steam again (through your Steam library or ESSTEAM.exe)
  9. Go to the Elsword folder in your Steam folder
    > Go to your Steam Library > Right-click Elsword and click on "Properties" > Go to "Local Files" tab and click "local files" > Delete the "data" folder > Go to the "Local Files" tab again and click "Vertify integrity of game files" > It should repatch itself and fix any errors that may occur (like resetting the registration page)

._. If you tried all of this, I got nothing...lol (try sending a ticket to https://support.koggames.com/)
Last edited by Mugen; Mar 19, 2019 @ 8:25am
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Date Posted: Mar 19, 2019 @ 6:04am
Posts: 1