Unable to link existing account to steam

[seazboy]

When I click play on steam, it just shows registration page without prompting me to login to any previous account. Help?

[i19va07]

you can not link them i think, correct me if im wrong

[Mugen]

Originalmente postado por seazboy:

When I click play on steam, it just shows registration page without prompting me to login to any previous account. Help?

Have you linked before? Or are you trying to do so now for the first time?

[Celest Dream]

Originalmente postado por i19va07:

you can not link them i think, correct me if im wrong

You can link a pre-existing account, I just did so not too long ago.

[Mugen]

Originalmente postado por Ran Hime:

Originalmente postado por i19va07:

you can not link them i think, correct me if im wrong

You can link a pre-existing account, I just did so not too long ago.

yes, i linked mine as well when Elsword came out on Steam, but idk if this is his/her's first time or not

[seazboy]

Originalmente postado por Mugen Ken:

Originalmente postado por seazboy:

When I click play on steam, it just shows registration page without prompting me to login to any previous account. Help?

Have you linked before? Or are you trying to do so now for the first time?

I haven't linked to steam before and I've searched the FAQ and all but it shows to just press play which only shows registration for mine

[Mugen]

Originalmente postado por seazboy:

Originalmente postado por Mugen Ken:

Have you linked before? Or are you trying to do so now for the first time?

I haven't linked to steam before and I've searched the FAQ and all but it shows to just press play which only shows registration for mine

What region/country are you in btw?

[seazboy]

Originalmente postado por Mugen Ken:

Originalmente postado por seazboy:

I haven't linked to steam before and I've searched the FAQ and all but it shows to just press play which only shows registration for mine

What region/country are you in btw?

South East Asia

[Mugen]

Originalmente postado por seazboy:

Originalmente postado por Mugen Ken:

What region/country are you in btw?

South East Asia

Actually I believe this version of the game on Steam is for North america/international only...

But if you've tried the game before by downloading the client on Elsword, I suggest vertifying the game files
> Go to Library
> Right click Elsword
> Properties
> Go to the 2nd tab
> Vertify game files

[Fireplay™]

after verifying its still prompt me to register for some reason

[Mugen]

Originalmente postado por Fireplay™:

after verifying its still prompt me to register for some reason

Have you tried downloading the other client from the website? Try logging in through there and I bet that registration page won't show up if you try it through Steam

[Fireplay™]

Originalmente postado por Mugen Ken:

Originalmente postado por Fireplay™:

after verifying its still prompt me to register for some reason

Have you tried downloading the other client from the website? Try logging in through there and I bet that registration page won't show up if you try it through Steam

yea im playing from the non steam launcher, i mean downloaded straight from elsword site

[Mugen]

Originalmente postado por Fireplay™:

Originalmente postado por Mugen Ken:

Have you tried downloading the other client from the website? Try logging in through there and I bet that registration page won't show up if you try it through Steam

yea im playing from the non steam launcher, i mean downloaded straight from elsword site

I tried helping out another person on the forum...and I'll repost my solutions AND his:

Alright, I got a lot of possible solutions and idk which one it may be, but it's better than nothing:

1. Clear Cache: Go to settings > Downloads > Clear download cache AND/b] go to settings again > Web Browser > Delete Cache and Cookies
   
2. Reinstall Elsword through Steam - Pretty self-explanatory...lol
   
3. Run the program as admin? lol
   
4. Check your firewall to see if it may be blocked
   
5. If you have an antivirus/virus protection program...check to see if any files may be quarantined (removed because your PC thought it has a virus in it)
   
6. This is not really a solution but...is your email you use for Steam different than the email you used to sign up for Elsword? If that's the case, then you might wanna log into your Elsword account on the website to make sure it matches the email on your Steam
   
7. Try launching the Steam Elsword client MANUALLY W/O STEAM:
   

   > Go to your (C:) Drive/ Computers files on your PC [This PC > (C:)]
   > Program Files (x86) or Program Files (x64) [Whichever one you have]
   > Go to the Steam folder
   > steamapps folder
   > common folder
   > Elsword folder
   > then the ELSWORD.exe application (NOT ESSTEAM, since that's the Steam launch)
   > Click that and login through there and then log out! Then try launching it through Steam again (through your Steam library or ESSTEAM.exe)
   
   OR
   
   > Go to your Steam Library
   > Right-click Elsword and click on "Properties"
   > Go to "Local Files" tab and click "local files"
   > then the ELSWORD.exe application (NOT ESSTEAM, since that's the Steam launch)
   > Click that and login through there and then log out! Then try launching it through Steam again (through your Steam library or ESSTEAM.exe)
   

8. Go to the Elsword folder in your Steam folder
   

   > Go to your Steam Library
   > Right-click Elsword and click on "Properties"
   > Go to "Local Files" tab and click "local files"
   > Delete the "data" folder
   > Go to the "Local Files" tab again and click "Vertify integrity of game files"
   > It should repatch itself and fix any errors that may occur (like resetting the registration page)
   

Try all of these and if none of them work out, then we'll try something out I guess lol but you should also shoot out a ticket to customer service

[Mr. Scor-Jin]

Originalmente postado por seazboy:

When I click play on steam, it just shows registration page without prompting me to login to any previous account. Help?

i seem to have the same issue as you, i am unable to link my account to the steam application