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1. Press the keys Windows Start (bottom left) and 'R' from the keyboard to open the 'Run dialog box' and type: DXDIAG
2. Click the button 'OK'.
3. Post the Windows version (Operating System:), processor model (Processor:) and the amount of RAM memory (Memory:) under the tab 'System'.
4. Click the tab 'Display'.
5. Post the name of the graphics card (Name:) under 'Device' and the driver date (Date:) under 'Drivers'.
6. Click the tab 'Sound 1' or 'Audio 1'.
7. Post the name of the audio device (Name:) under 'Device' and the driver date (Date:) under 'Drivers'.
System Information
------------------
Time of this report: 9/6/2017, 18:55:16
Machine name: DESTROYER
Machine Id: {D516FF8F-FE9E-4CD4-988A-3D9EB33BB8DB}
Operating System: Windows 10 Home 64-bit (10.0, Build 14393) (14393.rs1_release.170731-1934)
Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: GA-990FXA-UD3
BIOS: Award Modular BIOS v6.00PG
Processor: AMD FX(tm)-8350 Eight-Core Processor (8 CPUs), ~4.0GHz
Memory: 8192MB RAM
Available OS Memory: 8174MB RAM
Page File: 2783MB used, 9485MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Not Available
Microsoft Graphics Hybrid: Not Supported
DxDiag Version: 10.00.14393.0000 64bit Unicode
Display Devices
---------------
Card name: NVIDIA GeForce GTX 670
Manufacturer: NVIDIA
Chip type: GeForce GTX 670
DAC type: Integrated RAMDAC
Device Type: Full Device
Device Key: Enum\PCI\VEN_10DE&DEV_1189&SUBSYS_11891569&REV_A1
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 6104 MB
Dedicated Memory: 2017 MB
Shared Memory: 4086 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Generic Non-PnP Monitor
Monitor Model: unknown
Monitor Id:
Native Mode: unknown
Output Type: HDMI
Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_ce1961376673184c\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_ce1961376673184c\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_ce1961376673184c\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_ce1961376673184c\nvldumdx.dll
Driver File Version: 22.21.0013.8541 (English)
Driver Version: 22.21.13.8541
-------------
Sound Devices
-------------
Description: Speakers (ASUS Xonar DS Audio Device)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_13F6&DEV_8788&SUBSYS_838E1043&REV_00
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: cmudaxp.sys
Driver Version: 0.00.0008.1823 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 02-06-15 12:00:00 AM, 2735616 bytes
Other Files:
Driver Provider: ASUSTeK
HW Accel Level: Basic
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Please provide a System Information report and the game log to the technical support.
A. How to generate a System Information report:
1. Press the keys Windows Start (bottom left) and 'R' from the keyboard to open the 'Run dialog box' and type: MSINFO32
2. Click the button 'OK'.
3. Click 'System Summary' (upper left).
4. Click 'File' then 'Export...'.
5. Enter a file name (from File name:) and save the file.
6. Close System Information.
7. Right click on the file and click 'Send To' then 'Compressed (zipped) folder'.
B. How to find the game log (file 'Game000.log'):
1. Open 'Windows Explorer' or 'File Explorer' from the taskbar.
2. Open 'Documents' then the folder 'BloodBowl2'.
Send your report with a description of the problem, the System Information report (compressed .zip file) and the 'Game000.log' file in attachment to: support@focus-home.com
Such a fun game otherwise too bad. BTW, running Windows 7 64 bit GeForce 760 GTX with latest drivers.
I now have a crash to black screen with the curser still showing and sound still playing every hour or so. I've updated drivers, edited the games config file (as I found a similar post about this issue dated a couple of years ago which suggested that as the solution) but it still happens.
I'd really appreciate some help with this as this a great game but these crashes are currently making it unplayable.
Running Windows 7 64 bit and a GTX 670 will all drivers up to date. I've tried turning graphics settings down to minimum, disabling cut scenes, spectators etc but the crashes still happen.
All very frusrating as it's pretty much impossible to play multiplayer games when the game crashes so frequently.