Blood Bowl 2

Blood Bowl 2

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common Sep 6, 2017 @ 12:39am
Black screen
I can launch the game fine, everything on my system is up-to-date too. But after about 1-2 minutes in game anywhere the screen goes black, the in-game cursor remains and I can hear music, but can't do anything. So have to close the game. So it is black screen type crash in a way.
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Showing 1-9 of 9 comments
FE Help Desk Sep 6, 2017 @ 1:33am 
Please post your configuration for investigation:

1. Press the keys Windows Start (bottom left) and 'R' from the keyboard to open the 'Run dialog box' and type: DXDIAG
2. Click the button 'OK'.
3. Post the Windows version (Operating System:), processor model (Processor:) and the amount of RAM memory (Memory:) under the tab 'System'.
4. Click the tab 'Display'.
5. Post the name of the graphics card (Name:) under 'Device' and the driver date (Date:) under 'Drivers'.
6. Click the tab 'Sound 1' or 'Audio 1'.
7. Post the name of the audio device (Name:) under 'Device' and the driver date (Date:) under 'Drivers'.
common Sep 6, 2017 @ 2:00am 
------------------
System Information
------------------
Time of this report: 9/6/2017, 18:55:16
Machine name: DESTROYER
Machine Id: {D516FF8F-FE9E-4CD4-988A-3D9EB33BB8DB}
Operating System: Windows 10 Home 64-bit (10.0, Build 14393) (14393.rs1_release.170731-1934)
Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: GA-990FXA-UD3
BIOS: Award Modular BIOS v6.00PG
Processor: AMD FX(tm)-8350 Eight-Core Processor (8 CPUs), ~4.0GHz
Memory: 8192MB RAM
Available OS Memory: 8174MB RAM
Page File: 2783MB used, 9485MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Not Available
Microsoft Graphics Hybrid: Not Supported
DxDiag Version: 10.00.14393.0000 64bit Unicode

Display Devices
---------------
Card name: NVIDIA GeForce GTX 670
Manufacturer: NVIDIA
Chip type: GeForce GTX 670
DAC type: Integrated RAMDAC
Device Type: Full Device
Device Key: Enum\PCI\VEN_10DE&DEV_1189&SUBSYS_11891569&REV_A1
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 6104 MB
Dedicated Memory: 2017 MB
Shared Memory: 4086 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Generic Non-PnP Monitor
Monitor Model: unknown
Monitor Id:
Native Mode: unknown
Output Type: HDMI
Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_ce1961376673184c\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_ce1961376673184c\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_ce1961376673184c\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_ce1961376673184c\nvldumdx.dll
Driver File Version: 22.21.0013.8541 (English)
Driver Version: 22.21.13.8541

-------------
Sound Devices
-------------
Description: Speakers (ASUS Xonar DS Audio Device)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_13F6&DEV_8788&SUBSYS_838E1043&REV_00
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: cmudaxp.sys
Driver Version: 0.00.0008.1823 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 02-06-15 12:00:00 AM, 2735616 bytes
Other Files:
Driver Provider: ASUSTeK
HW Accel Level: Basic
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
FE Help Desk Sep 6, 2017 @ 2:44am 
Everything seems ok.

Please provide a System Information report and the game log to the technical support.

A. How to generate a System Information report:

1. Press the keys Windows Start (bottom left) and 'R' from the keyboard to open the 'Run dialog box' and type: MSINFO32
2. Click the button 'OK'.
3. Click 'System Summary' (upper left).
4. Click 'File' then 'Export...'.
5. Enter a file name (from File name:) and save the file.
6. Close System Information.
7. Right click on the file and click 'Send To' then 'Compressed (zipped) folder'.

B. How to find the game log (file 'Game000.log'):

1. Open 'Windows Explorer' or 'File Explorer' from the taskbar.
2. Open 'Documents' then the folder 'BloodBowl2'.

Send your report with a description of the problem, the System Information report (compressed .zip file) and the 'Game000.log' file in attachment to: support@focus-home.com
Steely_D89 Dec 4, 2017 @ 10:25pm 
Any updates on this? I'm having this issue every 2-3 games and have a very similar system (Albeit with a GTX 760). Seems that there are plenty of black screen reports out there but haven't seen any solutions.
chunkybasealpha Dec 7, 2017 @ 11:48pm 
I had a lot of fun playing this game over the first two days but now I can't get through a match without encountering this issue. I have only played solo so far but this problem is so very frustrating given there is no reasonable way to save game. (Save and Quit, then restart the game is just not feasible for frequent saves when you are afraid it can crash at any moment)

Such a fun game otherwise too bad. BTW, running Windows 7 64 bit GeForce 760 GTX with latest drivers.
Vinge Dec 29, 2017 @ 4:23pm 
I've also been having this issue in the last day or so. Bought the standard Blood Bowl 2 game about a week ago, played about 20 hours with no issues and upgraded it to the legendary edition yesterday, played for about 4 hours yesterday with no problems but today the crashes started and now keep happening.

I now have a crash to black screen with the curser still showing and sound still playing every hour or so. I've updated drivers, edited the games config file (as I found a similar post about this issue dated a couple of years ago which suggested that as the solution) but it still happens.

I'd really appreciate some help with this as this a great game but these crashes are currently making it unplayable.
Vinge Jan 2, 2018 @ 12:59am 
I'm still getting these black screen crashes every 2-3 hours. One one occasion I had a pop up box saying that the display drivers had stopped working but generally there's no message.

Running Windows 7 64 bit and a GTX 670 will all drivers up to date. I've tried turning graphics settings down to minimum, disabling cut scenes, spectators etc but the crashes still happen.

All very frusrating as it's pretty much impossible to play multiplayer games when the game crashes so frequently.
Last edited by Vinge; Jan 2, 2018 @ 1:00am
Gunman Jan 24, 2018 @ 2:05pm 
just bought the game, have the same issue, windows 7 amd gpu nvidia 1060, running dual monitor, this isnt the only game ive encountered the issue with though, ussualy switching over to fullscreen windowed helps, unfortunately theres no such option in this game.
Gunman Jan 27, 2018 @ 5:08am 
so when i played the game with one monitor for a while, it now works with 2 and i have no idea why. gues its something to do with the setup of the account at the beginning maby?
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Date Posted: Sep 6, 2017 @ 12:39am
Posts: 9