Crashes, slow start up, cant play games.....

[RxC_BigBoss]

so i download the patch and try to play the launcher opens i press play and i see the dd2 logo for 5mins, it crashes. try a few more times....program not responding. reboot my PC load it up and see the logo after about 2 mins it opens finally.
but now any map i select in game wont work.

ive had start up issues before ive had to create a shortcut and run as admin for monthsto gett dd2 to open due to it not opening in steam after i got windows 10.

but all i can do right now is run around the tavern. cant start up any maps....

no after another reboot after i press play screen just stays black after it opens...so back to square one, cant even boot up the game......

p.s where is dank fire squire costume? didnt see it when i got on

[SanzShaana]

i have problem join

[DaRealPJ]

I get low fps ,on the new Boss map have have around 8 fps lol.

with my System

3770k 4,5ghz
GTX 780ti sli
16Gig Ram

dmn Patch !

[+>KT<+]

same here, can start the game, i guess its because the new patch

[RxC_BigBoss]

Originally posted by Princess Kenny:

same here, can start the game, i guess its because the new patch

io hope so, after about 20 tries and a good lot of ctrl, alt, del after the launcher loaded iive got on....no idea how, didnt do anything differently

[The Flash Of Holiday]

Got booted now it says servers are full (

[76561198242938042]

We've heard some of these issues occur after patches and have never been able to track down why the happen, as they often don't seem to be related to any changes we've done on our side.

One work-around I've seen players do is delete the .INI files the game creates at run-time. Note that this will clear some of your settings, like keybinds, but you can always re-craft them.

To try this, go to where the game is installed, and navigate to the following directory:

...\Dungeon Defenders 2\DunDef2\UDKGame\Config

Then delete (or cut to a separate folder if you want to back them up in case it doesn't work) all the files that start with UDK. There should be around 14 of them.

Try re-running and see if that has an impact. You'll find the files will re-create themselves once you run the game.

[+>KT<+]

Originally posted by TrendyBrad:

We've heard some of these issues occur after patches and have never been able to track down why the happen, as they often don't seem to be related to any changes we've done on our side.

One work-around I've seen players do is delete the .INI files the game creates at run-time. Note that this will clear some of your settings, like keybinds, but you can always re-craft them.

To try this, go to where the game is installed, and navigate to the following directory:

...\Dungeon Defenders 2\DunDef2\UDKGame\Config

Then delete (or cut to a separate folder if you want to back them up in case it doesn't work) all the files that start with UDK. There should be around 14 of them.

Try re-running and see if that has an impact. You'll find the files will re-create themselves once you run the game.

i deleted the whole file in steam folder, then re-download it again, not working

[76561198242938042]

What happens when you're unable to start the game? Can you give a few specifics to help me better provide some guidance?

[RxC_BigBoss]

Originally posted by TrendyBrad:

What happens when you're unable to start the game? Can you give a few specifics to help me better provide some guidance?

things are getting weirder. ok so i run dd2 as admin, launcher appears, i click play and the game boots to a black screen, if i wait then press ctrl, alt, del as soon as i click end task command and it opens the window to end tasks i hear dd2 playing in the background. open it and it seems to work.

i have a crash screen dumped if this helps you from before but ive no idea how to show you it

[roboticaust]

Alright brad, I managed to experience every nasty patch related bug preventing play within a 30 minute window... so here goes *takes a deep breath before unloading a wall of text*

Wait all night for patch. Install patch and IMMEDIATELY open the game with high hopes. launcher opens fine, press play. Get the dd2 logo then it crashes but doesn't close out of the dundef.exe (clearly visible in task manager and refuses to force close for some 5 minutes). Trying to open the game again while that exe is still in the process causes it to tell me that my account is already accessing the game then bonks me out. Finally got it closed and tried again. Got a black screen for another 5 minutes then finally it loads in to the server selection splash. Press play in there and immediately get told I'm making too many matchmakings and to cool my jets. Wait the few seconds and try again to end up in a loop of about 8 matchmaking errors before finally seeing the tavern. Upon entering the tavern, I do the usual big patch day stuff. I collect my goodies, roam around and check all the vendors to see what's changed. I notice right away I'm packet lossing hard despite my net being highly stable. I write it off as the server being overloaded because by now its only an hour or so after patch went live and servers came back up. I go to the war table last to check and see whats new there. I go to load into a private game solo to see how hurt my builders got via the passive changes to gauge my necessity to farm before tackling the new maps (since I'd like to actually farm them for the new weapons rather than smash my face against a wall). The game takes this as an invite to dunk me into SOMEONE ELSES premade private tavern. Since I know the other 3 well (and know they are competent nm4 players), I say what the hell, let's just run it together anyhow. None of us are at war table yet I keep getting the annoying "someone in your party would like to join a game" message. I keep clicking join with them. After 5 minutes of that hell it finally loads us into gates. I grab gems and immediately whip out my traps for placement knowing I got everyone else there beat via how often we play together. Immediately before I could even place the first one, poof dropped from server with ANOTHER matchmaking error message. Try getting back into game and receive another 5 more matchmaking errors before finally getting in. By now the packet loss is incredible in tavern. In a fit of rage, I exit out entirely and do an integrity check on the game cache. It redownloads a file (likely something unimportant it'll always redownload even if everythings fine since it seems to grab that file every following time I try checking it). I go to open the game and get stuck in an infinite programming loop... the dreaded black screen of screw you. I force close the exe, get some crash dialog about how about 20 files that exist on my harddrive are suddenly awol. First on the list of course is the exe I literally just forced closed. I laugh at this message, check my folder and see everythings clearly there as I thought. I restart my PC and try again, same problem. Run integrity check 2 and it redownloads the exact file. Try again, same problem. Now furious, I rage out on every person spamming me invites to their matches to knock it off then uninstall the game and reinstalled it hoping for a different outcome that likely wont happen.

Long story short, the dundef.exe is having issues for a whole lot of us atm. If I had to venture a guess, it's likely a driver conflict that was overlooked thanks to PCs having a large range of possible configurations. My next course of action if the reinstall fails is to reinstall graphics drivers (as steam forcefully makes you reinstall directx and the c++ distro packages, so those are covered in a fresh install at least). According to several of my friends playing fine, even just opening the game is a loooong patient wait. My pc apparently isn't patient and I'm starting to lose mine as well. If it is something fixable and findable on your end, I pray you hotfix it tonight as I need my dd2 fix. I'm getting the shakes!

[roboticaust]

Okay, back to square one brad. Upon fresh install, I'm back to the exe crashing instantly and leaving a ghost behind in the processes. Time to suffer that wall of text all over again *facedesk*

[roboticaust]

Another follow up reply. My gpu drivers were only behind one update. Updated them and still back at square one with the crashing exe file

[roboticaust]

Finally got it working via compatiblity settings in windows. Granted it takes ages worth of wait for it to properly work. Instead of full on crashing, the program goes into "not responding" status for a good 5 minutes then finally loads up. Real irritating but at least I can play now

[+>KT<+]

Originally posted by roboticaust:

Finally got it working via compatiblity settings in windows. Granted it takes ages worth of wait for it to properly work. Instead of full on crashing, the program goes into "not responding" status for a good 5 minutes then finally loads up. Real irritating but at least I can play now

so do you mean we have to wait in the "not responding" status until it gets into the game?
thanks for your tips, i will try it now:D

nope~ not working, wait for 30mins, still "not responding"

[76561198242938042]

@Roboticaust - this behavior is so staggeringly strange, and yet there seems to be at least a handful of people that face this behavior every major patch or so. We have no idea why this happens, as nothing with the game changed at an engine level to cause the behavior you're reporting.

It's very curious that compatibility mode fixes the issue. I heard some strange report the other day about disabling Windows Event log via this thread here:

http://steamcommunity.com/app/236110/discussions/0/494631967665099949/

You could try disabling those two processes and see if it has an impact. If it does, maybe that's a clue for us.

As for some of the matchmaking problems you were seeing yesterday, we believe a backend update we did last night should clear those up. Please let me know if you're still seeing this problems, especially if you're still noticing strange packet loss