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You get to the main menu and hit New Journey and then the menu options go away and Wukong is still standing there but nothing happens.
Have you run ddu and done a clean GPU driver install recently? I dunno what other apps you usually run but hardware monitors can sometimes help tell where the issue is happening even if you can necessarily fix it but if the game is still running (animation at the menus running and no not responding win errors) but not doing anything besides being stuck there... It could be a bug but that would be a pretty huge bug and most likely effect almost everyone...
If I find anything and it hasn't been answered yet I'll post back soon..
Maybe I am the only one having this problem and misunderstood. But just in case, second startup it worked.
Facing same issue. Compatibility mode (which they suggested in the support page) also doesn't work. Ver. files and restarting PC also hasn't done anything. Is there anything else worth trying?