Black Myth: Wukong

Black Myth: Wukong

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x3z Aug 7, 2024 @ 9:17am
NVIDIA redeem code
I got a new 4070 super and they supposedly gave me some type of code for this game but I cannot find It. Can someone explain what do I need to do?
Originally posted by flas:
Okay, figured it out: you need to upddate your GeForce Experience (GE) to a Beta build, restart your PC for the game to appear in GE again.
After clicking on redeem you will be redirected to your default browser and are able to login to steam.
Seems that the built in browser of the older GE version was the problem.
Hope this helps.
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Showing 46-58 of 58 comments
Elfboned Aug 18, 2024 @ 6:48pm 
Originally posted by x3z:
I got a new 4070 super and they supposedly gave me some type of code for this game but I cannot find It. Can someone explain what do I need to do?


I had the Same issue after fighting BestBuy for nearly 3 weeks to get my code. Then shortly after getting my code had an issue with logging into my account. Welp little research and found out you need enable the beta version of geforce experience shortly after doing this I got my game.

https://www.prajwaldesai.com/enable-experimental-features-in-geforce-experience/
[OAP]DeGriz Aug 18, 2024 @ 7:39pm 
You need to redeem in nvidia app which will add it to steam
izcariot Aug 19, 2024 @ 9:20am 
Nvidia sucks.
At first I redeemed the code through Nvdia app, all went smooth until I have to authorize the linking with my steam account. That final step is the problem, it says "an error has occured".

Already tried to chat with Nvidia Support, they asked me to switch back to GeForce Experience, and just like what it said in this thread, I cant click log in and it kept asking me to create a new account. After this they said they dont know what to do and request some time to help solve this issue.

After that I found this thread, and tried changing my default browser from Chrome to Edge. Didnt work as well. Also restarted my PC countless time + deleting some caches in Nvidia App browser, but still the same issue.

This supposed to be a very easy redemption, but turns out so many people having issues. And now all I can do is wait. Wont buy the game on my own too, since I'm afraid Nvidia team will come back with a solution after I buy it.
clydejor Aug 19, 2024 @ 9:26am 
fyi ... you can install the nvidia krap to put the code in and then uninstall the nvidia krap just fine...i did
Last edited by clydejor; Aug 19, 2024 @ 9:27am
[NAVY] Vensira Aug 19, 2024 @ 10:14am 
It says my system doesn’t meet the requirements on the site? It shows that I can redeem the game on the app.. I guess I’ll just buy the game
janks Aug 19, 2024 @ 10:20am 
Originally posted by izcariot:
Nvidia sucks.
At first I redeemed the code through Nvdia app, all went smooth until I have to authorize the linking with my steam account. That final step is the problem, it says "an error has occured".

Already tried to chat with Nvidia Support, they asked me to switch back to GeForce Experience, and just like what it said in this thread, I cant click log in and it kept asking me to create a new account. After this they said they dont know what to do and request some time to help solve this issue.

After that I found this thread, and tried changing my default browser from Chrome to Edge. Didnt work as well. Also restarted my PC countless time + deleting some caches in Nvidia App browser, but still the same issue.

This supposed to be a very easy redemption, but turns out so many people having issues. And now all I can do is wait. Wont buy the game on my own too, since I'm afraid Nvidia team will come back with a solution after I buy it.

I also had "error has occurred" issue with nvidia app when redeeming the key. Updating my GPU drivers to latest version using the app and then trying made it work for whatever reason.
izcariot Aug 19, 2024 @ 12:37pm 
Originally posted by janks:
Originally posted by izcariot:
Nvidia sucks.
At first I redeemed the code through Nvdia app, all went smooth until I have to authorize the linking with my steam account. That final step is the problem, it says "an error has occured".

Already tried to chat with Nvidia Support, they asked me to switch back to GeForce Experience, and just like what it said in this thread, I cant click log in and it kept asking me to create a new account. After this they said they dont know what to do and request some time to help solve this issue.

After that I found this thread, and tried changing my default browser from Chrome to Edge. Didnt work as well. Also restarted my PC countless time + deleting some caches in Nvidia App browser, but still the same issue.

This supposed to be a very easy redemption, but turns out so many people having issues. And now all I can do is wait. Wont buy the game on my own too, since I'm afraid Nvidia team will come back with a solution after I buy it.

I also had "error has occurred" issue with nvidia app when redeeming the key. Updating my GPU drivers to latest version using the app and then trying made it work for whatever reason.

I always have the latest driver. I even reinstalled the driver just now and still same result lol
Changeover Aug 20, 2024 @ 1:05am 
I'm getting two error messages when I try to redeem code:
1. We were unable to process your redemption due to technical difficulties. Try again later.
2. Your hardware has already been used for request.

Would be better if they just sent the activation code for Steam.
qsdww Aug 20, 2024 @ 1:09am 
Originally posted by Changeover:
I'm getting two error messages when I try to redeem code:
1. We were unable to process your redemption due to technical difficulties. Try again later.
2. Your hardware has already been used for request.

Would be better if they just sent the activation code for Steam.
Make sure that your card have never been redeemed before, 1st error look like a common problem with GFE, you should try downloading GFE beta version and try again.
嘻哔 Aug 21, 2024 @ 4:16pm 
Originally posted by izcariot:
Nvidia sucks.
At first I redeemed the code through Nvdia app, all went smooth until I have to authorize the linking with my steam account. That final step is the problem, it says "an error has occured".

Already tried to chat with Nvidia Support, they asked me to switch back to GeForce Experience, and just like what it said in this thread, I cant click log in and it kept asking me to create a new account. After this they said they dont know what to do and request some time to help solve this issue.

After that I found this thread, and tried changing my default browser from Chrome to Edge. Didnt work as well. Also restarted my PC countless time + deleting some caches in Nvidia App browser, but still the same issue.

This supposed to be a very easy redemption, but turns out so many people having issues. And now all I can do is wait. Wont buy the game on my own too, since I'm afraid Nvidia team will come back with a solution after I buy it.

I have the same problem, too! Everything went smoothly except the last step. After clicking the big green REDEEM button on the right bottom, just got a error message
"An error has occurred.
If the issue persists, contact NVIDIA Customer Support."
so frustrated :(


// finally I find the reason :
There is a region restriction, which means some regions can not redeem the bundle. ( China, Russia, Belarus, North Korea, Iran, Venezuela, and Cuba)
i knew this from the link:
https://www.nvidia.com/en-us/geforce/campaigns/black-myth-wukong-bundle/terms-conditions/

Have gotten it successfully by changing my region.
Last edited by 嘻哔; Aug 21, 2024 @ 5:18pm
RIP·牛蛙 Aug 23, 2024 @ 9:16pm 
Originally posted by 嘻哔:
Originally posted by izcariot:
Nvidia sucks.
At first I redeemed the code through Nvdia app, all went smooth until I have to authorize the linking with my steam account. That final step is the problem, it says "an error has occured".

Already tried to chat with Nvidia Support, they asked me to switch back to GeForce Experience, and just like what it said in this thread, I cant click log in and it kept asking me to create a new account. After this they said they dont know what to do and request some time to help solve this issue.

After that I found this thread, and tried changing my default browser from Chrome to Edge. Didnt work as well. Also restarted my PC countless time + deleting some caches in Nvidia App browser, but still the same issue.

This supposed to be a very easy redemption, but turns out so many people having issues. And now all I can do is wait. Wont buy the game on my own too, since I'm afraid Nvidia team will come back with a solution after I buy it.

I have the same problem, too! Everything went smoothly except the last step. After clicking the big green REDEEM button on the right bottom, just got a error message
"An error has occurred.
If the issue persists, contact NVIDIA Customer Support."
so frustrated :(


// finally I find the reason :
There is a region restriction, which means some regions can not redeem the bundle. ( China, Russia, Belarus, North Korea, Iran, Venezuela, and Cuba)
i knew this from the link:
https://www.nvidia.com/en-us/geforce/campaigns/black-myth-wukong-bundle/terms-conditions/

Have gotten it successfully by changing my region.

will it work if i change my region from CN[mainland] to CN[HK]?
EHG | -Wesir- Aug 24, 2024 @ 1:33am 
Problem fixed over the Live Chat!



Chat By Chat (Shailendra) (08/24/2024 01:29 AM)
[01:12:04 AM]Hi, my name is Shailendra. How may I help you?
[01:13:38 AM]. .: I got a code for black myth wukong, which i have redeemt over geforce experience....but i stock at the point where i should log in to my steam account
[01:14:55 AM]Shailendra: Sorry to hear about the issue, please be assured that I will do my best to help you further or point you in the right direction
[01:14:59 AM]. .: it doesnt work also over geforce now
[01:15:08 AM]Shailendra: Please open NVIDIA Control Panel - On bottom left side click on System information, save the file and attach to this chat window.
[01:17:06 AM]Shailendra: We checked the screenshot, you are trying to redeem from browser.
Please try NVIDIA app to redeem the code.
[01:17:10 AM]Shailendra: Please try to redeem the code from NVIDIA app.

Please uninstall GeForce Experience and install NVIDIA App.

Please press Windows R key and in run box type appwiz.cpl
In add remove program list, please uninstall only NVIDIA GeForce Experience
After Uninstall , please download and install NVIDIA App from link below
https://www.nvidia.com/en-us/software/nvidia-app/

After installation, please login to NVIDIA app and redeem the code.
[01:26:03 AM]. .: Shailendra thank you very much for your help....it works!kisses and greetings from Berlin
[01:26:23 AM]Shailendra: Would you like to participate in a short survey if you liked my assistance ?
it will be there on your email right now. Since it will help me a lot too.
please check and provide me your valuable feedback, it will take just 10 secs of your precious time :)

I hope it works for everyone with the same problem!!!
eschyle-1 Aug 24, 2024 @ 11:51am 
Originally posted by flas:
Okay, figured it out: you need to upddate your GeForce Experience (GE) to a Beta build, restart your PC for the game to appear in GE again.
After clicking on redeem you will be redirected to your default browser and are able to login to steam.
Seems that the built in browser of the older GE version was the problem.
Hope this helps.

It works! Thanks ! (Ça marche ! Merci)
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Date Posted: Aug 7, 2024 @ 9:17am
Posts: 58