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people seethe if they see biotic grasp / orbs
lmao
More accurately: They can deal more damage, but there are problems with them that Moira doesn't have to deal with. Also, damage is not the only consideration on a support.
Zen's basic healing output is garbage; it's truly atrocious under the argument of being balanced by his potential damage output and ability to boost allied damage indirectly. He can mark an enemy to take increased damage, but in most matches below Diamond none of your allies are actually going to focus the target down unless they were already attacking it. Even if you're some god-tier Zen who always hits headshots on marked targets, you're still one support with standard HP and zero escape tools who is going to be focused down by any decent team the moment they realize you're actually dangerous. His ult also doesn't protect well from burst damage, which is how most deaths in this game occur. In a lot of ways, a god-like Moira will still outperform a god-like Zen.
Kiriko has the only AOE cleanse in the game (still not sure why Blizzard is so afraid of anything other than self-cleanses) along with decent heals. Her heals home in and heal a decent amount, but they have a very slow travel rate so she suffers at range and the ally can have heals blocked by both scenery and enemy shields. Her damage is only good if she's hitting headshots... but if you're aiming for headshots with her, then you aren't healing with her since she can't fire both at once. Her passive escape tool in climbing is very slow and reliant on scenery, her cleanse provides only a moment of invulnerability so it's poor for escapes, and her teleport requires an ally to be in range and in a safe zone to escape to. Her ult sets up your entire team to absolutely steamroll the enemy due to sheer numbers advantage since the ult does so much for your team over a huge area. In many ways, she does surpass Moira, but for some she has to give up actually performing the job of a support and the team will screech at her for playing as an assassin or teamfight DPS even if she's carrying by doing that.
Moira doesn't need to aim, at all. Her basic attack locks on, allowing her to counter the usual support divers like Genji, Tracer, and Sombra by negating their small, evasive hitboxes and healing her a bit to outlast their harassment damage. Her orb can provide extended healing to a single target or provide group support and can be launched at range; as an attack, its lock-on radius is huge and can harass opposing healers to prevent their auto-heal from booting up while an allied flanker chases them. Her basic heal is a big AOE spray with high efficiency, when most supports have single target healing as their basic heal. She can also toss an orb to supplement what she's doing; more damage or more healing, as the situation requires, and can even mix them up with a healing orb to help her outlast a Sombra or a damage orb to force a Pharah away while she heals the other support. Her escape is the single best escape tool in the entire game due to cleansing all negative effects (aside from effects that make the skill unuseable in the first place), making her invisible and invincible, boosting her speed, boosting her jump height, and not having a cooldown that makes it only useable once per team push. Her ult has massive sustained damage and healing potential with a shield and character piercing beam with perfect accuracy that boosts her movement, doesn't lock her out of her god-tier escape ability, and provides self-heals. Nano Boosted, she can wipe an enemy team with it better than Soldier or Genji could on their ults. She has a much lower skill threshold to do a lot of things very well compared to other supports who have a higher threshold to only be better at things supports shouldn't be doing as their main job.
Her orb can easily be avoided and calling it high dmg orb is funny.
Can outdmg tank?. You can't be serious.
Heal is what she is good at.
Not to mention, the healing output is a lot lower than what Kiri can provide.
If Moira is for new players, then I must be an experienced player ever since I touched the game, because the moment I saw some Moira gameplay.. To have my fundamentals rigged by the codding of how Moira works would've been a waste.
Not to mention.. Moira can't fight Widowmaker, whereas Kiri can rely on peeker's advantage and at least take half of her HP at the very least.. Moira can't do anything.
So, while I can see why'd you believe Moira carries the player with how she's designed, I do also believe that the mechanical improvement will be slower or outright stopped by playing with her, which is yet another reason why I'd always prefer playing Kiri instead of Moira or other characters with whom I can be rewarded for what I have learned.
Zen ends fights faster, so you take less damage so there's less need for healing..
Lucios base healing rate is the same as harmony.. btw