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The game was not free before and there was no way to get heroes by playing without paying for the game. And yes, I know exactly what I'm talking, because I'm one of the original OW1 day one players with 2k hours. I also played other games in the same genre, so can do my comparisons. Before anyone accusing me of not knowing what I talk (happened before).
This is by no means a complete list, the game just came out, I could have definitely missed a thing or two, therefore if you found something yourself please feel free to post in the comments.
The purpose of this post is not necessarily to say "Blizzard bad" but rather to provide feedback, spark a discussion and make issues and concerns of the community known. After all, we all here love the game no matter what issues we might have with it, and we all want it to be better.
With that said, here is the list with explanations:
No in-group indicator while in-match, removed
The little line that connected player icons when pressing tab no longer exists. There is no other way of knowing if you are playing against a premade team anymore and how many players the enemy group consists of. This, apparently, was present only in non-role queue modes of Overwatch 1, in Overwatch 2, however, it is absent entirely.
Reputation is no longer shown directly above a player's icon and is now extremely hidden
It is no longer possible to judge at the first glance what kind of a player you are teamed up with, while it was in no way a 100% accurate assessement before, it was still something. The only way to see the reputation of a player is when you press escape, go to a social tab and click RMB on a player, also its shown when you open an endorsing menu AFTER the match, when its already too late. The endorsements themselves are now less detailed, you can't endorse a specific trait of a player and you can no longer endorse enemy players. No idea why Blizzard would hide reputation indicator so far away from other players to see.
No more ability mini-cutscenes when inspecting a character in the menu, removed
This was probably too cumbersome to keep up as the game is constantly changing, still it was a nice touch.
No level based progression system outside of Battle Pass, questionable Premium Battle Pass value
The battle pass in question is heavily restricted for F2P players, you get almost nothing as a reward compared to OW1, also you don't get any premium credits for buying the Battle Pass so there is no way of earning cashback for your purchase, this cashback could potentailly counteract some of the issues communtiy has with the new monetization and is a popular choice for developers of other similar games to appeal to the customers and provide more value for their money.
This is a part of an even bigger issue regarding economy of premium credits and cosmetic costs which is covered in a separate section of this post. Essentialy, what you need to know is that the days of free earnable cosmetics are gone.
No more indication of playtime via icons, less showing off options in general
If you are an OW1 player there is no way to show off that you are a veteran, also despite the introduction of player cards and titles there are less showcasing options in general, your reputation as mentioned above is well-hidden, the afore mentioned titles are only shown on POTGs which feels redundant as the POTG animations themselves are just straight up better, there is no time spent type player badges (bronze, silver, gold etc.), it doesn't even show your rank itself in a ranked match anymore for whatever reason. Bragging rights heavily nerfed sadge.
No more priority pass tickets for QP and ranked playlists, removed
I know these were mostly a meme, but Blizzard could have actually tweaked the system to make it better instead of just scrapping it altogether. The lack of this feature should be much more apparent when the population of the game will inevitably die down, queue times will increase and the most popular role will be harder to queue for.
No more "on-fire" system, removed
Sad, but Blizzard said a similar feature is to be added back at some point in the future.
No Arcade incentives, aka winstreak rewards and featured gamemode of the day rewards removed
There is now a battle pass XP reward as a matchmaking incentive for unpopular roles (which ranges from 100 to 500 xp depending on the demand), no idea why Blizzard couldn't shove the same reward to for winstreaks, now you just get nothing for continuous wins. There are, however XP rewards for winning Arcade matches in general, featured gamemode of the day rewards are still absent.
"Find a group" feature removed
It is no longer possible to form groups and create lobbies with random players for QP, Ranked and Arcade play. This is not to be confused with custom games which are still fully functional. This makes finding premade groups for coordinated play or just creating a premade team in general a lot harder for those who don't have friends to play with.
End-game statistics summary, endorsement cards and personal record stats were completely removed
Play Of The Game is now the only thing you see in the end-game, after that you are removed from the match and awarded XP. Blizzard previously mentioned that medals were removed because there is now a more accurate TAB screen that allows you to see specifically what impact your or enemy team made, this, however didn't exactly contradict with the end-game screen that provided more detailed stats for you to assess and read up to gauge your effectiveness in the match, there is no real reason why that screen was removed, in my opinion it heavily takes away from the feel of competitive nature of the game. Also it just makes no sense.
EDIT/CLARIFICATION: post game reports are allegedly still in the game in the profile, in History, under the Highlights tab, but at the time of writing this post this feature is bugged for me and I can't accurately assess it. Endorsement cards, however, are still absent. For the time being this section will remain.
Competitive statistics pre-Season 31 are no longer tracked, existing pre-Season 31 data was wiped
As of writing this post these statistics are completely absent and there is no way to access the data, the game now tracks your stats only from Competitive Season 31 going forward.
Almost all cosmetics suffered a massive increase in cost, yet only 60 credits can be earned weekly
For example: POTG animations now cost 750 compared to 250 in OW1 (A +200% increase in cost), and new legendary skins now cost 1900 credits (a +90% increase in cost), new costs and new premium currency ratio as 1:1 to Legacy Credits as well, which means all the credits that you saved up in Overwatch 1 are roughly doubled in value since it is no longer possible to freely farm credits in Overwatch 2.
You are limited to 60 credits per week, for reference: with this amount of earnable credits you, as a free player, can buy only 1 legendary skin per 8 months of non stop grind. This might not be that big of an issue for veteran players, but a huge problem for newer players that don't have an offshore account worth of Legacy Credits and are now stuck with new abysmal monetization system.
My two cents on state of the game overall:
This might seem like not a big deal, as it usually does with smaller things like reduction of QOL features, but trust me when you play the game you definitely feel that something is missing, also so little was actually done and improved with the core game itself (remember, the game was in development for 3.5 years) it begs the question why some things were just removed seemingly for no reason when not enough new things came as a replacement.
The game does feel fun, albeit also a little weird which is probably just a period of getting used to the changes, but my concerns mostly come from not knowing what the direction the game is going to take, the anti-consumer practices and lack of any communcation from developers. We know how troubling and inconsistent the development of OW2 was and Blizzard's ideas are not entirely clear, communication again has been very limited, a lot of feedback was already provided yet not much has been changed since beta testings. I want to hope things will get better but at the same time I'm very skeptical about what awaits us in the future.
What, i got overwatch 1 for 25$ this game is not worth 60, its a crappy pvp arena shooter. not a game with a great story and campaign like Witcher 3 or Red Dead Redemption 2
That's a discount. I am talking about normal price. Overwatch normal price was 60. Doesn't matter if you got it cheaper years later. I got Overwatch 2 for 5 Euros at launch on Steam and have more characters to play with than Overwatch 1 on launch for 60. I do not need to pay for anything else in Overwatch 2.
Edit: Witcher 3 and RDR2 are completely different games for single player and have nothing in common with Overwatch or multiplayer shooters. It's beyond me how you compare these games to OW2.
That's not a scam.
This one is to me a much needed improvement. I always hated the end game statistics and focus on personal record stats. It was one of the things I always wanted OW1 to remove, as it was bad for team play trying to win a game, and instead focusing people to statistics. I even think the in match statistics are distracting and only fuel toxicity if someone didn't to well. Or statistics can lead to wrong conclusion, when someone just died without getting protection (healer) and could not heal enough that way. Or if Ana does the anti heal thing and people are angry you did not heal and such (which is visible in stats).
Overall, instead focusing on gameplay, people focus too much on statistics. I hope Blizzard will remove or rework to less live statistics in match. You can call me crazy for, but that is something I truly believe. Therefore it's better than OW1 in regard this point!
I play the game and it's just fine. The biggest problem is not the company or the game, but the community, whiney and toxic. I can understand some of the real issues, but some of them are just ♥♥♥♥♥♥♥♥ and literally wrong. Have a good day.