1 month later, no updates on order.

this should be illegal

引用自 nip：

1 month later, no updates on order.

this should be illegal

I feel you, it is terrible service on RobaRoba's part. They really need some tracking information, or updates on the order somewhere. And the amount of time they take is insane.

But, I've so far never heard of an order not eventually arriving. And everything I've ever ordered has shown up. They take forever, and are silent the entire time, but they do eventually arrive.

We love it

Must cop that shirt

Just in case anyone's wondering based on the forum posts here, I have just recently gotten tracking information that my order is in Florida. I reached out to Robaroba before that about 2 weeks ago and they assured me that my order wasn't lost, just stuck in the "Holday Rush" even though I ordered, you know, well before the holidays.

So yeah, probably won't be doing any more business with them after this, you should receive tracking updates though eventually.

I do feel like quite the sucker for paying for the "prioriity" shipping though after all this time.

Just ordered a beak thing shirt! Can't wait for it. Also it would be really cool to see these shirts in-game! If it hasn't been done yet, someone should make a mod of it!

need more merchhhhhh

It's been exactly 2 months since I ordered. The customer service is awesome, they always reply within an hour and include well-spoken English. They assured me my order was also not lost, and that they were working lot's of overtime to make good on their high backlog. I just now emailed them again insisting for a total refund, and either a gift card or something if they ever want me to consider doing business with them again. I encourage you all to do the same thing. This is how standards are set.

Here's what they said in the last email about a month ago, in case anyone was curious:
All is well with your order as it is in processing. We have a notice at the top of the store to please expect processing delays that may have been missed. Holiday rush paired with some new product launches comes with a large influx of orders for our manufacturing and shipping team as our apparel is made to order. I can't provide an exact ETA at this time but we are hoping within the next week or two, you should have tracking. A tracking email is provided once your order is packed and ready for shipment.

There was a brief hold on hoodies for a bit due to awaiting stock from our supplier but those have arrived this week so production can continue on hoodie apparel.

Our team is pulling a lot of over time to keep up with the demand so we greatly appreciate your patience and support. If you have any further questions or concerns, feel free to reach back out to us.

Broooooooooo. These designs are so rad, if I wasn't poorer than a racoon rn I would def hit up one of these, especially the Band design ones are so cool

I wanted that mouse mat damn