Fix your game

[DoctorEss]

"Oops! The game crashed."

No, not on a stupid Mac. Tried it about a week ago, figured if you were worth half a damn, you'd have at least attempted a patch, knowing how busted your cheap game is.

Nope, course not.

Going to attempt getting a refund now, I mean, I know indie games are largely made by people who don't know how to make games, but most of them (save this one and Trapped Dead) at least FUNCTION as an actual GAME. This functions as an error message simulator.

Good work, team.

[orb]

I can't reproduce your issue. The game works just fine without any crashes for me with every single patch there was since it was released in April. Not a single error message.

[DoctorEss]

Well, judging by what I read from various places online, lots of people have the problem with this piss-poor piece of software. It has an access violation with ITSELF.

That's brilliant, really. It's not getting the error trying to access other files, no. It can't access itself, and crashes for it. Never even gets started. Immediate crash. Horribly designed game. At the bare minimum, even BAD indie devs can make sure the game starts on everyone's machine. Maybe not RUN, but at least start.

Stupid. Even though it was three bucks, at this point, I just want my money back so I can deny it to the developers. I don't care about the 3 dollars, I just don't want them to have it.

[orb]

Did you report your problem with crash logs and your system information at [e-mail]? I guess you did, because you haven't said anything more about the crashes in this thread.

It isn't that you have a problem, you report it and the next day there's a patch fixing the issue only you had. From what I've noticed new patches are like every 2-3 weeks (some add new content additionally to fixing reported bugs).

[DoctorEss]

Yeah, but given I see people who have this selfsame problem going back quite a while, it's pretty silly to think they haven't been aware of it for at least a month, if not moreso.

Further, I'm not just going to be patient and sit on my arse here. I paid them money, and they provided something that does not work as advertised. Either they make it work, or return my money. Don't even care which at this point.

[morbosfist]

Thing is, it's not that it doesn't work, it's that it doesn't work for you. I can understand being upset by its failure, but nevertheless the game does work, and it is simply some conflict with your rig (or a certain subset of hardware/software common to a group) that is making it break. This isn't some big game studio that made this thing. It will take him longer to track down compatibility issues that cause these sorts of problems.

[orb]

Originally posted by DoctorEss:

Either they make it work, or return my money. Don't even care which at this point.

When you accepted the transaction agreement with Steam when you were buying the game, you also accepted that you won't get a refund if the game doesn't work for you (but is known to be working on at least a single another computer).

You can still play the game on another computer or even only on another OS on the same computer, until the issue you have isn't fixed.

[DoctorEss]

No, I can and will get my money returned to me. Steam's agreement doesn't trump the law, and the law has my back on this one.

[furrykef]

Originally posted by DoctorEss:

It has an access violation with ITSELF.

That's brilliant, really. It's not getting the error trying to access other files, no. It can't access itself, and crashes for it.

"Access violation" usually doesn't refer to anything to do with files. It's when a program tries to access or manipulate some memory in a way it shouldn't. You make it sound like this requires some extraordinary degree of ineptitude, when it's really just a run-of-the-mill error.

And as they said, this thing was programmed in an indie shop by, I believe, one guy. (I'm just talking about the programming here.) Due to the nature of PCs, it's inevitable that the program isn't going to work on some computers, and it will take them some time (and possibly money) to track down just what it is about your rig that makes the game not run.

Perhaps somebody here could help if you gave us your system specs -- CPU, video card, memory, OS, etc.?

[DoctorEss]

No, given how much I've already disassembled the exe and farted around and watched it, yeah, this is a shocking degree of ineptitude on their part.

I'm already working with the necessary parties to ensure a refund. I don't care if one guy made it, or one hundred. They put it into the Steam store. That means it should work. Ever since Greenlight, and this huge focus on indie crap, Steam's quality has gone waaaay downhill to the point that we're now subjected to games that barely work, alphas that aren't even done yet that we're expected to pay for, and things like The War Z.

Again, it's nothing to do with my machine, the application never gets started. If it crashed while running, sure, something in my setup might cause it.

But this thing is basically a glorified flash game. If it doesn't run, it's the fault of who wrote it.

[furrykef]

Originally posted by DoctorEss:

No, given how much I've already disassembled the exe and farted around and watched it, yeah, this is a shocking degree of ineptitude on their part.

Then either you know what the problem is and can tell them how to fix it, or you're just making wild guesses.

Originally posted by DoctorEss:

Again, it's nothing to do with my machine, the application never gets started. If it crashed while running, sure, something in my setup might cause it.

Well, it runs on my machine, so clearly it has something to do with your setup, 'cause that's the only difference between what you've got and what I've got.

[DoctorEss]

Yes, I do know what the problem is, however, it's their game. I'm not going to do their job for them, especially after having already given them money for the game.

Yeah, excepting that any and everything else in my Steam list has not one single issue running on my PC, and it's an expansive list of games. Even Trapped Dead runs on my rig, which is saying something, because that's an atrociously badly assembled game.

[furrykef]

Well if you're not going to help them fix the problem, I guess you can go right on having it. You deserve it.

[Elm]

Originally posted by orb:

I can't reproduce your issue. The game works just fine without any crashes for me with every single patch there was since it was released in April. Not a single error message.

^

[SOCRATES THE BATTLE PHILOSOPHER]

Originally posted by DoctorEss:

No, I can and will get my money returned to me. Steam's agreement doesn't trump the law, and the law has my back on this one.

3. BILLING, PAYMENT AND OTHER SUBSCRIPTIONS

ALL CHARGES INCURRED ON STEAM, AND ALL PURCHASES MADE WITH THE STEAM WALLET, ARE PAYABLE IN ADVANCE AND ARE NOT REFUNDABLE IN WHOLE OR IN PART, REGARDLESS OF THE PAYMENT METHOD, EXCEPT AS EXPRESSLY SET FORTH IN THIS AGREEMENT.

IF YOU ARE AN EU SUBSCRIBER YOU HAVE THE RIGHT TO WITHDRAW FROM A PURCHASE TRANSACTION FOR DIGITAL CONTENT WITHOUT CHARGE AND WITHOUT GIVING ANY REASON UNTIL DELIVERY OF SUCH CONTENT HAS STARTED OR PERFORMANCE OF THE SERVICE HAS COMMENCED. YOU DO NOT HAVE A RIGHT TO WITHDRAW FROM A TRANSACTION OR OBTAIN A REFUND ONCE DELIVERY OF THE CONTENT HAS STARTED OR THE PERFORMANCE OF THE SERVICE HAS COMMENCED, AT WHICH POINT YOUR TRANSACTION IS FINAL. YOU AGREE THAT DELIVERY OF DIGITAL CONTENT, AND THE ASSOCIATED SUBSCRIPTION, AND/OR PERFORMANCE OF THE ASSOCIATED SERVICE, COMMENCES AT THE MOMENT THE DIGITAL CONTENT IS ADDED TO YOUR ACCOUNT OR INVENTORY OR OTHERWISE MADE ACCESSIBLE TO YOU FOR DOWNLOAD OR USE.

Straight from the Steam Subscriber Agreement that you signed.

So I would either look into the problem yourself or wait it out until Bossa Studios fixes your problem; because if it truly is not entirely your problem, someone else has this problem too.

[SOCRATES THE BATTLE PHILOSOPHER]

Infact, on another note; go verify your files. Works wonders in most cases.