[resolved] Black screen on launch

[Joyboy]

Game goes to black screen on launch. No menu or sound or anything. Here is my DxDiag.
I am not sure why it says it's using the Integrated card. It is using the dedicated Nvidea.

https://www.sendspace.com/file/tllc75

[SXX]

Your system looks fine, can you please try those workarounds?

1 - Try to run game without "Steam Community Overlay":
Right click the game in your Library -> Select Properties -> On the General tab, uncheck the box next to Enable Steam Community In-Game

2 - Try to run it using standalone launcher.
Register UberEnter account here (if you don't have one yet):
https://uberent.com/User/RegisterDialog
Link it to Steam here:
https://uberent.com/user/LinkSteam
Then get game here:
https://store.uberent.com/download/pa

3 - Check this list of incompatible software:
http://steamcommunity.com/app/233250/discussions/2/558751813508748383/
If you have any of programs in list installed try to run game with software disabled (try it first) or removed (better).

[Joyboy]

I installed the standalone launcher. Still have the same problem. Here is the dxdiag for the standalone.
https://www.sendspace.com/file/alv8lb

[SXX]

Can you please upload your game logs for me? Here is instructions:
http://steamcommunity.com/app/233250/discussions/2/648814845443326834/
E.g better upload all logs you have in ZIP

[Joyboy]

Here are the logs
https://www.sendspace.com/file/vz0j9x

[SXX]

Ok one more thing you can try. Open directory where non-Steam version of game installed, open "stable" directory with game, then "bin_x86" and try to run PA.exe from here "as administrator". Post here if this changed something or not. Thanks

[Joyboy]

That didn't work. I tried it on both the 64 and 86 version.

[SXX]

Originally posted by glitchcannon:

That didn't work. I tried it on both the 64 and 86 version.

Ok one more request. There should appear Coherent_UI.log (or like that) file, can you upload it for me too?

[Joyboy]

Not a problem. Here is is. This is the log from the standalone verson. Let me know if you want the steam version aswell.
https://www.sendspace.com/file/6jloeq

[SXX]

So here it is:

4596 03:17:43.670542 W | PID: 4988 | 5948 03:17:43.664535 [4988:5948:WARNING:gpu_process_host.cc(483)] GPU process crash detected!
4596 03:17:43.786617 W | PID: 4988 | 5948 03:17:43.773607 [4988:5948:WARNING:gpu_process_host.cc(483)] GPU process crash detected!

Can you try to run game with "--software-ui" launch option?

[SXX]

1 - Right-click on the game title under the Library in Steam and select Properties.
2 - Under the General tab click the Set launch options... button.
3 - Enter the launch options you wish to apply (be sure to separate each code with a space) and click OK.
4 - Close the game's Properties window and launch the game.

[Joyboy]

that worked! Thank You!
Any idea why that happened?

[SXX]

Originally posted by glitchcannon:

Any idea why that happened?

This option force UI to not use hardware acceleration.

Unfortunately problems with UI crashes are damn hard to debug and they are really rare in Windows version at moment. So hopefully it's just will work for you well enough this way.