Logitech keyboard & mouse effects broken (and obnoxious)

[Bongwater Pizza]

Basically what the title says. The keyboard and mouse lighting effects that are automatically being applied (through "logitech gaming software"), without any KF2 profile, are very obnoxious and end up making my keyboard unilluminated for half the game.

I have a G510s keyboard, and a G9x mouse. But I assume the effects are idential or similar on other logitech peripherals.

After updating my software, I found how to disable it. But I had to go out of my way to update the software, just to disable this feature. There should be a clear check box in game to turn stuff like this on or off.

When I boot up KF2, my keyboard and mouse turn a dark red. I have no problem with this; the red is fitting. When I then start up a game, and ready up, the keyboard goes a bright green. While I wouldn't mind this just for the ready up screen, this colour persists. The game starts up, and my keyboard goes dark, then and slowly lights up red. The red only lasts a brief moment, until it goes back to that bright green. I feel it should turn red and then stay red.

Getting puked on switches my keyboard a different shade of green, which fades in and out from black. I find this a tad annoying, as my screen is already covered in bile, and the keyboard colour effect is in no way actually tied to the length of the puke. It's simply you get puked on and it flashes. Great, thanks keyboard, I got puked on. I had no idea.

Getting healed will make the keyboard turn a cyanish blue. This I don't mind so much, but I find it mostly unnecessary. I would prefer if the only colour comming through my keyboard was red.

If my health drops below 50, then the keyboard begins flashing off and red. I personally would prefer two different shades of red, but again, my main issue with this, is that it just goes back to bright green. The lighting change is only triggered when my health drops below that point. It doesn't stay flashing. It just flashes for a second or two and goes right back to bright♥♥♥♥♥green; even when I have 10 health.

Lastly, the most important issue. Triggering zed time turns my keyboard a cyanish blue. When zed time ends, my keyboard will now go permanently dark. Only lighting up when I trigger a light changing effect.

So all those times earlier, where I complained that the colour was going back to bright green? Once you get a zed time, instead of it defaulting to green, your lighting just turns off entirely.

There may be other in game triggers that cause lighting changes. But the important thing here is that once you're in a game, the default lighting for the keyboard is no longer red. It just defaults to bright green or straight up no lighting. It's broken.

Also, I just wanted to add that it's VERY weird that there is this built in lighting effect, yet KF2 isn't supported in the list of games supported by logitech gaming software. Why not add a KF2 profile? Allowing us to maybe bind voice commands to our macro keys would be WAY more useful than a broken keyboard lighting mechanic.

[Tau ⦿]

put this in the "bugs" section. You'll more likely find someone who found a fix or ways to help you there

[Bongwater Pizza]

Originally posted by ϟVoltϟ:

put this in the "bugs" section. You'll more likely find someone who found a fix or ways to help you there

See I would have if it weren't for the fact that there have been like 5 threads saying this, without specifying exactly what is wrong, and the mods just responded with suggesting turning the feature off.

Bug reports is not the right section for this. Even if the feature wasn't bugged, I still find all the excess colours that aren't red annoying. Maybe feedback. But frankly I think general discussions is a better place for it. That way maybe more people will comment, sparking tripwire to actually fix the broken feature they added (which is a pain in the ass to disable), instead of them just suggesting people turn it off.

There is no "fix". Nothing is wrong on my end. Tripwire just borked up the lighting. More importantly. I don't want to find a "fix" posted by someone. Nor do I want to find someone to help me. I want a "fix" to be in a update from tripwire. I want to see if everyone is having this issue, or if it's just certain peripherals.

[eris]

Originally posted by Bongwater Pizza:

Originally posted by ϟVoltϟ:

put this in the "bugs" section. You'll more likely find someone who found a fix or ways to help you there

See I would have if it weren't for the fact that there have been like 5 threads saying this, without specifying exactly what is wrong, and the mods just responded with suggesting turning the feature off.

Bug reports is not the right section for this. Even if the feature wasn't bugged, I still find all the excess colours that aren't red annoying. Maybe feedback. But frankly I think general discussions is a better place for it. That way maybe more people will comment, sparking tripwire to actually fix the broken feature they added (which is a pain in the ass to disable), instead of them just suggesting people turn it off.

There is no "fix". Nothing is wrong on my end. Tripwire just borked up the lighting. More importantly. I don't want to find a "fix" posted by someone. Nor do I want to find someone to help me. I want a "fix" to be in a update from tripwire. I want to see if everyone is having this issue, or if it's just certain peripherals.

Open your Logitech Software
Go to settings
General
Game Integrations: Disable "Allow Game Control"

[Bongwater Pizza]

Originally posted by wrath.:

Originally posted by Bongwater Pizza:

See I would have if it weren't for the fact that there have been like 5 threads saying this, without specifying exactly what is wrong, and the mods just responded with suggesting turning the feature off.

Bug reports is not the right section for this. Even if the feature wasn't bugged, I still find all the excess colours that aren't red annoying. Maybe feedback. But frankly I think general discussions is a better place for it. That way maybe more people will comment, sparking tripwire to actually fix the broken feature they added (which is a pain in the ass to disable), instead of them just suggesting people turn it off.

There is no "fix". Nothing is wrong on my end. Tripwire just borked up the lighting. More importantly. I don't want to find a "fix" posted by someone. Nor do I want to find someone to help me. I want a "fix" to be in a update from tripwire. I want to see if everyone is having this issue, or if it's just certain peripherals.

Open your Logitech Software
Go to settings
General
Game Integrations: Disable "Allow Game Control"

Did you even read anything I said?

I said after going out of my way to update the software, that option popped up. I HAD to update, just to turn off the feature. I could've turned off ALL keyboard lighting, instead of game specific. But I obviously didn't want that.

I explicitly said I found how to disable it. If I was asking how to disable it, I would have asked how to disable it.

Or maybe you did read what I said, and you commented just to troll. Because it's funny to give me a "solution" when I explicitly say I already have and don't want one.

[Tau ⦿]

"sigh" we're just trying to help, can you calm down. It's not like we're trying to troll you or anything

if you already found your solution than you don't need this thread anymore

[Bongwater Pizza]

Originally posted by ϟVoltϟ:

"sigh" we're just trying to help, can you calm down. It's not like we're trying to troll you or anything

Your answer sounded like a legitimate troll.

"I'm not looking for a fix"
"Here is a 'fix'"

I just want tripwire to be aware of the broken feature they added. There have been several threads, all with people saying their keyboard lighting is all ♥♥♥♥♥♥ up, but without them specifying exactly what is wrong. Obviously this isn't an issue with just me.

Every thread already made about this issue, has a mod explicitly saying just to disable the feature. That's half assing it. They shouldn't be adding broken features, and then expect people to update their drivers, just so they can disable it.

[Tau ⦿]

Originally posted by Bongwater Pizza:

Originally posted by ϟVoltϟ:

"sigh" we're just trying to help, can you calm down. It's not like we're trying to troll you or anything

Your answer sounded like a legitimate troll.

"I'm not looking for a fix"
"Here is a 'fix'"

I just want tripwire to be aware of the broken feature they added. There have been several threads, all with people saying their keyboard lighting is all ♥♥♥♥♥♥ up, but without them specifying exactly what is wrong. Obviously this isn't an issue with just me.

Every thread already made about this issue, has a mod explicitly saying just to disable the feature. That's half assing it. They shouldn't be adding broken features, and then expect people to update their drivers, just so they can disable it.

Well, if you think I'm a "troll" you don't have to respond. All I'm trying to do is give u a response, and I got plenty of time rn so I'm replying back. Tripwire has better things to worry about rn, the huge vault crate issue is more important than the few people that has special effects keyboards. But hey, thats just my opinion.

[Bongwater Pizza]

Originally posted by ϟVoltϟ:

Originally posted by Bongwater Pizza:

Your answer sounded like a legitimate troll.

"I'm not looking for a fix"
"Here is a 'fix'"

I just want tripwire to be aware of the broken feature they added. There have been several threads, all with people saying their keyboard lighting is all ♥♥♥♥♥♥ up, but without them specifying exactly what is wrong. Obviously this isn't an issue with just me.

Every thread already made about this issue, has a mod explicitly saying just to disable the feature. That's half assing it. They shouldn't be adding broken features, and then expect people to update their drivers, just so they can disable it.

Well, if you think I'm a "troll" you don't have to respond. All I'm trying to do is give u a response, and I got plenty of time rn so I'm replying back. Tripwire has better things to worry about rn, the huge vault crate issue is more important than the few people that has special effects keyboards. But hey, thats just my opinion.

Tripwire has plenty of ♥♥♥♥ to deal with. I agree. Which is why it baffles me that they wasted time adding in flashy keyboard features that no on asked for, and did a half assed job at it.

Sure they have other ♥♥♥♥ to do. I wouldn't expect this to be fixed during the halloween event, while the vault bugs you mentioned, I would hope to be fixed right away.

Again, others have made threads about this exact same issue, and all that the thread amounts to is a mod telling the OP to disable the feature. That's it.

It's not important. It's just obnoxious. I hate seeing devs waste time on features that don't even work properly.

Also this issue effects many people. Logitech adds back lighting to most of their peripherals now. I didn't go out of my way to buy some fancy lit up keyboard. Someone else made a thread about KF2 ♥♥♥♥♥♥♥ with their alienware drivers and permanently changing the colour of their computer tower, requiring a restart after playing each time.

[Molly]

Moving this to the appropriate subforum for bug reports. Other issues with the rgb lighting were addressed looks like there is more to be. Thanks for the report.

[Bongwater Pizza]

Originally posted by TWzombie mittens:

Moving this to the appropriate subforum for bug reports. Other issues with the rgb lighting were addressed looks like there is more to be. Thanks for the report.

What exactly do you mean by "addressed"?

Are you refering to these threads?

http://steamcommunity.com/app/232090/discussions/0/1484359403776589694/
The main issue in this thread he is refering to, that I also have, is this: "changing colors and lighting modes depending on what happened in game, but typically they would be dim or totally off"
He has a completely different keyboard and mouse, but both logitech. Both have the same issue I have. The only way it was addressed, was you saying it can be disabled.

http://steamcommunity.com/app/232090/discussions/0/1484359403774785273/
This thread, same problem. "when nothing happens it will either static my current effect on my keyboard or just turn off the backlight."
The only way it was addressed was someone pointing out the patch notes. Granted, that was apparently sufficient for that OP.

http://steamcommunity.com/app/232090/discussions/0/1484359403777018977/
Again, suggesting they turn off the lights. But as I said, I had to update my drivers to even get KF2 to show up in the list of games that CAN effect my lights. I understand needing to update drivers for new features to work... But I shouldn't have to update drivers just to disable new features.

http://steamcommunity.com/app/232090/discussions/0/2381701715712991783/
Again, same issue. "the game changes all of the colors on the keyboard to one color (like red for low health) and then it just turns off the LEDS." It was addressed by suggesting they turn it off.

These examples were ONLY on the first page of 10 out of 50 results, when I search "logitech" into the discussion search. I garuntee I could provide several more examples, some of which I already read.

The point is this lighting Tripwire added, is ♥♥♥♥♥♥ up for EVERY logitech keyboard and mouse user. Logitech puts these multicoloured LEDs in almost every single "gaming" mouse and keyboard that they've made for the past 5 years (longer for many boards).

Clearly this issue is effecting a lot of people... telling them to just turn off the feature, when they have to update their drivers just to do that (they can entirely turn off "game specific lighting" without updating, but to disable it just for KF2, they need to update), isn't a good solution. Esspecially considering the lighting is obviously broken. The lighting just needs to default to red and it would essentially be fixed. As it it constantly turns the keyboard lighting completely off.

Edit: also I recognize they have more important ♥♥♥♥ to deal with atm. I don't expect a fix right away. I just want them to be aware the lights are actually buggered and it isn't just people not liking them.

[Molly]

Yes. as I understood most of those threads were people just confused and had no idea the feature had been added to the game, so it was explained to them and explained it could be disabled..

The feature did not work at first without an updated driver and a hotfix was released to address the issues that it caused, so that it did work and further prevented the issues if the third party apps were not up to date.

Right now the best thing is to disable it with your software because there are indeed other priorities right now. The rgb features will be looked into again, its just going to take time.

We never expressed to users that issues would not be fixed so I am not sure where the idea is coming from that it won't be. It's just that we are giving people a heads up as to what their options are right now.


*Addressed means a combination of looked into further, QA'd, worked on, investigated which can then lead to further actions in an attempt to right things.

[Bongwater Pizza]

So I'm just gonna comment here mittens because I have no direct way of getting ahold of you. And you seem to be ignoring your megathread. (♥♥♥♥ I would too if I were you. That's too many notifications)

Your thread about vault crates has been up for 8 DAYS, with incorrect information. You've likely caused dozens of people (including me) to waste their weekly challenge and not recieve a crate.

As I said it's been up for 8 days. But I do not know how long it was since you edited "weeklies seem to not be affected" because a few people told you they got their weekly crate.

This is false information. Weeklies sometimes work, and sometimes dont. I'd really appreciate it if you deleted that part... as it's blatanly untrue. I would not have turned in my weekly had you not said they seem fine.

Also, still on topic to the main thread. My main point here, is almost everyone who made a thread, was having issues with their keyboard lighting turning off; instead of anyone seeing that as a bug that should eventually get solved, it was just suggested they turn it off.

I have no clue what you're talking about the feature not working. I know there were some crashes caused, and other stuff... But this lighting issue has nothing to do with any 3rd party apps or outdated drivers. It's simply not properly programmed. I linked you several threads where there was (including mine) 7 different keyboards and mice effected.

The reason I didn't expect this to get fixed, is because no one knew it was an issue...