Stuck in Title Screen

[Fothwind]

I had my computer crash while I had the game open and now even after reinstalling it i'm stuck on the menu screen. All i can do is click the icon for which language i speak and then i can't leave that screen either. I've been really enjoying my time in this game, but i don't know how to get it back to a functional state.

[Maximus]

Originally posted by Fothwind:

I had my computer crash while I had the game open and now even after reinstalling it i'm stuck on the menu screen. All i can do is click the icon for which language i speak and then i can't leave that screen either. I've been really enjoying my time in this game, but i don't know how to get it back to a functional state.

Hmm, that sounds really odd - sorry for the frustration. Would it be possible to please email us a copy of your save file? That we will be able to investigate it fully. Here's how to locate and send the file: https://nountown.freshdesk.com/a/solutions/articles/103000261381

Please send to [e-mail]. Thank you

[Fothwind]

Yep, thanks for helping me out!

[Maximus]

Originally posted by Fothwind:

Yep, thanks for helping me out!

Thanks for sending the save file! Our developers are on this looking at how to resolve (P.S. I tried emailing you back but the email failed to deliver for some reason, hence me messaging here).

[royko9]

The exact same thing happened to me. Windows Crash when doing the mic check. After reboot the computer, I got stuck after selecting the character, it shows 4* action F and a "learning mode".

[royko9]

even reinstall the game.

[Maximus]

Originally posted by royko9:

The exact same thing happened to me. Windows Crash when doing the mic check. After reboot the computer, I got stuck after selecting the character, it shows 4* action F and a "learning mode".

Hey, sorry about this too - is it possible to please email us a copy of your save file?https://nountown.freshdesk.com/a/solutions/articles/103000261381
Please send to [e-mail]. Thank you and apologies again, we're investigating!

[Maximus]

https://nountown.freshdesk.com/a/solutions/articles/103000261381 <<< pasted correctly now

[Maximus]

Originally posted by royko9:

even reinstall the game.

Hey, just checking back again to see if you're able to send the save so we can get it investigated thoroughly (I won't chase again so as not to annoy you). Thank you

[Hydrargyrum]

Hi there! I've also run into this issue, could you please look at my file too? I've sent my file through to the team.

[Maximus]

Originally posted by Hydrargyrum:

Hi there! I've also run into this issue, could you please look at my file too? I've sent my file through to the team.

Thanks very much for sending - got it, and we're looking at it now... cheers and sorry for the frustration

[Maximus]

Originally posted by Fothwind:

Yep, thanks for helping me out!

Hey - while we try to get to the bottom of this, did you try clearing your save? This is the process to do that: https://nountown.freshdesk.com/a/solutions/articles/103000261366

Let us know if that helps!

[Maximus]

Originally posted by Hydrargyrum:

Hi there! I've also run into this issue, could you please look at my file too? I've sent my file through to the team.

Originally posted by royko9:

even reinstall the game.

Also try clearing your save file...this is the process to do that: https://nountown.freshdesk.com/a/solutions/articles/103000261366

Let us know if that helps!

[Fothwind]

Hey just wanted to confirm that deleting the local low user data seemed to reset the game properly. Glad I can keep playing, I appreciate you guys taking the time

[Maximus]

Originally posted by Fothwind:

Hey just wanted to confirm that deleting the local low user data seemed to reset the game properly. Glad I can keep playing, I appreciate you guys taking the time

Hey, thanks for letting us know! Really glad it's working now too, enjoy and thank you again!

[Reliman]

The issue seems to be that languages cannot be selected if the user doesn't have a mic connected. I saw in the player log that it throws a warning no mic and then a load of null references on clicking a language. Connecting the mic and rebooting fixes the issue for me.