my account is missing

[~Kyouta~]

I was played over 1400 hour++. In the 2022 or something my account just banish like a thin air, I already ask for the dev to help but no respon, and than a week later trying using Forget the password by email login It's says "this email has not been registered" I mean WT* -.-, I just want to angry again coz the new update and new content that I cant enjoy it, I lost all of my AYA and my relic and Platinum -.-, I like this game alot but the dev just throw me like a trash, my accaunt name is Rotunjr mr 29/30 I think

[aspartame infused]

Did you open a support ticket on the Zendesk? Check your email inbox and see if you can find a registration confirmation email to make sure you have the right email.

[Daniel]

Digital Extremes deactivates unused accounts for security reasons. If this is your case and you haven't played in a long time you should contact support https://support.warframe.com

[ImCalledBethy]

Originally posted by Daniel:

Digital Extremes deactivates unused accounts for security reasons. If this is your case and you haven't played in a long time you should contact support https://support.warframe.com

^ This. ^

Since the New War update, DE started nuking accounts that haven't been active for a year.

[Inner Sight]

Originally posted by theChrispyPrattle:

Originally posted by Daniel:

Digital Extremes deactivates unused accounts for security reasons. If this is your case and you haven't played in a long time you should contact support https://support.warframe.com

^ This. ^

Since the New War update, DE started nuking accounts that haven't been active for a year.

Only a year!?

Nah I know a lot of people that haven't been online in a lot longer than that but are still on my friend list. A lot of the player base tends to take years-long breaks between binge sessions.

[Darkwingz]

Originally posted by theChrispyPrattle:

Originally posted by Daniel:

Digital Extremes deactivates unused accounts for security reasons. If this is your case and you haven't played in a long time you should contact support https://support.warframe.com

^ This. ^

Since the New War update, DE started nuking accounts that haven't been active for a year.

If DE truly deletes inactive accounts, then the entirety of the UK player-base will be up in arms. And instead of being armed with a US FTC lawyer, they'll be armed with a UK barrister who is just waiting to make the next big case since the Loot Box wave.
Canadian law probably covers two languages, but anything involving the UK legal system is beyond comprehension.

[pirate135246]

does anyone have any actual evidence of de deleting unused accounts? i took a 6 year break and my account was still there. sounds like an excuse for being banned for some other reason

[Valgrux]

i was inactive for over 3 years. playing warframe through my first steam account and started playing the game again a little more then a week ago on this steam account using my original warframe account that has survived since closed beta(even have the lato vandal and the closed beta accolades) and can confirm on my end that 2 closed beta accounts, 1 inactive for 3 years and 1 inactive for more then 6 years both had all progress saved with nothing being "deactivated".

[Sceles]

Inactive accounts are never deleted. They do get banned for security reasons but even that doesn't happen because of inactivity I believe, it most likely happens because of failed login attempts. User isn't informed of failed logins in any way so to someone who's been away for years this seems like they just got banned for inactivity.

[randomguy01542]

You're gonna have to just send a support ticket in on their website and see, as far as unused accounts go I was 2014 on ps4 and came here last year just cause they finally let us migrate our accounts to pc.

[OnlyOne]

Not been in Warframe for almost 2 years...but I have over 4k hours playing..will put this post to the test and see if they have made my account inactive...installing the game now!
Update: All is fine, they sent code to my email to ask for verification and I am in the game now..this after 2 years away.