My planets are too cold

[pallaviwarier]

All my planets in the solar system are cold but earth doesn’t seem to be freezing. There is no vegetation on earth. All the other rocky planets , moons , and dwarf planets have frozen. Can someone let me know if they have this problem too?

[pallaviwarier]

I forgot to add that it happens everywhere. When I place a rouge planet and when I use another system I made.

[bshapiroalbert]

What temperatures are the planets in the Solar System? For example, what is Earth's average temperature?

Can you please try the following things

Make sure you're running the newest version of Universe Sandbox:
http://universesandbox.com/support/updatetolatest

Verify the integrity of game files:
http://universesandbox.com/support/verify

If you've tried these things and you're still having a problem, please send us a copy of your Player.log file? That will help us better look into what might be happening. Here are some instructions on how to do that:
http://universesandbox.com/support/emaillog

[pallaviwarier]

Earths average temperature starts at 4 degrees celsius and drops to -15 degrees Celsius over a few minutes.

[pallaviwarier]

I’ll try the other things

[pallaviwarier]

I sent in my player.log

[pallaviwarier]

My atmosphere keeps disappearing on earth. The problem hasn’t been fixed yet.

[pallaviwarier]

The atmosphere disappears and reappears every moment

[bshapiroalbert]

I've just checked and for some reason your email with your Player.log file did not come through to our system.

I'm sorry for the inconvenience, but can you please resend your Player.log file to us? Here are some instructions on how to do that:
http://universesandbox.com/support/emaillog

[pallaviwarier]

Sorry for the late reply. Will do.

[stanich53]

add sun