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However, Epic Games requires that you install Epic Online Services as part of version 14.2.0 of the Epic Games Launcher. You can read more about this on Epic Games help site
https://www.epicgames.com/help/en-US/epic-games-store-c5719341124379/launcher-support-c5719357217435/epic-online-services-and-epic-games-launcher-14-2-0-update-a5720351763099
If you are seeing a specific error when trying to install or launch Universe Sandbox, please let us know so we can look into this issue.