Bought the game but can't download / play?

[Monkey]

As the title says, just bought it but no download or play button anywhere to be seen?

[AvatarIII]

the option to download should be in your Stream library, view all your games and then choose War for the Overworld, and set it to install.

[Monkey]

That's the problem, it doesn't show up

[AvatarIII]

are you sure you have your library set to show all games and not just installed for example?

[Clumsy Vulcan]

It seems you don't actually have the game on your account. Did you back us on Kickstarter or purchase through Steam?

[Monkey]

I bought it through steam like half an hour ago

[Monkey]

And I have the full list including not installed games on my list so that's not the problem.

[Monkey]

+ the 20.99 euros got taken out of my bank account so there must've gone something wrong

[AvatarIII]

Are you sure everything went through correctly? have you checked your paypal to see if you have been credited for the transaction? I can't view your library because you have it set to private, so I can't confirm.

edit: ninja'd

[Monkey]

I payed through direct Ebanking and yes, the payment did go through (at least the money got taken out of my bank account)

[AvatarIII]

I'm afraid you will have to contact Steam support. this is their jurisdiction.

[Monkey]

That'll take several days before I'll probably even get an answer -.- fml

[AvatarIII]

Keep checking, it might arrive in your account. In the meantime, be happy that by the time you get it, the game will likely be updated and far more playable.

[Clumsy Vulcan]

Have you checked your inventory? You may have purchased it as a gift.

[Monkey]

Nope, not in my invetory either

[Monkey]

Didn't appear in my games list either so I'll have to wait several days for a ticket reply :( Was so looking forward to playing dungeon keeper again :(