Game keeps freezing my PC

[ModerateThundr]

I have been trying for hours to play it, and when it DOES play, I like it. But during cutscenes, randomly, the game will freeze. The sound will keep going, but everything else is frozen, and as soon as I try to ctrl+alt+del or even alt+tab, my PC instantly locks up.
I have tried everything I can think of... turning off Crossfire, turning down the graphics, turning off other programs (like my mouse app)... nothing works 100%.
The longest I have been able to play has been about 30 minutes. It freezes completely randomly. The first time it froze, it did so on one of the loading screens. The second, I made it to the scene where the coffin is floating into Slum 404. The third, fourth, and fifth time, I made it up to the first "big" fight. Now I am just past the first remixed memory, and it seems to really hate that part, since I haven't been able to get it to stop freezing there. I have tried at least 4-5 times, but each time I have to completely restart my PC using the reset button.

So far I like the game, but I haven't been able to really get into it because of the constant freezing. My system should be far more than enough to handle it. I don't get why it is happening, or how to fix it. Does anyone have any suggestions?

Oh, and when I turn Supersampling ON, the game lags bad. My system should be able to do supersampling in it's sleep, but for some reason it's not able to.


My specs:

Windows 8 x64
Core i7 Hexa-Core 3.2ghz
32gb 1866mhz ram
Asus Xonar Phoebus sound card
AMD Radeon HD 7990 6gb video card

Running the 13.5 beta drivers. I just downloaded the 13.6, will install those now and see if that helps.

[ShitsWhenGiggles]

Resident Evil 6 had the exact same issues for me when it came out then after they found the problem they added the patch to the same update as the ''left 4 dead'' character add on and it was playable.

Perhaps capcom does this on purpose ? XD

[The Maverick]

This game has many bugs and run unstable like freeze while loading texure.......... what's the matter Capcom?? RE:R is a good port why this game is'nt?
Need a patch that improve performance, fps in game. Re6 has bugs but now it run very well, I hope Capcom will do the same with this game

[bucherjiang]

Same here， keep freezing :(
AMD 7850(2GB), 16GB Ram and Xeon W3520
Windows 8 retail

[Bosgas]

Just as someone has stated can't get past chapter 3, can't even see the opening cutscene of that chapter.

[Prothean]

I'm into well into chapter 4, but even with that 1.0.1 title update they released yesterday, it still does the random "video pauses, sound continues" thing... yes, for the next guy that says "don't use the 320.18 drivers", we get it... previous drivers "work"... but that's okay... rather than rolling back and losing performance in other games just for this game, I'll wait til they finally fix the game and get it right

[ShitsWhenGiggles]

If you shut the door to Episode 3 cutscene, You close the door to rest of the game. -1+1=11?

[KIM]

Same freezing :(
i7-3770k, 16 Gb RAM, Geforce 570, Windows 7

[The E]

Getting the freezing issue as well, using an AMD FX 6300, Radeon 7850, Catalyst 13.4

[GRUK]

Exact same issue as some of you guys.. cant get past the cutscene at the start of episode 3.. HOWEVER..

Did what another poster suggested, ran it in windowed mode.. cut scene went through fine.. game level started - switched back to full screen. All running fine for now! :)

Looks like its not a driver or card issue since its effecting AMD & Nvidia - butttt.. there does seem to be a pattern with 64bit versions of windows.. hmmm

Something else.. this game uses the unreal engine, and yet its running in dx9! It just reaks of a badly ported console game, such a shame its got all these probs - I'm enjoying it.. when it wants to work - but we shouldnt have all these probs. :(

[ShitsWhenGiggles]

Aww sadly windowed mode wont get me past the cutscene.

[Prothean]

The game gets brutally hard when playing on the hardest stetting, and it gets even harder when you have to compete with that plus the game freezing in the middle of an intense combat sequence... really wish they would get this figured out. I put the pre 320.18 drivers on last night and it STILL locked up for me.

[killlogic]

While it seems most of the issues are AMD related, I haven't had a single crash or issue with the following machine:

i7-3770K @ 4.4ghz
Asus Sabertooth Z77
16GB DDR 1866 @ 9-9-9-24 2T
2X eVGA GTX 670 FTW (SLI Enabled)

Now going back to the original posters system, does AMD have a Crossfire profile for this game? The 7990 might be using a buggy AMD Crossfire profile and maybe trying to disable crossfire support may gain you more stability.

Generally when games crash to the desktop it's usually a memory timing, CPU setting, or buggy video card driver. Since there's reports of crashing on both nVidia and AMD users out here, if I were some of your I'd check the memory timings. Maybe even clock them lower than spec and manually adjust the CAS settings to see if that gives you additional stability. Since a lot of the time some motherboards enable speeds that are out of the range of the modules being used and can cause stability problems in certain titles.

Just a suggestion, I'm not saying you guys haven't tried this or the game doesn't have bugs, but that's usually where I start when trying to figure out if it's the system or the game causing the issues.

[ShitsWhenGiggles]

Yeh its crossfire support is horrid to non existing, aready had it turned off myself.

On a side not i managed to get the game working for myself,

1: Told RememberMe.exe to run in windows vista service pack 2 compatibility.
2: Got past the chapter 3 intro scene using window mode. [not sure if this was necesary]
3: Turned off window mode and smooth sailing from there havent experienced any crahses since then.

i7 920 @ 3.86ghrz / 16gb ddr3 1600mhrz / HD 7850 2gb [overclocked but crossfire turned off]

[Prothean]

引用自 killlogic：

I haven't had a single crash or issue with the following machine:

i7-3770K @ 4.4ghz
Asus Sabertooth Z77
16GB DDR 1866 @ 9-9-9-24 2T
2X eVGA GTX 670 FTW (SLI Enabled)

I'm on...

System #1:
i7-3770K @ stock speed
16GB @ 1600MHz
GTX Titan (Overlcock via EVGA Precision X)
320.18 Drivers

System #2:
i7-3970X @ 4.6GHz
64GB @ 1600MHz
GTX 690 (Overclock via EVGA Precision X)
320.18 Drivers

Both machines running Windows 8 Pro 64-bit and I get the random video locking up and audio continuing to play on both machines... both machines are rock solid with every other game I throw at them except this one

[=AC3=Lhotse5]

I wish some of you (the ones with Nvidia cards) would read some of the previous comments. Again.....the 2 of us who are using the 314.22 drivers are NOT having any problems at all. NONE. Not one. (with this game or any other game) Be sure to do a clean install. You're welcome and have a nice day. :-)