Need help with startup crashes, Kernelbase.dll error

[Senvae]

Just downloaded the game to play for the first time. It crashes as soon as it finishes the developer intro clips. My windows error log shows this:

Faulting application name: RememberMe.exe, version: 1.0.2056.0, time stamp: 0x51b6f940
Faulting module name: KERNELBASE.dll, version: 10.0.10240.16384, time stamp: 0x559f3b2a
Exception code: 0x00000001
Fault offset: 0x000b3e28
Faulting process id: 0x1c64
Faulting application start time: 0x01d11a8c935b1ea8
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\Remember Me\Binaries\Win32\RememberMe.exe
Faulting module path: C:\WINDOWS\SYSTEM32\KERNELBASE.dll
Report Id: 2da39a79-62b6-45fb-9dd0-59995794eb00
Faulting package full name:
Faulting package-relative application ID:

Some of the google searches led me to people talking about PhysX, but the issue was related to ATI card users, and I have Nvidia with PhysX already installed. My drivers have just been freshly updated today.

Also, someone mentioned a fix for a "Games for Windows Live" issue, but the link he provided is dead.

Does anyone have any idea what I should do? Will re-downloading and re-installing help?

System:
Core i7 4790K @ 4.4ghz
16 GB 1600mhz RAM
EVGA 980GTX Superclock

[Buck]

Remember me does not use either physx or Games For Windows Live.

Kernelbase.dll is is an OS core library file.
0x00000001 is APC_INDEX_MISMATCH, which is a stop error I've never run into myself before. It seems to be uncommon but can have numerous possible causes.

http://answers.microsoft.com/en-us/windows/forum/windows_vista-update/what-is-error-code-0x00000001/a41e6e0e-84ad-4886-a11b-cd550eefde41

Are you overclocking or did you just happen to check the CPU frequency when it was at max turbo boost?
If you're overclocking, reduce to defaults.
Make sure your OS, all drivers and redistributables are up to date.
Even though your RAM ia 1600Mhz you might consider reducing 1333Mhz for testing purposes

[Senvae]

So you're implying that I change the clock on my CPU and RAM in order to make this one game work with it? Sounds like a pile of trouble for nothing. I've never personally encountered a game that wouldn't launch because of my conservative overclocking. Stock speed is 4 and I have it at 4.4. RAM is at stock speed too, as far as I am concerned. It's simply a MSI mobo with a OC genie button doing the work. I've had an older mobo and CPU with this kind of small boost before, and never encountered a problem. So I would really be reducing my clock to stock just for this one title.

I'm ranting a little bit, but I am grateful for your help and the link. I'll look at the other causes and solutions first, since I would consider the downgrade to stock clock as accomodating a broken game. Been using this new PC build since July and ran many games just fine with no hiccups.

[Buck]

Originally posted by Senvae:

So you're implying that I change the clock on my CPU and RAM in order to make this one game work with it?

I'm not "implying" anything. I don't know if you're actually overclocking or not, but it's troubleshooting 101, reduce to default clock speeds if you have problems.

If you don't, it's like ignoring a flat tire and focusing on the engine when your car is performing like crap.

[Misa]

i have the same problem just now for the first time booting it up and i dont know how to fix it

[Misa]

I fixed start up crash

you have to download physic X

http://www.nvidia.com/object/physx-9.12.0613-driver.html

[Senvae]

That works if you have an ATI card or haven't installed PhysX. But I have an Nvidia card with updated PhysX.