Heroes & Generals

Heroes & Generals

Para Aug 15, 2015 @ 8:57am
DOWNLOAD ERROR: '** UNABLE TO UPDATE FILES, ADMIN RIGHTS NEEDED **'
The error i get is in the title. I've tried forcing H&G to launch with admin rights. I've deleted and reinstalled 20 million times. I even get the same problem when downloading and installing from their website. Please help me, i've had this problems for days now.
Last edited by Para; Aug 15, 2015 @ 8:58am
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Showing 1-15 of 19 comments
Salt_Extractor Aug 15, 2015 @ 9:10am 
does hng sync say anything about it?
[DK]Eliasr Aug 15, 2015 @ 9:26am 
make sure you have admin rights.
If you have, then turn UAC off, because its just ♥♥♥♥.
If you still can't install, then go to the steamapps/common folder and take ownership of it including all subfolders. Also make sure that you got all security rights.
http://www.askvg.com/guide-how-to-take-ownership-permission-of-a-file-or-folder-manually-in-windows/
Sir Floppenstein Aug 15, 2015 @ 10:10am 
Did you try "hngsteamlauncher.exe" - run as admin?
just recently changed OS to windows 10?
Para Aug 15, 2015 @ 11:34am 
I jsut recently changed from Windows 10 back to windows 7 ultimate.

I've tried running all the .exe's as admin.

I already seemed to have ownership. So couldnt change anything.

Para Aug 15, 2015 @ 11:35am 
H&G sync gives me this ♥♥♥♥:

Testing write access in D:\SteamLibrary\steamapps\common\Heroes & Generals
Access ok
Accepted connection on flash-connection port
Testing write access in D:\SteamLibrary\steamapps\common\Heroes & Generals
[10124] Connected to: hw.live.heroesandgenerals.com (205.185.216.10:80) attempt 0
GET b1516e84378b3af8bf6e3d6959eb0f9dcceb7b5a6de04c2c2554a9ad26ca8bf1-1369_0.bz2
[10124] Connected to: hw.live.heroesandgenerals.com (205.185.216.10:80) attempt 1
[10124] Connected to: hw.live.heroesandgenerals.com (205.185.216.10:80) attempt 2
[10124] Connected to: hw.live.heroesandgenerals.com (205.185.216.10:80) attempt 3
[10124] Connected to: hw.live.heroesandgenerals.com (205.185.216.10:80) attempt 4
Download file1 b1516e84378b3af8bf6e3d6959eb0f9dcceb7b5a6de04c2c2554a9ad26ca8bf1-1369_0.bz2 failed, error code=65936, response: HTTP/1.0 400 Bad Request

Salt_Extractor Aug 15, 2015 @ 11:39am 
brows local files of HnG
go in synccache
try and find b151....
try eraseing it , than starting,
if it doesnt work, verfy game, and than try
and if that doesnt work, serch online to downlode that file, and if you cant find it i can send it to you
Para Aug 15, 2015 @ 11:40am 
Alright i'm looking now :)
Dangus Aug 15, 2015 @ 12:17pm 
So you've already:

  • Verified File Cache
  • Ran executables as Administrator

Just to make sure, Are you absolutely positive that you've run the correct .exe as Admin? Which .exe have you attempted, specifically? Did you do this before or after verifying file integrity via Steam?

Other than that, do you have any overbearing Firewall or Antivirus settings enabled?
OnePunchOneKill Sep 23, 2015 @ 10:09pm 
Originally posted by DBG Parallax:
H&G sync gives me this ♥♥♥♥:

Testing write access in D:\SteamLibrary\steamapps\common\Heroes & Generals
Access ok
Accepted connection on flash-connection port
Testing write access in D:\SteamLibrary\steamapps\common\Heroes & Generals
[10124] Connected to: hw.live.heroesandgenerals.com (205.185.216.10:80) attempt 0
GET b1516e84378b3af8bf6e3d6959eb0f9dcceb7b5a6de04c2c2554a9ad26ca8bf1-1369_0.bz2
[10124] Connected to: hw.live.heroesandgenerals.com (205.185.216.10:80) attempt 1
[10124] Connected to: hw.live.heroesandgenerals.com (205.185.216.10:80) attempt 2
[10124] Connected to: hw.live.heroesandgenerals.com (205.185.216.10:80) attempt 3
[10124] Connected to: hw.live.heroesandgenerals.com (205.185.216.10:80) attempt 4
Download file1 b1516e84378b3af8bf6e3d6959eb0f9dcceb7b5a6de04c2c2554a9ad26ca8bf1-1369_0.bz2 failed, error code=65936, response: HTTP/1.0 400 Bad Request
I have the same issue after upgrading my OS from Windows 7 to Windows 10. Did you manage to find a solution to this problem?
Para Sep 24, 2015 @ 12:56am 
no i havent been able to solve it :(
Last edited by Para; Sep 24, 2015 @ 12:56am
OnePunchOneKill Sep 24, 2015 @ 5:53pm 
Originally posted by DBG Parallax:
no i havent been able to solve it :(
Okay :( I've also tried launching the game with my laptop but it also had the same issue.

Incidentally, according to your profile, I've noticed that we are from the same country & I suspect this has to do with our internet. So, I connected to my phone's wifi instead and I managed to get it work on my laptop. After downloading the required files, it still works after I switching my internet to my home's wifi.

Update: I've also tried connecting to my phone's wifi on my PC to download the needed files, it works as well. I am now able to get in the game even after switching back to the home's wifi.
Last edited by OnePunchOneKill; Sep 24, 2015 @ 6:09pm
happyhenry760 Sep 25, 2015 @ 4:28am 
So this Download Error is happen with some country?
is that mean we have no way to fix this damn problem NOW?
BrazzersNetwork Sep 25, 2015 @ 7:23am 
i reinstall the game and it's work, try that man?
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Date Posted: Aug 15, 2015 @ 8:57am
Posts: 19