Heroes & Generals

Heroes & Generals

Rågbullen May 2, 2021 @ 11:14am
Can't log in or start the game
I need help. Whenever I try starting the game It says that the server communication is slow. It dosen't load in and I can't do anything to make it work. It have been like this for two days now but it worked perfectly before that, what is it and what do I do?
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Showing 1-15 of 15 comments
[BDR]nachtkip May 2, 2021 @ 11:41am 
Do what we all do.. patiently wait.
notmycatte May 2, 2021 @ 12:46pm 
but that doesn't work it just stays at: Anti-cheat enabled fetching profile
Radogast May 2, 2021 @ 1:37pm 
so I'm not the only one
Originally posted by Basilisk:
so I'm not the only one

For some it happens all the time.... for some it happens once in a while... for some it never happens...
Radogast May 2, 2021 @ 3:13pm 
well, I hope it won't last long then...
Mike-040 May 2, 2021 @ 3:20pm 
I was literally coming to this page to troubleshoot this also lmao.
always have trouble logging into the game :steambored: lol
PubHat May 3, 2021 @ 6:43am 
Yeah, me too. I literally played the game fine the previous morning. But when I tried to play again later in the day I got stuck at that section of the loading screen. I've tried the standalone and even reinstalled and verified files. Nothing worked.
Emppu88 May 3, 2021 @ 8:29am 
Same, so what should i do. Everytime i validate game files something goes wrong.
蓝羽 May 3, 2021 @ 8:38am 
Same,already three days
AnabolaStrippan May 3, 2021 @ 9:03am 
Same for me
Blind Joe May 3, 2021 @ 11:43am 
There is a problem with logging in for some players since friday's update, they are aware of the problem and are currently working on a solution.
The only thing you can do is... have patience.
Icarus May 3, 2021 @ 11:31pm 
Same for me
Butt Vomit May 4, 2021 @ 6:16am 
I'm not sure how others are fairing, I have tried patiently waiting, and waiting, etc. It doesn't do anything, it never logs me in either. It just sits at the login screen.

I know, I know, they are working on it. But, if this negatively affected their pocket book I bet they would be in a hurry to "hotfix" it. After all, it was a "hotfix" that caused this issue.

I am confused though, why haven't they created servers for the various regions of the world. Much like WOT, that completely resolves any issue or issues with "we are experiencing a high number of blah blah blah".

Is it a fun game? Honestly, I have no idea. I can't log in, nor can a great number of other people. Like many of you, I returned to give it another try because of the changes that were made. I actually want to see if they have made the game better. If they have, you darn right I will stay around.

What I can say with complete candor, they have a serious problem with their development team. Now, not to rain on the "patience" theme everyone seems to be sharing. This isn't a new game right out of the box so to speak. There shouldn't be issues like this, they should have vanished by now as with all new games that struggle to get things right when they launch. That I understand, but this isn't the same situation. Not even close.

I sincerely hope they do "hotfix" the issues with the great number of people that can't login sooner than later.

Anyway, here is to hoping it becomes playable.
Last edited by Butt Vomit; May 4, 2021 @ 7:31am
Originally posted by Butt Vomit:
I'm not sure how others are fairing, I have tried patiently waiting, and waiting, etc. It doesn't do anything, it never logs me in either. It just sits at the login screen.

I know, I know, they are working on it. But, if this negatively affected their pocket book I bet they would be in a hurry to "hotfix" it. After all, it was a "hotfix" that caused this issue

Well... yes and no.

There are a some that have a problem ( yes for a while even my squad did too ) but there's 2,851 In-Game from the Steam launcher alone not to mention the 4+ other launchers so the majority of the people can play the game...

Not that that's a good thing, it's not that some can't... but it's better to have a real "fix" then a slapped together "hotfix" that might just break something else, or even worse, break it for even more people.

Originally posted by Butt Vomit:
...I am confused though, why haven't they created servers for the various regions of the world. Much like WOT, that completely resolves any issue or issues with "we are experiencing a high number of blah blah blah".....

They do... but the game doesn't work that way. Besides, if you look at forums there are people from various regions of the world that have that same problem... so it's not a server problem but an issue with ( most probably ) BattlEye / and or people computers that the files that BattlEye uses is corrupted for some reason on some but not everyone's computers.

Originally posted by Butt Vomit:
....Is it a fun game? Honestly, I have no idea. I can't log in, nor can a great number of other people. Like many of you, I returned to give it another try because of the changes that were made. I actually want to see if they have made the game better. If they have, you darn right I will stay around......

If you are referring to the "weather" and "skin tone" changes... not so much better, no.

Originally posted by Butt Vomit:
....What I can say with complete candor, they have a serious problem with their development team. Now, not to rain on the "patience" theme everyone seems to be sharing. This isn't a new game right out of the box so to speak. There shouldn't be issues like this, they should have vanished by now as with all new games that struggle to get things right when they launch. That I understand, but this isn't the same situation. Not even close.

I sincerely hope they do "hotfix" the issues with the great number of people that can't login sooner than later.

Anyway, here is to hoping it becomes playable.

No, it's not a new game... and at this point it's not just a question of "patience" on us the players part.. but I have to be honest... we're lucky that the Developers are still doing ANYTHING at all with this game. With the Developer's state and the game's age other games have been long abandoned by the Dev's... it's just a good thing that they do anything at all with this hot mess the game has spiraled down into. I know, I have to remind myself that every time I play... lol

Agree.. here's to hoping it becomes playable for those who are having problems now... see you soon on the battle grounds. :steamthumbsup:
Last edited by Your_White_Knight; May 4, 2021 @ 9:12am
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Date Posted: May 2, 2021 @ 11:14am
Posts: 15