Heroes & Generals

Heroes & Generals

Game lags HARD after EXACTLY 30 minutes.
This is seriously game breaking, and it looks like it's intended.
30 minutes exactly after the game launched (HnG.exe), everything suddenly lags hard. 15 fps, massive CPU/disk usage, not playable at all.

The only solution I've found so far is closing the main game's executable (Menu->Leave, or a simple alt+F4) and coming back in the game. Not suitable for long battles...

Am I the only one with this problem ?
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Showing 1-15 of 19 comments
Mac Jun 2, 2020 @ 6:52am 
Sounds like the memory leak which has been around for a while and is associated with having the RTS map open for too long. Apparently it's worse for players who have many ATs and move them around a lot. At some point your RAM is fully utilized and then your game either crashes or experiences massive FPS drops because the data has to be read from the hard drive directly.

Probably not as noticable for players who use an SSD instead of a hard drive and I am not 100 % sure if that is what is causing your exact problem but you can try not leaving the RTS map open in the background or minimizing it. Other than that you'll just have to restart your game every once in a while to free up the RAM which is clogged with useless data by the leak.
Originally posted by Mac:
Sounds like the memory leak which has been around for a while and is associated with having the RTS map open for too long. Apparently it's worse for players who have many ATs and move them around a lot. At some point your RAM is fully utilized and then your game either crashes or experiences massive FPS drops because the data has to be read from the hard drive directly.

Probably not as noticable for players who use an SSD instead of a hard drive and I am not 100 % sure if that is what is causing your exact problem but you can try not leaving the RTS map open in the background or minimizing it. Other than that you'll just have to restart your game every once in a while to free up the RAM which is clogged with useless data by the leak.
I see... Well, that's weird because I have 16GB of RAM and H&G is installed on my SSD, but it stills happens.
Even when the RTS map is not open (sometimes I don't even check the map at all), it lags... Ugh :steamsad:
Mac Jun 2, 2020 @ 7:26am 
Hmm... maybe something else is causing your problem then. Will be hard to pinpoint the exact reason without much more detailed information. Your initial description sounded like what you would experience from a memory leak and H&G has had those before in the past.

I could think of a few other reasons but I'd just throwing out wild guesses so I'd rather not do that.

The performance definately got worse though from 1.18 onwards. In the few matches that I played I noticed that my game ran much worse than before. I didn't see anything in the changelog which would explain this either but you can expect that as usual Reto changed a lot of stuff again without any mention in the changelogs.

Imagine how well your game will run once the flamethrowers are introduced :D
Totally unrelated but I just realised I moved the game to hard drive for some reason and have been getting horrible match loading times since. I'm now moving back to SSD. It will speed up restarting the game client when I get the fps drops :)

And I've been getting the fps drops since forever. Playing with graphic settings and other stuff hasn't helped. I think it gets worst in centre of town map, around church.
I am just wondering how someone can give you advice on how to fix your problem without even knowing your computer specs? And I've never heard of such thing as harddisk type can affect your fps. It only affects how fast your programs are loaded to your RAM. Lol.

Been playing for hours, both staged and war. No problem. No lag, 90 to 150 fps, with little fps drop of course during battle, 44 ms ping.
Last edited by ⚡️Andromache⚡™; Jun 2, 2020 @ 8:15pm
Originally posted by ⚡️Bot AI⚡™:
I am just wondering how someone can give you advice on how to fix your problem without even knowing your computer specs? And I've never heard of such thing as harddisk type can affect your fps. It only affects how fast your programs are loaded to your RAM. Lol.

Been playing for hours, both staged and war. No problem. No lag, 90 to 150 fps, with little fps drop of course during battle, 44 ms ping.
Ah yes, I forgot my specs.
GPU : GTX 1060 6gb
CPU : i5 4440
16gb of RAM, one SSD (where H&G is installed) and two HDDs.

So yes it's starting to be a little bit old, but it still does the job.... until exactly 30 minutes after launching HnG.exe... :steamsad:
Move2Bastyon Jun 3, 2020 @ 12:10am 
Even without war mode the game has turned to trash for me

and it's not even a frames problem, my frames are fine, they used to be clear over 150, now they do drop under 100, but still playable when they get around the 60 mark

the issue is that infantry now teleport around making it impossible to aim at them and accurately shoot any of them. It's really bad now.

This only began happening when they patched to make the crouch walking faster and longer stamina times, since then, I haven't been able to play infantry because it's just too frustrating with this poor performance. And it's not frames or SSD issue
Last edited by Move2Bastyon; Jun 3, 2020 @ 12:38am
Mac Jun 3, 2020 @ 12:34am 
It takes longer to load data from your hard disk into the RAM than it does from an SSD which is the reason why you will boot up games and switch between new scenes or maps a lot faster when you play on an SSD because this "loading" time is reduced.

Once all the necessary data is loaded into the RAM it usually does not make any noticable difference if your game is installed on a hard drive or an SSD.

That is if the game is properly optimized and does not have memory leaks in which case you will run out of RAM and as I mentioned the game then either crashes or will start loading files directly from your hard drive (slow -> huge FPS drops) or SSD (fast -> minor or no FPS drops at all).

Another case of poor optimization where you would notice a huge difference would be when not all necessary data in the foreseeable future is preloaded into the RAM and the game suddenly requests files which are not already stored in the RAM on a whim. An example for this would be Path of Exile (PoE) which only preloads part of the map and then throws you in. If you don't have an SSD you'll stutter around for the next 30 seconds with huge FPS drops because the game will still be busy loading files while it expects you to already play the game. Also many encounters are randomly generated on a whim while you are clearing the map and not preloaded into the RAM either which usually results in your game "freezing" or heavily stuttering as well (FPS drops) once these things happen.

So yes. The level of optimization for a game and whether you have a hard drive or an SSD can indeed affect your FPS. It's not always only about CPU and GPU. However it's mostly the fault of the poorly optimized game rather than having a hard drive when you start having FPS drops because you do not have an SSD.

TLDR: For the guy who said "I've never heard of such thing as harddisk type can affect your fps. It only affects how fast your programs are loaded to your RAM. Lol."

https://www.youtube.com/watch?v=0h_9F38MvtI

Loading times are longer and FPS stutters especially at 4:25+ for exactly the reason I described.
Last edited by Mac; Jun 3, 2020 @ 1:23am
Originally posted by ♦FR♦-_-♠NaNoMister♠:
GPU : GTX 1060 6gb
CPU : i5 4440
16gb of RAM, one SSD (where H&G is installed) and two HDDs.

Sorry for the delayed reply. I have to replace my AMD RX-580 with GTX1050Ti just to replicate the Nvidia problems you have been encountering,

my specs i would admit are lower than yours:
Processor: Intel(R) Pentium(R) CPU G4560 @ 3.50GHz 3.50GHz
RAM: 8 GB
Mobo: Asus B250
OS: Windows 10 x64-bit
HardDrives: 2-SSD, 1-HDD, first SSD contains OS only, 2nd SSD contains other important softwares / programs for work, HDD contains games, downloads, etc., as well as H&G, since these are consistenly changing contents, it does not matter how many times I delete and write on it. This is to prolong the lifespans of both SSDs.
GPU: two Zotac GTX1050Ti, one of the gpu is dedicated for processing PhysX only. But really one GPU will do.
GPU Driver version: 446.14-desktop-win10-64bit-international-dch-whql. no tweaking after installation. geforce experience is off, no audio driver installed for gpu. Use DVI connection, not HDMI. For audio, using Razer Kraken USB headset. Avoid using audio using your gpu. Let your gpu just process graphics.

Performance running H&G:
FPS in-game: 75
FPS before game starts: 125
Ping: when in staged, 44 ms, consistent. in war, it varies on the location of server where the game is happening.

No errors, no problems, no glitches after two hours of playing. Sorry, if you can't fix your computer / game the way I do. Blaming the game or server for not being optimized should mean 100% of players should be experiencing the same problem, but it is not.


Originally posted by Mac:
TLDR: For the guy who said "I've never heard of such thing as harddisk type can affect your fps. It only affects how fast your programs are loaded to your RAM. Lol."

Loading times are longer and FPS stutters especially at 4:25+ for exactly the reason I described.

Sorry, we are not discussing PoE, or whatever that game is, we are discussing H&G. You know very well, these are two entirely different engines. Your solution for PoE does not apply to H&G.

With hdd, for faster loading of your favorite game, when defragmenting, make sure you put H&G at the outer edge of the disk and that the whole folder is in one contigous fragment.

Don't read my posts when you already blocked me. LMAO.
Last edited by ⚡️Andromache⚡™; Jun 3, 2020 @ 3:22am
Originally posted by ⚡️Bot AI⚡™:
Originally posted by ♦FR♦-_-♠NaNoMister♠:
GPU : GTX 1060 6gb
CPU : i5 4440
16gb of RAM, one SSD (where H&G is installed) and two HDDs.

Sorry for the delayed reply. I have to replace my AMD RX-580 with GTX1050Ti just to replicate the Nvidia problems you have been encountering,

my specs i would admit are lower than yours:
Processor: Intel(R) Pentium(R) CPU G4560 @ 3.50GHz 3.50GHz
RAM: 8 GB
Mobo: Asus B250
OS: Windows 10 x64-bit
HardDrives: 2-SSD, 1-HDD, first SSD contains OS only, 2nd SSD contains other important softwares / programs for work, HDD contains games, downloads, etc., as well as H&G, since these are consistenly changing contents, it does not matter how many times I delete and write on it. This is to prolong the lifespans of both SSDs.
GPU: two Zotac GTX1050Ti, one of the gpu is dedicated for processing PhysX only. But really one GPU will do.
GPU Driver version: 446.14-desktop-win10-64bit-international-dch-whql. no tweaking after installation. geforce experience is off, no audio driver installed for gpu. Use DVI connection, not HDMI. For audio, using Razer Kraken USB headset. Avoid using audio using your gpu. Let your gpu just process graphics.

Performance running H&G:
FPS in-game: 75
FPS before game starts: 125
Ping: when in staged, 44 ms, consistent. in war, it varies on the location of server where the game is happening.

No errors, no problems, no glitches after two hours of playing. Sorry, if you can't fix your computer the way I do.


Originally posted by Mac:
TLDR: For the guy who said "I've never heard of such thing as harddisk type can affect your fps. It only affects how fast your programs are loaded to your RAM. Lol."

Loading times are longer and FPS stutters especially at 4:25+ for exactly the reason I described.

Sorry, we are not discussing PoE, or whatever that game is, we are discussing H&G. You know very well, these are two entirely different engines. Your solution for PoE does not apply to H&G.

With hdd, for faster loading of your favorite game, when defragmenting, make sure you put H&G at the outer edge of the disk and that the whole folder is in one contigous fragment.

Don't read my posts when you already blocked me. Lol.
Ah, thanks for your dedication for this troubleshooting. It's strange, maybe it's only happening from my side. If there are any improvements, i'll come back here.
Mac Jun 3, 2020 @ 3:24am 
And I am also sorry but you have no clue what you are talking about or even possess a basic understanding of how a computer works.

You claimed that HDD vs SSD cannot EVER be the reason for frame drops.
I proved that your nonsense claim was false and now you start talking about "different engines".

It's pretty obvious that you have no clue what an engine even is but it's a fancy word and since you are way out of your league here you'll gladly throw in some fancy words to save face.

Yes you are still blocked for me but unfortunately I had to read your uneducated and misinformed post since the other guy was quoting you. Don't expect me to respond to your stuff if people are not quoting you because yes it is usually hidden for me since 99 % of the stuff you write is just false, made up or completely bonkers.

Why do you even talk about stuff that you have no understanding of? Ah nevermind...
Mac Jun 3, 2020 @ 3:37am 
The previous post by the way was only meant to explain to the "lol" "LMAO" copy pasta kid why what he was saying is absolute nonsense before some people start believing it.

Troubleshooting is always hard.
You could start by fiddling around with the settings both in-game and in the menu and checking if that makes any difference for you. Lowering graphics, changing display modes, disabling battle flames, DX12 on/off. Pretty much checking and unchecking every setting that is possible and then playing a couple of matching and comparing if it got worse or better for you in terms of performance.

Of course stuff like your GPU driver should always be up to date although apparently some people lately encountered problems wth the recent drivers and had to revert back to an older version.

In any case if it is caused by something related to your PC rather than the game itself then you could start monitoring your CPU / GPU / RAM usages and temperatures over time with a third party software while watching your FPS in-game and look if there is any correlation between when the frame drops start occuring and what your PC is doing at the time or why he could be facing a bottleneck.

TLDR: It's hard to pinpoint what your problem is but my guess would be that it is more likely that a setting in the game is causing a probem for you rather than your PC itself. In that case the best you can do is try out different settings or hope that Reto fixes whatever they changed which now causes performance problems for you.
Originally posted by Mac:
And I am also sorry but you have no clue what you are talking about or even possess a basic understanding of how a computer works.

You claimed that HDD vs SSD cannot EVER be the reason for frame drops.
I proved that your nonsense claim was false and now you start talking about "different engines".

It's pretty obvious that you have no clue what an engine even is but it's a fancy word and since you are way out of your league here you'll gladly throw in some fancy words to save face.

Yes you are still blocked for me but unfortunately I had to read your uneducated and misinformed post since the other guy was quoting you. Don't expect me to respond to your stuff if people are not quoting you because yes it is usually hidden for me since 99 % of the stuff you write is just false, made up or completely bonkers.

Why do you even talk about stuff that you have no understanding of? Ah nevermind...

I may not have the so called "knowledge" of yours about computers, but the thing is, I can resolve my computer problems, play H&G without a hiccup, without lag, no glitches, all graphics settings to high and enjoying it. If yours do have a framedrop (if it is on an hdd for example), then you have a problem you cannot solve. Lol. Out!
Last edited by ⚡️Andromache⚡™; Jun 3, 2020 @ 8:32pm
baddog Jun 3, 2020 @ 6:22am 
Sounds like a RAM issue of some sort, had a very similar issue with my PC and H&G year or so back, games would slowly start to get laggier to the point of unplayable (worse on bigger maps and with planes involved for some reason), always cleared after a game restart. Went with more RAM and it went away. Oddly tho i went from 8g to 16g (higher end 16g, not basic, but still same as OP) but i have no issues with game?

Probably no help at all, but its not an unknown problem at least.
Anyway, since I have the same/simmilar issue, here is my configuration, If it can help somebody figure something out...
Intel Pentium CPU G4560 @ 3.50GHz
AMD RADEON RX 470
16.0 GB RAM
SSD
win 10

Btw I have DX12 enabled it the settings. I don't think that's the default. I think I figured out a while ago that it gave me more stable FPS. But I still get the fps drops after a while.
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Date Posted: Jun 2, 2020 @ 5:54am
Posts: 19