Infestation.exe has stopped working? Help?

[swoopy]

Happens every time i join to Colorado. Caliwood works fine. It loads only a bit and then crashes. :( Help?

[The doctor is in]

verify game cache

post details about your hardware (cpu, gpu, memory) and os (windows version n if 32/64 bits)

make sure windows, drivers, c/c++ runtime, .net runtime, directx runtime, etc are all updated


good place to start is by checking for errors in
C:\Program Files (x86)\Steam\SteamApps\common\The War Z\r3dlog.txt

[swoopy]

Hi! Thanks for the fast response, i don't believe its anything to do with missing softwares tho, everything's fine said above. I've played this game for 630 hours and suddenly after the newest patch Colorado just stopped working.

Specs:
i7 3770k
8GB RAM
MSI GTX 660

Heres the log you asked:

--- Log started at Sat Jun 28 20:33:08 2014

000000.056| Checking for D3D11
000000.103| Game Version: Infestation: Survivor Stories v1.1.5 (build: Jun 20 2014 11:48:40) - final
000000.103| Available memory: 8175 MB
000000.127| r3dFS: version:June 20, 2014 22:02, 28366 files
000000.191| r3dFile: can't open local.ini
000000.191| Can't open file "local.ini"
000000.192| readGameOptionsFile: found INI at C:\Users\Mikael\Documents\Arktos\WarZ\gameSettings.ini
000000.192| r3dFile: can't open local.ini
000000.192| Can't open file "local.ini"
000000.192| writeGameOptionsFile: Saving settings to C:\Users\Mikael\Documents\Arktos\WarZ\gameSettings.ini
000000.197| readInputMap: found file at C:\Users\Mikael\Documents\Arktos\WarZ\inputMap.xml
000000.198| writeInputMap: Saving settings to C:\Users\Mikael\Documents\Arktos\WarZ\inputMap.xml
000000.198| userSettings: found file at C:\Users\Mikael\Documents\Arktos\WarZ\userSettings.xml
000000.199| userSettings: Saving settings to C:\Users\Mikael\Documents\Arktos\WarZ\userSettings.xml
000000.199| SOUND: initializing sound system
000000.218| SOUND: '3' sound drivers found
000000.219| SOUND: sound caps = 0xF8, speakermode= 2
000000.219| SOUND: sound driver 'Speakers (Turtle Beach PX21 Headset)'
000000.230| SOUND: sound system ready
000000.230| FMOD: LoadSoundEffects: Loading from Data\Sounds\Sounds.fev
000000.986| Starting voice
000000.986| VoipLog:[4] 2014-06-28 20:33:09.709461|INFO | | | TeamSpeak 3 Client 3.0.2 (2012-07-19 10:50:53) SDK
000001.012| VoipLog:[3] 2014-06-28 20:33:09.735462|DEBUG |Direct Sound | | setting timer resolution to 1ms
000001.046| Playback device: Digital Audio (S/PDIF) (High Definition Audio Device)
000001.046| Playback device: Speakers (Turtle Beach PX21 Headset) (default)
000001.046| Playback device: Digital Audio (S/PDIF) (High Definition Audio Device)
000001.046| Capture device: Microphone (High Definition Audio Device)
000001.046| Capture device: Microphone (Turtle Beach PX21 Headset) (default)
000001.055| Input Devices enabled: Mouse, Keyboard
000001.069| VMEM As seen through DDRaw: 1989
000001.069| VMEM As seen through WMI: 0
000001.069| Setting mode: 1920x1080x32 Flags=0
000001.077| NVApi successfuly initialized.
000001.077| NVApi: stereo is not available. Stereo driver not installed?
000001.077| Adapter: NVIDIA GeForce GTX 660
000001.077| nvd3dum.dll 9.18.13.3788
000001.077| Monitor: \\.\DISPLAY1 (1920x1080)
000001.086| r3dRenderLayer::SetMode(x=1920,y=1080,bpp=32,windowed=0,hz=60)
000001.087| Creating d3d device
000001.166| NVApi: failed to create stereo handle!
000001.166| GPU supports D3DQUERYTYPE_TIMESTAMP
000001.166| GPU supports D3DQUERYTYPE_TIMESTAMPFREQ
000001.166| D3D hack support = NullRT: 1, hwPCF: 1, IntZ: 1, ResZ: 0
000001.167| We have 4022 MB texture memory
000001.195| r3dFont: Creating Verdana 10pt
000001.196| r3dFont: Finished creating Verdana 10pt
000001.197| Loading shaders...
000001.533| Finished loading shaders (0.336803 sec)!
000001.535| Started background thread: 5868
000001.555| Creating dynamic buffer of size 1.00 MB
000001.555| Creating dynamic buffer of size 0.09 MB
000001.560| Creating dynamic buffer of size 0.15 MB
000001.560| r3dFont: Creating Tahoma 12pt
000001.561| r3dFont: Finished creating Tahoma 12pt
000001.561| r3dFont: Creating Verdana 10pt
000001.561| r3dFont: Finished creating Verdana 10pt
000001.609| Creating render targets
000001.609| CreateDynamicEnvMap: creating of size 512x512x6000001.613| r3dFont: Creating Verdana 8pt
000001.614| r3dFile: can't open data/fonts/verdana_8_0.tga
000001.617| r3dFont: Finished creating Verdana 8pt
000001.665| Loaded 12 of 12 grass settings locations from the glist file
000001.666| Loaded 12 grass settings files
000003.391| SetHomeDir: Levels\WZ_FrontEndLighting
000003.391| We have 3770 MB texture memory
000005.679| r3dFile: can't open Data//MeshProperties.xml
000005.679| r3dFile: can't open Levels\WZ_FrontEndLighting/wind.cfg
000005.680| Loading 'Levels\WZ_FrontEndLighting/LevelSettings.xml'
000005.683| r3dFile: can't open data/shaders/texture/cclut3d/cameradrone.dds
000005.683| Loading sky texture: Data/SkyDome/wz_night_02c.dds
000005.958| Loading sky texture: Data/SkyDome/wz_night_02b.dds
000006.243| Unloaded 0.0 MB STATIC decal textures
000006.244| Unloaded 0.0 MB DYNAMIC decal textures
000006.244| Loading decal library Data\Decals\library.xml.
000006.244| Loading decal library Levels\WZ_FrontEndLighting\decals.xml.
000006.244| Loaded 0.0 MB STATIC decal textures
000006.270| Loaded 0.8 MB DYNAMIC decal textures
000006.270| LoadLevel_MatLibs...
000006.270| LoadLevel_Objects...
000006.958| LoadGrassLib()...
000007.030| g_pGrassMap->Load...
000007.031| Loaded grass for 0.00 seconds000007.031| LoadLevel_MatLibs...
000007.429| Building skeleton cache..000007.451|
000007.451| Building obstacles cache..000007.451|
000007.451| done.
000007.451| Loading 'Levels\WZ_FrontEndLighting\collections\collections.xml'
000007.451| r3dFile: can't open Levels\WZ_FrontEndLighting\collections\elements.bin
000007.451| COLLECTIONS: Could not open 'Levels\WZ_FrontEndLighting\collections\elements.bin'
000007.451| CollectionsManager::Init: populating 0 objects... 000007.451| done in 0.00 seconds
000007.451| World loaded
000007.451| Total load time: 1.78
000009.701| r3dNetwork: Creating client
000009.718| IP: 192.168.2.2
000009.718| r3dNetwork: connecting
000009.769| Acquired base profile data for 6.379766
000009.864| writeGameOptionsFile: Saving settings to C:\Users\Mikael\Documents\Arktos\WarZ\gameSettings.ini
000009.926| Creating dynamic buffer of size 0.02 MB
000013.891| r3dNetwork: Creating client
000013.908| IP: 192.168.2.2
000013.908| r3dNetwork: connecting
000015.222| r3d: device is lost
000016.611| r3dNetwork: external ip: 87.95.69.176:20480
000016.611| connected to master server peer00
000077.078| r3dNetwork: Deinitialize
000141.802| r3dapp: SysCmd: f120
000141.805| d3d: starting to reset device
000141.807| released
000142.063| reseted
000142.679| restored (1). reset ok
000144.351| r3dNetwork: Creating client
000144.369| IP: 192.168.2.2
000144.369| r3dNetwork: connecting
000147.058| r3dNetwork: external ip: 87.95.69.176:20528
000147.058| connected to master server peer00
000148.043| obj_Zombie::FreePhysSkeletonCache:000148.043| done in 0.00 seconds
000148.044| r3dNetwork: Deinitialize
000148.335| r3dNetwork: Creating client
000148.353| IP: 192.168.2.2
000148.354| r3dNetwork: connecting
000150.649| r3dNetwork: external ip: 87.95.69.176:20531
000150.824| writeGameOptionsFile: Saving settings to C:\Users\Mikael\Documents\Arktos\WarZ\gameSettings.ini
000150.825| userSettings: Saving settings to C:\Users\Mikael\Documents\Arktos\WarZ\userSettings.xml
000150.825| SetHomeDir: Levels\Colorado_V2
000150.825| We have 3766 MB texture memory
000150.825| r3dFile: can't open levels/colorado_v2/loadingscreen2.dds
000150.934| r3dFile: can't open Data//MeshProperties.xml
000150.935| r3dFile: can't open Levels\Colorado_V2/wind.cfg
000150.935| Loading 'Levels\Colorado_V2/LevelSettings.xml'
000150.941| r3dFile: can't open data/shaders/texture/cclut3d/cameradrone.dds
000150.943| Loading sky texture: Data/SkyDome/wz_night_02c.dds
000151.213| Unloaded 0.0 MB STATIC decal textures
000151.213| Unloaded 0.8 MB DYNAMIC decal textures
000151.213| Loading decal library Data\Decals\library.xml.
000151.214| Loading decal library Levels\Colorado_V2\decals.xml.
000151.233| Loaded 0.7 MB STATIC decal textures
000151.240| Loaded 0.2 MB DYNAMIC decal textures
000151.240| LoadLevel_MatLibs...
000151.240| LoadLevel_Objects...
000151.710| r3dFile: can't open data/objectsdepot/_roads/textures/roadasphalt01_s.dds
000152.036| TERRAIN: LOADING Levels\Colorado_V2\TERRAIN
000152.352| TERRAIN3: Finished reading script file
000152.361| r3dTerrain3::CreateMipFile: we have 146.09 GB free space.
000152.363| r3dTerrain3::CreateMipFile..000165.333| r3d: device is lost
000165.333| d3d: starting to reset device
000165.334| released

Also i've tried to verify integrity of game cache & reinstallation, didn't work.

[The doctor is in]

go to windows application/system log and post the error that windows records.


ok try renaming

C:\Users\<username>\Documents\Arktos

to like

C:/Users/<username>/Documents/Arktos.org

and see if issue goes away

if that does not work try deleting local copy and deleting C:\Users\<username>\Documents\Arktos and reinstalling from scratch


if u continue to have problems contact hammerpoint support

[swoopy]

I tried deleting Arktos folder, didnt help :S

[SKY]

have u fix the problem yet?

[swoopy]

Originally posted by SKY:

have u fix the problem yet?

Yes, i fixed it by deleting appdata/local/arktos folder (its hidden, so you have to enable hidden folders)

[SKY]

where can i find appdate

[SKY]

thanks man i fixed

[Izze]

--- Log started at Mon Dec 05 11:40:18 2016

000000.291| Checking for D3D11
000000.537| Game Version: Infestation: NewZ v1.1.5 (build: Dec 3 2016 01:53:10) - final
000000.537| Available memory: 16266 MB
000000.574| r3dFS: version:December 4, 2016 17:04, 45110 files
000000.740| Can't open file "game.ini"
000000.740| Can't open file "local.ini"
000000.740| readGameOptionsFile: found INI at C:\Users\Juan Magariños\Documents\FredaikisAB\NewZ\gameSettings.ini
000000.740| Can't open file "local.ini"
000000.740| writeGameOptionsFile: Saving settings to C:\Users\Juan Magariños\Documents\FredaikisAB\NewZ\gameSettings.ini
000000.755| readInputMap: found file at C:\Users\Juan Magariños\Documents\FredaikisAB\NewZ\inputMap.xml
000000.755| writeInputMap: Saving settings to C:\Users\Juan Magariños\Documents\FredaikisAB\NewZ\inputMap.xml
000000.758| userSettings: found file at C:\Users\Juan Magariños\Documents\FredaikisAB\NewZ\userSettings.xml
000000.759| userSettings: Saving settings to C:\Users\Juan Magariños\Documents\FredaikisAB\NewZ\userSettings.xml
000000.762| SOUND: initializing sound system
000000.842| SOUND: '1' sound drivers found
000000.844| SOUND: sound caps = 0xF8, speakermode= 2
000000.844| SOUND: sound driver 'Speakers (Realtek High Definition Audio)'
000001.072| SOUND: sound system ready
000001.072| FMOD: LoadSoundEffects: Loading from Data\Sounds\Sounds.fev
000002.125| Starting Voip..
000002.125| Starting voice
000002.125| Client lib version: 3.0.2 [Build: 1342695053] SDK
000002.197| Playback device: Speakers (Realtek High Definition Audio) (default)
000002.197| Capture device: Microphone Array (Realtek High Definition Audio) (default)
000002.197| Voice Done.
000002.197| Done!
000002.219| Input Devices enabled: Mouse, Keyboard
000002.441| VMEM As seen through DDRaw: 128
000002.441| VMEM As seen through WMI: 0
000002.441| Setting mode: 1920x1080x32 Flags=0
000002.460| NVApi successfuly initialized.
000002.460| NVApi: stereo is not available. Stereo driver not installed?
000002.462| Adapter: Intel(R) HD Graphics 520
000002.462| igdumdim32.dll 20.19.15.4360
000002.462| Monitor: \\.\DISPLAY1 (1920x1080)
000002.475| r3dRenderLayer::SetMode(x=1920,y=1080,bpp=32,windowed=0,hz=60)
000002.476| Creating d3d device
000002.590| NVApi: failed to create stereo handle!
000002.590| GPU supports D3DQUERYTYPE_TIMESTAMP
000002.590| GPU supports D3DQUERYTYPE_TIMESTAMPFREQ
000002.590| D3D hack support = NullRT: 1, hwPCF: 1, IntZ: 1, ResZ: 1
000002.591| We have 4079 MB texture memory
000002.626| r3dFont: Creating Verdana 10pt
000002.629| r3dFont: Finished creating Verdana 10pt
000002.630| Loading shaders...
000002.634| Crashed!!! - End of Log File!

I got the same issue

[LoL13]

Hi! I have a problem the game is now available проблемма.Infestation.exe has stopped working.

[Riddivk]

i read that on other post.

Dear Players,

We regret to inform you that Infestation Survivor Stories Classic will officially shut down December 15th, 2016. ISS Classic will continue to operate up until this date but as of midnight all servers will be shut down permanently. All GC purchase options have already been disabled, and the game is no longer available for purchase on Steam.

It has been a wild 4 year ride of full of memories and amazing gaming experiences but unfortunately the game is no longer able to sustain enough players to keep itself online. We are very grateful for the awesome community we have and all of your suggestions and feedback that helped make this game a place many players were proud to call home for many years. We urge all players to spend any remaining GC balances they may have and try to have as much fun as you can before the servers are shut down. Thanks for all the wonderful memories everyone :)

While ISS Classic is no more - it’s legacy is carried on! We are proud to present Infestation: NewZ - an official re-work of Infestation: Survivor Stories, created by new independent developers. Team up with your friends and participate in the best Zombie PvP MMO experience that also features a wide selection of different game modes. Best of all? Its free-to-play!

[Xertez]

Originally posted by Riddivk:

i read that on other post.

Dear Players,

We regret to inform you that Infestation Survivor Stories Classic will officially shut down December 15th, 2016. ISS Classic will continue to operate up until this date but as of midnight all servers will be shut down permanently. All GC purchase options have already been disabled, and the game is no longer available for purchase on Steam.

It has been a wild 4 year ride of full of memories and amazing gaming experiences but unfortunately the game is no longer able to sustain enough players to keep itself online. We are very grateful for the awesome community we have and all of your suggestions and feedback that helped make this game a place many players were proud to call home for many years. We urge all players to spend any remaining GC balances they may have and try to have as much fun as you can before the servers are shut down. Thanks for all the wonderful memories everyone :)

While ISS Classic is no more - it’s legacy is carried on! We are proud to present Infestation: NewZ - an official re-work of Infestation: Survivor Stories, created by new independent developers. Team up with your friends and participate in the best Zombie PvP MMO experience that also features a wide selection of different game modes. Best of all? Its free-to-play!

this was posted 3 years ago lol

[Hnog]

Me ajuda com esse erro pf. eu estava no meio do jogo, quando ele crashou e depois não entrou mais, fica aparecendo esse erro...

INFESTATION NEW Z HAS STOPPED WORKING

Please send us this erro report (103 KB) to help fix the problem and improve this software.

_What does this report contain?_

_Provide addtional info about the problem (recommended)._

'By pressing the ''Send report'' button, I confirm that I am familiar with the contentes of the reports and accept the terms of the Privacy Policy.

.Privacy Policy.