Constant error 38 crashes

[Shagglehod]

I have tried literally every solution on google, reddit, the steam community, and friends that I can find, and the game constantly gives me an error 38 crash. I know it's not my graphics card being too weak despite falling below the min. requirements because the game runs fine, and people with even 970s are reporting this issue. I can play for about 5 minutes before it crashes.

Can ANYONE help me fix this broken-ass game?

[GRC-Niclas]

I have the same problem. After the first video it crashes.
My grafickard is an Nvidia GeForce GTX 580
Please help soon.

[Provulies]

Same problem, I have a 780ti and I can run every other game perfectly but I keep getting this crash as well.

The game itself is really damn fun but it just runs like ♥♥♥♥ please help.

[MrNocifx]

Same problem, you can read the error message :

A fatal error occured in the gaphics driver.
Code:38
Result : 'Device Removed, Reason : DXGI_ERROR_DEVICE_HUNG: Graphics device stopped
responding. There might be infinite loop in a GPU program.'

Just Cause 3 will now exit.
Any unsaved progress will be lost.



My computer :


NVIDIA GeForce GTX 560 TI
I7-2600K CPU @ 3.40 GHz
Windows 7
DirectX 11

Need help plz :'(

[MusashiWins!]

I have the same exact issue. R9 200 series AMD card and motherboard. I can play for up to 30 minutes occasionally before the crash, but I've never played the game without getting this or a similar crash. It's ridiculous.

[SlimJim4567]

IDK if you guys saw the post that was pinned about this issue, but me and a few others found that we all had factory overclocked graphics cards, and thougth this may have been part of the issue. Do you guys all have overclocked or factory overclocked GPUs? I am no longer getting the error message(was getting everytime I started the game) I created a profile for JC 3 in nvidia control panel and set performance from adapative to perfer maximum and I set the power target in MSI afterburner to 107% (I had to tweek this a bit to get it to where it didn't crash at various points while playing but last night after setting to 107% I played for several hours staying above 60fps, didn't get any graphical glitches or crashes.) Also this could have been where I was in the game, ive noticed that sometimes these crashes I experienced were happening consistently in certain areas.

[BlackEyes]

same problem

[Humor4Fun]

Here's what I did that seems to have done something for me, hopefully it helps someone else too. After doing this I managed to play for 3 hours (could previously only play until an explosion occurred) and then the game crashed with a proper "report this error to JC3 devs" kinds of box. But then I relaunched and didn't have any troubles for another 4 hours until I turned it off.

1. Update nVidia drivers
2. Apply GeForce Experience recommended settings
3. Disable Screen Space Reflection
4. Disable SLI
5. Set PhysX dedicated to secondary GPU (the one not connected to display)
6. Verify Game Cache
7. Disable any overclocking configs and software and reboot computer

My system specs:
CPU: i7-6700k
RAM: DDR4 4x8GB
GPU: 2x MSI GTX-770 (2gb)
OS: Windows 10 Pro x64

[ABL3_MARK]

Originally posted by Abaddon:

I have tried literally every solution on google, reddit, the steam community, and friends that I can find, and the game constantly gives me an error 38 crash. I know it's not my graphics card being too weak despite falling below the min. requirements because the game runs fine, and people with even 970s are reporting this issue. I can play for about 5 minutes before it crashes.

Can ANYONE help me fix this broken-♥♥♥ game?

I know exactly how you feel. maybe my post will help you out. i was just about to refund this POS port but ONLY because the short time i was having between crashes was so fun i decided to give it another shot and its working for me now.
http://steamcommunity.com/app/225540/discussions/2/487877107133219081/

[Sunny Senpai]

Its happening when I overclock my GPU, it runs fine otherwise

[halb leere dampf + ventil im aug]

------------------
also getting same error. newest patches don´t help.
----------------------------------------------------------------------------------------------------------------------------------------
A fatal error occured in the gaphics driver.

Code:38
Result : 'Device Removed, Reason : DXGI_ERROR_DEVICE_HUNG: Graphics device stopped
responding. There might be infinite loop in a GPU program.'

Just Cause 3 will now exit.
Any unsaved progress will be lost.

-----------------------------------------------------------------------------------------------------------------------------------------
my system:

Asus P5Q-Deluxe
Intel Core 2 Duo E6850, 3000 MHz DualCore
8GB Dual-Channel Corsair XMS2 DHX CM2X2048-6400C4DHX
ASUS GTX 580 (ENGTX580 DCII/2DIS/1536MD5) 1.5 GB GDDR5
-------------

[dab88]

Managed to fix the same issue by underclocking my GPU:
https://www.youtube.com/watch?v=cInR-04pzZk

[M4n4g3r]

Hello guys
Yesterday I bought JC3 and after a long download phase I was really excited to finally play it. But this sh** constantly crashes with a stupid error message "game loop"...
I googled and found some theories like: Factory overclocked graphiccards are affected by this issue. Try to underclock. I have a GTX 580 from Zotac which is factory overclocked

After multiple tries I finally found a setting that worked SOMETIMES. I set the core clock from 825 to 426. But I couldn'reach the third trailer without an abort with the error 38.

So I googled again and tried other suggestions like new Windoes Profile, Compatibilitymode, disable second monitor, fix voltage for the grca but nothing helped

After 6 hours I went to reddit for a cooldown. I stack over an article where a user says: enable Screen Space Reflections.

https://www.reddit.com/r/JustCause/comments/3uxli8/pc_crashing_post_opening_cutscene/



**************************************

For everbody who just want to play: set Screen Space Reflections to ON

[Scott_266]

Originally posted by M4n4g3r:

**************************************

For everbody who just want to play: set Screen Space Reflections to ON

I had my SSR ON by default. I still get the error 38 crashes all the time. Sometimes I can play for 20 minutes without a crash, other times it crashes within 15 seconds of starting the game.

I also tried underclocking the core clock by 10% and didn't notice any difference in the frequency of the error 38 crashes.

My system:
Win 10 64-bit
Intel Core i5-3570K
ASUS P8Z77-V PRO
AMD 7870 (I'm using this temporarily because I was having other problems with my EVGA GeForce GTX 780 SC)

[TiOui]

Good for me. I was not able to play the game without crashing. My GPU is a MSI 980ti gaming, I clocked the core at -90 to set it at 1000mhz as a reference card and no more crash. Since I get arround 90..100 fps underclocked, it doesn't really mather and it's great.

It's strange by the way. Usually, I overclock my card +110 and no problem at all with none of my games.

My system:
Win 10 64-bit
Intel Core i7-4790
16gb ram
MSI GTX980ti gaming edition 6gb

[EdNug]

Strange. I never got this error with about 16 hours of play but today I got it twice. The only change was that I had done a clean install of Win 8.1 and put on a liquid cooler for my processor.

GTX 970
16gb RAM
I7