game not launching

[PoiZon]

It was playable 2 days ago, clocked in 12 hrs and now since yesterday it doesn't open. Game closes after ubi connect cloud sync page. not a system requirement issue as i had already played for hours at avg 90 FPS. i tried -dx11 command on both steam and ubi still no success.
i can see many players facing same issues worldwide. Kindly suggest any fix if somebody has overcome it.

[Silly Oaska]

same problem, i also cant run watch dogs 2 now, my spec 16 gb ram intel core i513420H RT 2050 4gb SSD NVMe 512gb

[F3NEK]

same thing I'm afraid tried hours worth of trying to fix it to no avail. None of my Ubi games are working.

[kentoyrockwell]

I am experiencing the same issue.

[Kash Blaze]

Originally posted by kentoyrockwell:

I am experiencing the same issue.

ANY solution?

[maxi878]

I have the same problem, the game does not start when I open it on my laptop

[PoiZon]

Originally posted by maxi878:

I have the same problem, the game does not start when I open it on my laptop

I believe it was resolved back then. Very sad it's still broken.

[Ubi-WheelyDuck]

Originally posted by PoiZon:

Originally posted by maxi878:

I have the same problem, the game does not start when I open it on my laptop

I believe it was resolved back then. Very sad it's still broken.

Hey guys,

Sorry to hear that you have been having trouble playing the game.

If this is persisting then I would recommend to complete the steps in our pc troubleshooting guide[www.ubisoft.com] in full to configure your device for the game.

Any trouble, just let us know.

- Ubisoft Support

[KenTWOu]

Originally posted by PoiZon:

I believe it was resolved back then. Very sad it's still broken.

He's trying to launch the game on a laptop, it's a big can of worms on top of already existing ones the game has.

[DezireS♥]

Originally posted by Ubi-WheelyDuck:

Originally posted by PoiZon:

I believe it was resolved back then. Very sad it's still broken.

Hey guys,

Sorry to hear that you have been having trouble playing the game.

If this is persisting then I would recommend to complete the steps in our pc troubleshooting guide[www.ubisoft.com] in full to configure your device for the game.

Any trouble, just let us know.

- Ubisoft Support

Already did this, and its still the same. Even tried reinstalling the game & Ubisoft Connect. It was playable just fine, and the next day, it kept on crashing. Did anyone found a way to fix this already, aside from the pc troubleshooting guide, as those didn't help at all.

[PoiZon]

Originally posted by DezireS♥:

Originally posted by Ubi-WheelyDuck:

Hey guys,

Sorry to hear that you have been having trouble playing the game.

If this is persisting then I would recommend to complete the steps in our pc troubleshooting guide[www.ubisoft.com] in full to configure your device for the game.

Any trouble, just let us know.

- Ubisoft Support

Already did this, and its still the same. Even tried reinstalling the game & Ubisoft Connect. It was playable just fine, and the next day, it kept on crashing. Did anyone found a way to fix this already, aside from the pc troubleshooting guide, as those didn't help at all.

Try to contact Ubi support from Uplay. They may help you resolving the issue.

[KenTWOu]

Originally posted by DezireS♥:

Even tried reinstalling the game & Ubisoft Connect

It's kinda pointless to reinstall games nowadays. All you need to do instead is open the folder, the game stores its settings in, and rename/delete either the entire folder or the game's config file, and then just reinstall DirectX and VC++ Redistributables the game requires.

The settings folder is located here:
%USERPROFILE%\Documents\My Games\Watch Dogs Legion\

The config file is this one:
WD3_GamerProfile.xml

Also deleting these files inside the settings folder might help:
pipelinecache\1002-73ff-52171849-c7_pipelines.bin
pipelinecache\pso_usage_win64_out.bin

Originally posted by DezireS♥:

It was playable just fine, and the next day, it kept on crashing.

Not enough information. Tell us the exact moment the game crashes. If it's an immediate crash, it's probably related to game settings. See above.
if it crashes later after a couple of intro videos, it's probably overlays. Turn off Steam, Ubisoft Connect overlays, all other overlays you have, close all background software, just in case.
If it's later during loading screens, it's probably gfx settings, cache related. Clear you gfx card shader cache or change DirectX renderer either in game or through launch options adding -DX11 or -DX12 there, etc. etc.