achievement not unlocking

[Jackie Paper]

Catchy Tune
Deliver a result of Steel Nomad with audio.

I done it twice and I have the audio on but its not unlocking.

[UL_Jarnis]

Sorry, unable to say why without more information. Most likely explanation is that some component of your system is not detected properly and non-valid results cannot get achievements. View result online and post a link to your result on 3dmark.com if anything is showing as not recognized and we'll fix that.

[LillePuus]

I have this issue as well. I tried several achievements. For example: "It's over 9000!!!". Link to test [www.3dmark.com]. I believe it should unlock. The test is also marked as valid. Did several tests and should've gotten several achievements, but none so far.

[Huperspace]

LillePuus původně napsal:

"It's over 9000!!!". Link to test [www.3dmark.com].

Is limited to "Time Spy" benchmark (read the description better)

[LillePuus]

Huperspace původně napsal:

LillePuus původně napsal:

"It's over 9000!!!". Link to test [www.3dmark.com].

Is limited to "Time Spy" benchmark (read the description better)

Linked the wrong one. (chill out)

[UL_Jarnis]

From our admin interface:

"Not a Steam account"

If you submit results to an 3dmark.com account that is not linked to a Steam account, it cannot award achievements to your Steam account.

This is in fact bit surprising, Steam version of 3DMark should only submit to an account linked to the Steam ID of that account.

Do you have two 3DMark.com accounts (one with email+password, one with steam sign-in)? If so, merge the two under settings - account merge on 3dmark.com and then try again.

[Xobeloot]

UL_Jarnis původně napsal:

From our admin interface:

"Not a Steam account"

If you submit results to an 3dmark.com account that is not linked to a Steam account, it cannot award achievements to your Steam account.

This is in fact bit surprising, Steam version of 3DMark should only submit to an account linked to the Steam ID of that account.

Do you have two 3DMark.com accounts (one with email+password, one with steam sign-in)? If so, merge the two under settings - account merge on 3dmark.com and then try again.

This isn't making sense. What changed? I've been using this program for years via my steam account with 69 hours in the application. I used to get achievements just fine. In settings, it shows login accounts as "3dMark, Steam". It does not matter whether I log in via my 3dMark account using my email/pass, or with the steam login button. Both methods take me to the same account with the same results. Choosing to merge does nothing.


I've gone as far as to select "delete account" which also does nothing. I can still login using either my e-mail/pass, or the login w/ steam and here we are again. Still on the same account, same keys, same account linked.

Something is broken.

[Xobeloot]

And now from messing with it, it now has 3d mark, steam and google listed as login accounts. I can't delete the account to start over again as it says it will delete all of my paid keys and deactivate them. I guess I need to contact support directly. What a mess.

[Xobeloot]

Jackie Paper původně napsal:

Catchy Tune
Deliver a result of Steel Nomad with audio.

I done it twice and I have the audio on but its not unlocking.

Sorry for hijacking your thread

[Jackie Paper]

Xobeloot původně napsal:

Jackie Paper původně napsal:

Catchy Tune
Deliver a result of Steel Nomad with audio.

I done it twice and I have the audio on but its not unlocking.

Sorry for hijacking your thread

I dont think that. No worries.

[UL_Jarnis]

Xobeloot původně napsal:

And now from messing with it, it now has 3d mark, steam and google listed as login accounts. I can't delete the account to start over again as it says it will delete all of my paid keys and deactivate them. I guess I need to contact support directly. What a mess.

I replied to your ticket.

DO NOT delete 3dmark.com account unless your intention is to permanently stop using 3DMark. Licenses will not be released on account delete and the license cannot be reused with a new account.

The specific issue was partially due to Steam API issues that showed incorrect data to our admin interface, leading me to believe that your account somehow was not properly linked to your Steam ID. This is incorrect, it is perfectly fine.

[Xobeloot]

Got it. I appreciate your help. Things are unlocking as-intended again!