CRASH ON STARTUP

[sandwich]

First off this is not my problem its my grandfather's (who is a pilot and loves flight sims and wants to fly with me) I copied one of his crash logs can someone tell me why hes crashing? it happens right when he opens the game it runs for like 2 seconds then crash





# -------------- 20160114-233503 --------------

# C0000005 ACCESS_VIOLATION at 70C44C1E 00:00000000
00000000 00000000 0000:00000000
70C44C1E 0014F220 0000:00000000 CreateDirect3D11SurfaceFromDXGISurface()+10EBE
47C6B7E5 0014F290 0000:00000000 ??1DX11Renderer@RenderAPI@@QEAA@XZ()+2EC25
49DD64AF 0014F3F0 0000:00000000 ?addMSAAShaderDefine@PostEffectBase@PostEffects@@IEAA_NAEBVTexture@render@@AEAV?$vector@VDefinePair@render@@V?$allocator@VDefinePair@render@@@ed@@@ed@@@Z()+3D5F
49DD2A79 0014F420 0000:00000000 ?addMSAAShaderDefine@PostEffectBase@PostEffects@@IEAA_NAEBVTexture@render@@AEAV?$vector@VDefinePair@render@@V?$allocator@VDefinePair@render@@@ed@@@ed@@@Z()+329
4A9A6EE4 0014F480 0000:00000000 ?initPostEffects@SceneManager_Implement@@AEAAXXZ()+234
4A9A96CC 0014F500 0000:00000000 ?StartInterface@SceneManager_Implement@@UEAAXXZ()+21C
4A9A541D 0014F5F0 0000:00000000 ??0SceneManager_Implement@@QEAA@XZ()+87D
4A9B050A 0014F630 0000:00000000 ?CreateSceneManager@smSceneManager@@SAXXZ()+2A
163A150B 0014F710 0000:00000000
163A0769 0014F790 0000:00000000
1646A4E1 0014FE40 0000:00000000
1646D6C5 0014FE80 0000:00000000
76298102 0014FEB0 0000:00000000 BaseThreadInitThunk()+22
770EC2E4 0014FF00 0000:00000000 RtlUserThreadStart()+34

[kazereal]

First thing: check PC requirements:
http://steamcommunity.com/app/223750/discussions/0/490121928350689330/

DirectX 11 is required with the new graphics engine.

[sandwich]

I did and he has no problems. his PC is fine

Publicado originalmente por kazereal:

First thing: check PC requirements:
http://steamcommunity.com/app/223750/discussions/0/490121928350689330/

DirectX 11 is required with the new graphics engine.

[fearlessfrog]

Try step (3) in here

http://steamcommunity.com/sharedfiles/filedetails/?id=476652814

[Hadji]

Could you provide full specs of his PC? CPU? GPU? Discs? RAM? Makes it much easier to troubleshoot. "Fine" is a relative term...

[Olde]

telling us he meets requirements......well runs for 2 seconds and crashes these access violations seem to lead to RAM/memory either issues or not enough. providing specs might lead to a reason.....the first step in trouble shooting DCS crashes.....A. RUN DCS REPAIR. B RESTART COMPUTER C. C++/operating system not up to date. this game REQUIRES 8GB of ram and should suggest 16. i got money less then 8gb ram....just a guess.

[sandwich]

Publicado originalmente por OldE:

telling us he meets requirements......well runs for 2 seconds and crashes these access violations seem to lead to RAM/memory either issues or not enough. providing specs might lead to a reason.....the first step in trouble shooting DCS crashes.....A. RUN DCS REPAIR. B RESTART COMPUTER C. C++/operating system not up to date. this game REQUIRES 8GB of ram and should suggest 16. i got money less then 8gb ram....just a guess.

Publicado originalmente por El Hadji:

Could you provide full specs of his PC? CPU? GPU? Discs? RAM? Makes it much easier to troubleshoot. "Fine" is a relative term...

This is his PC yes he only has 6gb of ram and it says it needs * but my brothers computer only has 4 and he can run it fine :P

http://h20564.www2.hp.com/hpsc/doc/public/display?docId=c03069179

[Hadji]

Get an error when trying to open the link you provided.

[sandwich]

Publicado originalmente por El Hadji:

Get an error when trying to open the link you provided.

then just google HP Smarttouch 520-1407c

[Hadji]

Got it working now and as far as I can tell that laptop isn't 'fine' since a HD 2000 only has DirectX support up to Dx10. As mentioned above DCS 1.5 requires Dx11.

[sandwich]

i had him check dxdiag and it said dx 11.1

Publicado originalmente por El Hadji:

Got it working now and as far as I can tell that laptop isn't 'fine' since a HD 2000 only has DirectX support up to Dx10. As mentioned above DCS 1.5 requires Dx11.

[Hadji]

Well the HD 2000 only supports all Dx features up to version 10.1 according to the manufacturer. (It even says so on the page you linked to)

[sandwich]

Publicado originalmente por El Hadji:

Well the HD 2000 only supports all Dx features up to version 10.1 according to the manufacturer. (It even says so on the page you linked to)

Ok but for some reason he has 11.1 i checked. but besides that is there anything else wrong?

[Hadji]

Low amount of RAM, not the fastest CPU (1.5 is still CPU hungry) and no Dx11 support is not a good combo to be honest and there is no way you can get it to run without Dx11 I'm afraid...

[Olde]

you can say what you want......back with 1.2 you could get away in single player with 4gb of ram......but with new 1.5 like you downloaded there's not chance....even with 6....i play multi player and see it regularly use 10+GB ram......the less you have the more you force the game to unload to disk which causes lag.....while it may "RUN" it would be one choppy crappy experience. just tell him to TRY the <properties<BETAS<last 32 BIT 1.2 VERSION

[kazereal]

Publicado originalmente por andy (selling all hats):

Publicado originalmente por El Hadji:

Well the HD 2000 only supports all Dx features up to version 10.1 according to the manufacturer. (It even says so on the page you linked to)

Ok but for some reason he has 11.1 i checked. but besides that is there anything else wrong?

Depending on where you checked that it might mean different things..

It might have software for new DirectX installed with OS but that does not mean the hardware supports using all those features.

In the past games had lots of code to check for specific DirectX capabilities (caps flags) and sometimes had software emulation of those missing. Eventually the amount became so large it does not make sense any more and doing things that way won't work any more: essentially software depend that hardware must have certain feature level supported to function at all.