Can not run this game, Microsoft .NET Framework error

[Connor McLoud]

I have read on this forum an update has fixed this but apparently not for me. I have just bought this game and use windows 10.

[Zyddie]

Hey Connor.

This means you have to install it via windows update.
Go into your control panel and run a windows update and it should work.

If you still have issues afterward do post here and we will find you a direct way to do it.

//BFG Zyddie

[Connor McLoud]

Thank you for your quick reply!
I have windows 10 so updating does not go through Control Panel (there is no option) but I have checked for updates in Settings. Windows says I am up to date.

[Zyddie]

Hey Connor.

Go into your steam library and find the game.
Right click > Local Files
Click > Browse Local FIles.
go into the folder named _CommonRedist
Then into the folder named DotNet

Both 3.5 and 4 is supposed to have their install files in there you should be able to install it that way.

//BFG Zyddie

[Connor McLoud]

I appreciate the help :)

Executed both exe files and got a message while installing 4 that it or a newer version was already installed and I could not install it again.

[Connor McLoud]

By the way the error I'm getting is:
Could not find file C:\Users\username\Documents\Giana Sisters - Twisted Dreams

I've checked the path and there is indeed no such file or folder.

[Zyddie]

Hey Connor.

That one is out of my skillset, so gonna forward it to QA they will respond asap.

//BFG Zyddie

[Connor McLoud]

Thanks and thanks!

[Zyddie]

Hey Connor.

Are you sure that your steam and game is running as admin so it has full access? As that seems to be a common issue when that error shows up.

//BFG Zyddie

[Connor McLoud]

Hello,

I do not know how to run the game as Administrator but I ran Steam as Administrator and received the same error.

[Zyddie]

Originally posted by Connor McLoud:

Hello,

I do not know how to run the game as Administrator but I ran Steam as Administrator and received the same error.

Hey again.

Did you try to do a full install as admin?
So run steam as admin and reinstall Giana Sisters.

//BFG Zyddie

[Connor McLoud]

Originally posted by BFG Zyddie:

Originally posted by Connor McLoud:

Hello,

I do not know how to run the game as Administrator but I ran Steam as Administrator and received the same error.

Hey again.

Did you try to do a full install as admin?
So run steam as admin and reinstall Giana Sisters.

//BFG Zyddie

Hello and thanks :)
I did just that, uninstall Giana Sisters, close Steam, then run Steam as Administrator and install the game again. Unfortunately I still get the same error: Could not find file C:\Users\username\Documents\Giana Sisters - Twisted Dreams

[Zyddie]

Hey again Connor.

You can do the same with the game (exe). So you should simply go to the installation folder of the game (normally C:\Program Files (x86)\Steam\steamapps\common\Giana Sisters Twisted Dreams\) and look for the file “GSGameExe.exe” -> DX10/11 or “GSGameEXE_DX9.exe” -> DX9. Right click and run as admin. If this is not working, maybe you have to start the Launcher as admin. This exe is in the sub-folder …\launcher\

If this is not working, try to create the missing folder yourself. So you should go to “C:\Users\username\Documents\” and create a folder with the name “Giana Sisters - Twisted Dreams”.

After you´ve done second part contact me then I can send you the files it should contain via email/discord or what way you prefer.

//BFG Zyddie

[Connor McLoud]

Hello again :)

I continue to receive the same error when launching GSGame.exe and GSlauncher.exe as Admin.
So I have created a folder with the name: Giana Sisters - Twisted Dreams as you suggested in C:\Users\username\Documents\

I prefer to receive the files via email. If you read this perhaps you could send me a personal message :)

[firegate666]

It took me quite some googling to figure this issue out. The cause is Windows Defender the option to write protected from apps. If you have a custom AV tool, you have to look there (in my case Bitdefender). Just go to the settings. It should be something like "file / folder protection". Then you can go to protected folders and remove the documents folder from the settings. That is it.

[firegate666]

that is the post explaining it https://answers.microsoft.com/en-us/windows/forum/windows_10-files/cant-save-to-documents-folder-after-fall-creators/b1274473-6dcd-4bbf-8040-6ba1bc79287f