Game freezes and crashes at start up using both vulkan and dx 11 - Modern ddr 5 system

[xShapelessx]

everything is up to date. I do tech support for a living, so let's just not go over the basics and assume I have.

Why the *** is this game not working? I am not the only one

UPDATE:

Game has been fine since disabling various 3rd party software on the computer within task manager > services. I highly recommend everyone disable aura sync for example.

[ICBUDI]

Hey have you found any solution? I've gone through a lot of troubleshooting already myself. I checked everything on my end is up to date and I have a laptop that runs most games on their highest settings with no issues, and would crash on startup or once I got to the character select screen.

[Ubi-Kubiq]

Hey everyone,

thanks for reaching out.

I am sorry to hear that you are having issues with the game crashes.

We'll do our best to help you solve this problem.

Can you please let us know the following:
Do you get any error messages when the game crashes? If so, would you be able to send us a screenshot of the error?
How long have you been experiencing this issue?
Is the game installed on the SSD drive?

In the meantime please complete all the steps listed in this guide, those steps solve the common issues with the game -> https://ubi.li/v2ZTY

Please keep us updated on the situation.

[xShapelessx]

Game has been fine since disabling various 3rd party software on the computer within task manager > services. I highly recommend everyone disable aura sync for example. It was causing my games to take like 30 seconds to launch on a system with a 700 dollar cpu lol

[Ubi-Kubiq]

Hey xShapelessx,

thanks for getting back to us and letting us know what was causing the problem.

I will be locking this thread for now. Should you have any further questions or concerns, please don't hesitate to contact us again.