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Sorry to hear that you are having trouble.
Can I just check that you are using Ubisoft Connect rather than UPlay?
Many thanks,
- Ubisoft Support
Could you guys tell us if the issue persists as of today?
If so, what have you tried so far?
Thanks.
- Ubisoft Support
Yes the problems still exist.
What's the point of what we've tried?
We bought this product...
it's up to you to make it acceptable to use the product, not us!