Constant crashing

[Fruit Man]

My game crashes all the time even though I have 0 problems running the game itself. I have a 3060ti and an i9 11900k. Anyone have a fix?

[Dralora]

Same issue here, there doesn't seem to be a fix.

[Clerericus]

the constant crashing is because Ubi not giving any option to choose DX11, instead it instantly chooses vulkan, which have more problems then what it solves.

The workaround is there in the forum already there are 3 ways you can do it

The first one

1. Right Click on your game
2. Go to Properties
3. Set Launch Options...
4. Enter this command below

"FULL PATH TO GAME.EXE" %command%

E.g. "G:\SteamLibrary\steamapps\common\Ghost Recon Breakpoint\GRB.exe" %command%

The second one
1. Rename "GRB_Vulkan.exe" to "GRB_vulkan.exe.old"
2. Rename "GRB.exe" to "GRB_Vulkan.exe"

This should fool steam into using DX11 instead of Vulkan.

and the third one
is using a third party app called Steamedit, which you can found in google.

[76561199205081135]

Originally posted by Clerericus:

the constant crashing is because Ubi not giving any option to choose DX11, instead it instantly chooses vulkan, which have more problems then what it solves.

The workaround is there in the forum already there are 3 ways you can do it

The first one

1. Right Click on your game
2. Go to Properties
3. Set Launch Options...
4. Enter this command below

"FULL PATH TO GAME.EXE" %command%

E.g. "G:\SteamLibrary\steamapps\common\Ghost Recon Breakpoint\GRB.exe" %command%

The second one
1. Rename "GRB_Vulkan.exe" to "GRB_vulkan.exe.old"
2. Rename "GRB.exe" to "GRB_Vulkan.exe"

This should fool steam into using DX11 instead of Vulkan.

and the third one
is using a third party app called Steamedit, which you can found in google.

Thanks for sharing these workarounds !

The thread has been moved to the Player Support section, to bring it the best possible visibility.

I've taken note of the steps shared, including the third-party app, for which I advise to exercise caution when downloading, as we cannot provide support for it.

Fruit Man, Dralora, don't hesitate to let us know if the problem persist after checking the launch options of the game / renaming the exe, or if there's anything else we can help you with !


- Ubisoft Support

[Fruit Man]

Originally posted by Clerericus:

the constant crashing is because Ubi not giving any option to choose DX11, instead it instantly chooses vulkan, which have more problems then what it solves.

The workaround is there in the forum already there are 3 ways you can do it

The first one

1. Right Click on your game
2. Go to Properties
3. Set Launch Options...
4. Enter this command below

"FULL PATH TO GAME.EXE" %command%

E.g. "G:\SteamLibrary\steamapps\common\Ghost Recon Breakpoint\GRB.exe" %command%

The second one
1. Rename "GRB_Vulkan.exe" to "GRB_vulkan.exe.old"
2. Rename "GRB.exe" to "GRB_Vulkan.exe"

This should fool steam into using DX11 instead of Vulkan.

and the third one
is using a third party app called Steamedit, which you can found in google.

First option has worked perfectly so far. Haven't experienced a crash yet since doing it. Thank you so much!!

[igloosfolly]

Did not work in windeers 11 shows up as invalid code 0. if ubisoft wants to sell old games on Steam they should do the right thing and patch them. For the first 150 hours I had no crashes or issues then the low video memory and freezes started happening . Intel 13600k, RTX3070FTW, 48GB of Crucial E die. No issues with any other games on multiple platforms Ubisoft Connect, Xbox for windows , Steam, EPIC etc..

[Ubi-Pegasus]

Hey there igloosfolly

Sorry to hear you're still encountering this issue.

To clarify, did you manage to try out the suggested steps by Clerericus at all?
If these don't work on Windows 11 you could also try to use these on Windows 10.

Additionally, I can suggest trying out our general technical troubleshooting guide [www.ubisoft.com] to see if these might help.

Let me know any updates!

- Ubisoft Support

[Sailorclaw]

Thz for this is working for me now

[76561199207623170]

Originally posted by Sailorclaw:

Thz for this is working for me now

Hi there!

I am glad that it is working for you now, thanks for letting us know

- Ubisoft Support

[Frost]

hello i would like to ask that should i delete the GRB in the properties and then just paste full path to exe as you said or is it GRB -full path to exe ? and do i have to add any %% in the start and end ?

[A Busy Miracle]

Originally posted by Fruit Man:

My game crashes all the time even though I have 0 problems running the game itself. I have a 3060ti and an i9 11900k. Anyone have a fix?

I've only just managed to fix mine by capping my fps to 85 hope this helps anyone

[LeperMessiah]

I also had this issue. When I turned off NZXT CAM (which is an overlay) the problem seems to have gone away.

[Madjouren]

Same issue here, i tried turning off my overclock that i hade on my RAM and that seems to have solved it for me

[Ragady]

I’m currently experiencing this problem and nothing is working to fix it

[Vaas]

I add to the constant crashing report:

I start the game via steam (which lets the player choose between vulkan/Dx11). Game randomly freezes for a few seconds while playing and then crash to windows desktop.

hardware info:
AMD Ryzen 5-3600 / 32GB RAM / Nvidia RTX 3070
Troubleshooting and testing applied to apps/game:

-disabled/enabled Nvidia in-game overlay.
-disabled/enabled ubiplay in-game overlay.
-disabled/enbaled Steam in-game overlay.
-Updated to latest dirver video.
-managed startup applications to minium.
-uninstalled Symantec Antivirus.
-launched the game on Vulkan mode.
-launched the game on DX11 mode.
-Set GRB.exe to "High priority" on running window process.
(avoiding this priority manual change, makes the game go randomly super low on frames Per second)
-verified integrity of files on steam

Any Ubisoft tech support here, thank you in advance for any help you could give me.

[Vaas]

just for you to know, Steam also lets you decide which version will you play, no point to force anything when you can choose, just like any other platform. people ara having issues with DX11 and Vulkan as well.