Game can't even load from Steam

[GenAegis]

First time I tried running it, went through selection between Vulkan and DX11, went with former. Next it opens up ubisoft log in, did that.

now whenever I try to open it from steam, it runs, does a first time set-up, then promptly crashes.

[BlueLightning]

Try running the ubisoft connect first in the background, It probably helps.

[GenAegis]

Tried that - I can see if in my ubisoft connect game library but can't run it from there. Still can't run it on steam :/

[Floorkiller74]

I tried launching it from Ubi Connect and it still kept crashing. I deleted this dumpster fire. Sad, because I bought it to play the DLC. I really loved the game.

[76561199205081135]

Hi everyone !

I've taken note of your reports, as well as your feedback, and I'm sorry to hear that launch Issues are preventing you from enjoying Ghost Recon Breakpoint !

The thread has been moved to the Player Support section of the forum, to bring it the best possible visibility.

In order to isolate the Issue, I invite you to let us know the following :

- Does the problem happen in both the DirectX and Vulkan modes ?

- If yes, does it still occur after checking the steps of our dedicated {LINK REMOVED}PC troubleshooting guide ?

Feel free to reach out if you have questions, or if there's anything else we can help you with !


- Ubisoft Support

[GenAegis]

Hi!

I was able to make it work by un-linking steam from ubisoft and reinstalling both ubiconnect and the game itself.

[76561199415776636]

Originally posted by GenAegis:

Hi!

I was able to make it work by un-linking steam from ubisoft and reinstalling both ubiconnect and the game itself.

Hey GenAegis,

Thank you for sharing the workaround that has worked for yourself!

If any of you have tried the troubleshooting steps mentioned by MrM above, and performed the workaround provided, but still experience the original issue, please let us know, so we can look further into this!

Thanks

- Ubisoft Support

[snickii]

tryed this, didn't work for me

[Ubi-Galaxy]

Originally posted by !sn1ckii! 🌞:

tryed this, didn't work for me

Hey, I'm sorry the game is still crashing for you.

Could you please do a quick test, to check if the issue persists?

- Locate two files called pipelinecache.vk and scimitar_vkpipelinecache.bin in your Documents/My Games/Ghost Recon Breakpoint
- Once you've found the two files, please move them in a different folder and restart your PC.

Please let us know if this workaround fixes the crashes when using Vulkan API.

If the issue persists, do not hesitate to get in touch with us again.

Thank you very much.

- Ubisoft Support

[Kypo]

For me it was a simple fix: Close ubisoft connect if it is already opened, and start the game. It then opened ubisoft connect and linked my game with steam.

[Farsa]

Originally posted by Ubi-Galaxy:

Originally posted by !sn1ckii! 🌞:

tryed this, didn't work for me

Hey, I'm sorry the game is still crashing for you.

Could you please do a quick test, to check if the issue persists?

- Locate two files called pipelinecache.vk and scimitar_vkpipelinecache.bin in your Documents/My Games/Ghost Recon Breakpoint
- Once you've found the two files, please move them in a different folder and restart your PC.

Please let us know if this workaround fixes the crashes when using Vulkan API.

If the issue persists, do not hesitate to get in touch with us again.

Thank you very much.

- Ubisoft Support

having the same issue. how can you make your games and services so ♥♥♥♥? It must be a conscious decision, there's no way... Ubisoft is the worst game company to ever exist...

[SeanLGM]

Originally posted by RMJ:

The ISSUE is with Nvidea Drivers- I use AMD gpu I even run 4k , over 2700 hrs in this game!

YEP the game is broke UBI is an Evil CULT- out to make your life hellp--

People are just clueless!

I've seen you repeat this post in multiple threads where people are looking for help. It's not helpful. Please stop.

[Brother Thunder]

Originally posted by Ubi-MrM:

Hi everyone !

I've taken note of your reports, as well as your feedback, and I'm sorry to hear that launch Issues are preventing you from enjoying Ghost Recon Breakpoint !

The thread has been moved to the Player Support section of the forum, to bring it the best possible visibility.

In order to isolate the Issue, I invite you to let us know the following :

- Does the problem happen in both the DirectX and Vulkan modes ?

- If yes, does it still occur after checking the steps of our dedicated PC troubleshooting guide[www.ubisoft.com] ?

Feel free to reach out if you have questions, or if there's anything else we can help you with !


- Ubisoft Support

It's been over a year, & you people *still* haven't got these problems fixed? And they've gotten WORSE!?!? Meanwhile we see Ubisoft allocates time & effort into shilling useless cosmetics like "energy-efficient NFTs" (as if anyone cares), but not in fixing & making playable a game we already *paid for.* The corporate greed at the expense of even basic functionality is self-evident. Why would I wanna buy any of your stupid useless "cosmetics" if the game itself doesn't work?

Tell your boss to fire whatever "genius" came up w/ "GAmiNg as a sERVICE" b/c Ubi is clearly unable/unwilling to *deliver* "GAmiNg as a sERVICE".

*We* gave *you* money. *Your* job is to deliver a working product. I can't believe I have to explain basic fundamentals of business to a AAA company refusing to hold up it's end of the bargain.

Ubi sold us a faulty product & Ubi refuses to fix it. If this many ppl are having this significant level of issues w/ it, clearly the problem is w/ the game & the company claiming to be providing a "service". This is completely unacceptable. If Ubi does not fix this soon, GRB will be the LAST game I buy from them, b/c I'm not throwing away one more cent on some non-functional AAA *scam.*

[Salamanisku7]

Originally posted by BlueLightning:

Try running the ubisoft connect first in the background, It probably helps.

Thanks!

[M0rdecai13]

game doesnt launch just says launching then nothing comes about then the option to click play once again shows up. is this problem my doing??? or are others experiencing same issues still

[Ubi-Vinci]

Hey M0rdecai13,

Sorry to hear it.
Are you launching it via Steam or UC?
Is the UC client updated? Please install the latest version from the official website: https://ubi.li/YVY0k If the game is in your UC client library, try launching it from there.

If this does not help

Can you share your PC specs please?
What are the GPU drivers? (date and version number)?
Where are the game and Ubisoft Connect installed? Is the UC client updated?
What screen resolution do you normally use?

Ubisoft Support